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March 2024 by Esmeralda H.
This short girl with glasses was so nice and friendly to me when I first came in looking for makeup. I didn't know that some of their products were locked away or behind the counter, but she was able to assist me and help me. :) I initially tried to get help from this girl, I think her nametag said, Ariana, she was so rude to me. She rolled her eyes and sighed at me when I asked for assistance in the makeup aisle. She said she would help me but never came back.
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December 2023 by Oshiomah Oyageshio
They’re always understaffed and a lot of their products are dusty
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November 2023 by Peter H.
Terrible pharmacy - I would avoid at all costs. Put my prescription on hold for 4 days, no explanation, if you call you have to leave a message and they say they will call back - they don't. When I finally went to pick up my prescription I asked about the hold - "crickets", with all the technology today, they could not or would not tell me, and the person I was speaking to couldn't care less and had a shitty attitude- Bye bye - I've moved to a different pharmacy.
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October 2023 by İryna Bogodenko
The lady said to wait 15 min, I waited 20, and later she told me to stay in line. So I stayed another 25 min. What's wrong with this person?I single mom, important every min .Don't promise if you can keep words
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September 2023 by Taylor S.
This pharmacy is the most walk-able distance from my apartment but has been extremely frustrating. I have ADHD and need adhd medication to practically function as a member of society and I've never had a pharmacy so difficult. I used to take prescribed adderall and would get a new bottle every month and 7 times in a row when I would arrive, there would be some ridiculous error on their end or many times they would say that my doctor hadn't filled it out correctly even though my doctor had. My own doctor even told me she's never had a pharmacy this difficult to deal with in her career. There's been many times where I had to go 1-3 days without medication because they couldn't fill it on time or there was an error. Because it's a controlled substance I can't have it pre-filled beforehand. Luckily they're doing a better job at filling my medication on time but I always have this gut feeling that something was going to be messed up everytime I go there. If you have medication that you need to stay alive that needs to be filled on time, I'd highly recommend some other pharmacy.
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September 2023 by D C
The worst pharmacy in Davis. Ask yourself would you want to give your business to place like this.??? They're rude and racist. They're friendly to white customers and rude to black and Mexican customers. I expressed my feelings in a previous review and yesterday I went to pick my RX and they refused to fill it. They said it's because of the negative review I gave them. They were scared to tell me that to my face they waited to tell my wife over the phone (Which is hilarious lol) But that's not all. When I had my had RX switched to different pharmacy the new pharmacy told me the people at the west covell cvs were purposely holding up the RX and preventing them from being able to fill it. Does this sound like somewhere you want to give your business.?
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September 2023 by Dana S.
The worst pharmacy in Davis. Ask yourself would you want to give your business to place like this.??? They're rude and racist. They're friendly to white customers and rude to black and Mexican customers. I expressed my feelings in a previous review and yesterday I went to pick my RX and they refused to fill it. They said it's because of the negative review I gave them. They were scared to tell me that to my face they waited to tell my wife over the phone (Which is hilarious lol) But that's not all. When I had my had RX switched to different pharmacy the new pharmacy told me the people at the west covell cvs were purposely holding up the RX and preventing them from being able to fill it. Does this sound like somewhere you want to give your business.?
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September 2023 by Dc Dc
You know a place is bad when your doctor suggests a new pharmacy.. The pharmacy department is next level rude. They’re unhelpful. Instead of looking for ways to help you they look for ways to make things more difficult and seems like they look for reasons to not fill your RX. Alan L is the worst. I think the bad service is race motivated from what I seen the switch in service depending on race of the customer.. If you make the mistake of going to this pharmacy you will see exactly what I’m saying.
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September 2023 by Doug F.
This pharmacy really deserves ZERO STARS. Literally the worst I have ever dealt with. I have never had to deal with such problems regarding my prescriptions before. Oh and the pharmacist Alan L is just the cherry on top, the lack of customer service or care is insane. They have done nothing but make picking up my prescriptions the worst part of my day. Hell the worst part of my month and that's IF I'm able to pick them up.!! I promise you I will not be coming back there. Do your self a favor and pick a different pharmacy... especially if you have brown skin.!!!
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September 2023 by Kelly S.
This pharmacy has stepped its game up. I love the "homey" feeling when I'm there. I give a lot of that credit to Ash D! She actually cares about her customers. I appreciate her helpfulness if I ever have an issue. I've been meaning to write this review for awhile now. Thanks again Ash D for going the extra mile!
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July 2023 by Xiq X.
This isn't just fhe worsf CVS I have ever been to. If is not just the worst *pharmacy / general store* that I've ever been to. Though it is definitely that as well. It is the worst *store* of any kind that I have ever been to in my 7+ decades of life. You cannot EVER find anyone to help you. I am disabled, so have trouble walking, and there is NEVER ANY STORE EMPLOYEE VISIBLE ANYWHERE IN THE STORE. Today, a kindly delivery person (not a CVS employee) showed me that a mile away from where I asked, there is a teeny-tiny button with a teeny-tiny sign that says Press Here for Customer Service. The button doesn't work well, but after three presses someone finally began a slow walk from wherever she had been to where the teeny-tiny button was. I asked where in the store I could find the very well-known product I was looking for. She had never heard of it, so I had to explain more medical details than I was comfortable with. Finally I bought the product. I had to press the button again to get the same person to ring me up, even though she could easily see me coming to the checkout counter. She made sure to ask me if I wanted a receipt instead of just giving me one. I wonder how much sales tax California loses from non-receipt purchases. I will NEVER shop at that CVS again. If only we had mom & pop corner drugstores once again. Because if it were possible, I would never ever shop at a CVS again. But unfortunately since Big Pharma took over, most towns don't even have a mom & pop corner drugstore.
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June 2023 by Tanner
Requested me to wait 15 minutes for my prescription and then when I arrived after that 15 minutes, they told me to wait again because the pharmacist wasn’t there for my prescription. This place shows you the intelligence of the staff and workers don’t come and change your prescription location
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April 2023 by Kim S.
This is the most convenient location for us, but unfortunately we always seem to have issues dealing with the pharmacy staff. They are unhelpful and don't seem to care about customer service whatsoever. They recently said our insurance card wasn't active, even though we had picked up a prescription just a few days before. They will say that a doctors prescription is incorrect and refuse to fill a simple antibiotic for a child.
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October 2022 by Calvin Y.
This review is for the passport photo services.If you're coming in for passport services MAKE SURE to get a printout of the VERIFICATION CERTIFICATE. I left without mine and my first passport verification failed. I wasn't charged for the retake photo which was nice. However the process wasted precious time and required that I mail off the application twice. I was sure to get the passport photo verification certificate the next time and the photo was accepted. I had a very good experience with the staff here. The attendants I have worked with have always been efficient and professional.
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August 2022 by Nichole Reynolds
I LOVE Emily the pharmacist at this CVS. Emily ALWAYS goes over and beyond the regular customer service I recieve at a store or pharmacy. The standard pharmacist intelligence and general knowledge makes for a highly efficient team when she is behind the counter. Emily explained my prescription hold, quickly and efficiently.Emily is alway so kind and considerate and never takes my time for granted which is something I appreciate a lot.Rachel the other pharmacist is always kind and helpful too!! Appreciate her smile with such positive interactions as well. She always quickly answers my questions on the phone and in person.Definitely love how well this store is run.Thanks a lot!
