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July 2023 by Emma B.
I got my first apartment, and as a gift my father took me here to get a couch. I haven't even had the couch for a year and it's completely falling apart, its broken in several places, and rhe cushions are completely flat and lumpy. Buyer beware I suppose, but ive already had to replace the couch and i will not be shopping here ever again.
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May 2023 by Le Hoang
We bought a nice sectional from Davis furniture outlet and we love it. The quality and color are very good . The delivery took little bit longer than expect but they delivered the good item so worth for waiting . Just want to tell to owner that I think the customers don’t mind for waiting but just tell them the exactly the delivery time to make them feel safe and not disappointed about waiting to delivery. Great prices.
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April 2023 by Jeremy w
Do not attempt to purchase furniture from this location. Overall very shady. Firstly, their prices are "negotiable". They'll actually haggle with you in an attempt to sell. Secondly, they will literally attempt to rob you if they reneg on the delivery date. I purchased a couch for $1300 from them and was given a two week delivery date. After a week and a half with no call regarding if the couch had left the warehouse I attempted to contact them. No response. Two weeks goes by and after I reach out to them a second time, they inform me of a 2 MONTH delivery date and a 25% fee if I want to cancel the order. Currently pursuing legal action.
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March 2023 by Nino P.
Ordered 15k of furniture and they owed me $400 due to overpayment and they have not paid it since 11/22. Bunch of frauds
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March 2023 by Karla Ramirez
I wouldn't recommend going here! Super high pressure sales rep Omar told us that if we didn't purchase it the day we went he would not honor the price quoted to us. We needed the couches as soon as possible and we decided to go with him because we were able to customize our sectional and mainly because he said they had them in stock and it would only take 7-10 business days at the latest to receive our couches.We paid extra for delivery and set up and followed up with him every week just to get updates as they didn't communicate with us.After 2 week's of follow ups he told us that he had the couches but one of the additional parts We ordered for our sectional said was now on back order And wouldn't arrive until the end of March. At this point we asked him to bring what he had received and we would wait on the other part. He then switched up the story and said they were not in stock and offered to pick up the sectional that he had in the show room.(Which wasn't what we wanted, not the color we requested)He then offered a 5x7 rug for the inconvenience.He knew we were in a time crunch and offered us a refund.When we got to the location it was still closed We were told to arrive at 11am for our refund, it was 11:20 and still no one was at the store. When we called he said he was 15 minutes away due to traffic.We noticed there was another couple there with a truck load of furniture and they started conversation with us and told us that they were also there for a refund and what they received was not what they ordered, the customer said they received damage furniture.I would recommend you really do your Research and that you shop around before coming here.
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March 2023 by Vanessa Arroyo
Seriously, please be careful with the shady business practices of this place. I really wanted to believe that the negative reviews here were one and off, but no.We purchased a $1200 couch two weeks ago and were told it'd take UP TO two weeks to deliver and they'd get in touch with us a few days prior to arrange a delivery time. Since no one had contacted us, on Tuesday (4 days prior to the max delivery day), we called and they said Ashley Furniture still hadn't updated them on delivery to their store. Today is the expected delivery day, we hadn't heard from them so we called. They tell us there is a delay until APRIL to get our couch. We are not waiting almost two months for a couch so we tell them we want to cancel our order and they say that will be a 25% restocking fee for something that is THEIR fault. Beware of this place. Super shady. Will be attempting to go to small claims court.
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March 2023 by Shelia Smith
Delivered as promised, great customer service and will do business with again. Great prices!
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March 2023 by Aws Alshehabi
Quality was as described, good in communication, delivered on time with no problem
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December 2022 by Mohammed Ibrahim
They had a good prices and the furniture Was great
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November 2022 by Shubhi Agrawal
We ordered a bed frame from them. There was no delivery or communication on the day they promised to deliver. after calling multiple times, they finally brought the wrong bed frame to deliver. When we pointed that out, first they said- "you were looking at frames like these in the shop", then denied it was the wrong piece adn then starting yelling at us and not listening; while accusing us of raising our voice. When we went to get our refund, Umar was yelling even more, didn't want to let us see the return receipt he was having us sign. He yelled at us to "get out of my shop" and we were actually worried about our physical safety standing in their warehouse trying to get our money back.Also, we initially thought of ordering dining set chairs from them but found the same brand/design online for 50% the price. I thought they charge more because they deliver assembled but they actually deliver in boxes, just like Amazon. Glad to not have ordered chairs from them.
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October 2022 by E P.
Once you buy forget about them responding. They brought the wrong color couch. They did ask if I'd be ok with grey and I said yes. However when I asked what color grey they haven't answered. Putting the couch together it a mess and you really get what you pay for. Decent price, hard to put together and not the best quality. Go in person to see, sit on, and just know for sure what you're getting. It's mostly my fault however the lack of response after purchase means I'll never go back again. The delivery guys were nice.
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September 2022 by Chloe Carpenter
Omar is the best! We pulled up with a Uhaul and a hope that we’d walk away with a couch we saw on their Facebook. The entire experience was smooth, seamless and easy (literally out in 20 minutes). The couch was easy to put together and so far so good! Best deals around and we’re happy to come back for more furnishings.
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September 2022 by Jane Russell
My boyfriend and I just recently moved to Davis. We needed to purchase furniture and we were so pleased to find this Furniture Outlet. Our purchases have been delivered and we are both very happy with our purchases!!!! All items purchased look great and are of high quality. The mattresses we purchased are so very comfortable too!!!! We bought several pieces of furniture and are so very happy with everything!!! Delivery and setup went well too!!!!Reed was very patient, helpful and very courteous. He helped us find our furnishings & more. Reed "thank you" for all your assistance and help!!!! We will definitely buy from you again andandand highly recommend you to our friends!!!!
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September 2022 by Chloe Mei
Omar is the best! We pulled up with a Uhaul and a hope that we’d walk away with a couch we saw on their Facebook. The entire experience was smooth, seamless and easy (literally out in 20 minutes). The couch was easy to put together and so far so good! Best deals around and we’re happy to come back for more furnishings.
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February 2022 by sam rkd
if you are looking for furnitures, this is one of the best stores I knew recently they have good financing methods, and the staff there are friendly.i definitely recommend this place
