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October 2023 by IVONNE MALDONADO
Real nice, answered all my questions and they had the patience. Juan Narvaez, was our sales man and I would definitely recommend him for his patience and availability.
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October 2023 by IshaN Shah
I had the pleasure of purchasing a brand new Ariya from this dealership.I had the most friendly professional sales consultant Juan Narvaez.I felt valued and appreciated as a customer. He explained and gave details to all my questions.I would highly recommend this dealership and Juan Narvaez as your sales rep.I walked in with a list of things I wanted and walked out with more than I even thought of....If anyone is looking for a new or used vehicle....go to this dealership and ask for Juan Narvaez and I promise you will get everything you want.
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October 2023 by Only ONE 23
Juan was excellent and awesome at helping me get the car I want!. I recommend him
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October 2023 by Ishan S.
I had the pleasure of purchasing a brand new Ariya from this dealership.I had the most friendly professional sales consultant Juan Narvaez.I felt valued and appreciated as a customer. He explained and gave details to all my questions.I would highly recommend this dealership and Juan Narvaez as your sales rep.I walked in with a list of things I wanted and walked out with more than I even thought of.... If anyone is looking for a new or used vehicle....go to this dealership and ask for Juan Narvaez and I promise you will get everything you want.
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September 2023 by Juana Guzman
take your business else where An employee under the name of mac willingly told me that patch work was made on my truck until my warranty went out. 3 times to get the same issued fixed and no resolution at all. Your better going to a more helpful or truthful dealershipswas told to wait one month for a manager because hes on vacation and literally had to hunt down extra help MYSELF due to no resolution.
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September 2023 by KING TWIST
Best customer service ever.. I worked with Juan Narváez who is very professional and was able to negotiate a great deal.. he took his time explaining the whole contract very clearly…I recommend Juan N. if you are in the market to buy a car at Hanlees Davis..
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September 2023 by lu tomson
bought my 2021 Nissan Rogue new at Hanlees and they have serviced it from day 1, have gone through a few service people with hit and miss experience, but Young Lee has been the best over the last couple of services, such a welcome experience to see a friendly face, and someone who listens, respectful and goes the extra mile to help out, thank you Hanlees for having Young Lee there..if he leaves I dont know if I will go back based on my past experience, kudos to Young Lee
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August 2023 by Tamara K.
I had an outstanding experience working with Brennan at Davis Nissan. He went above and beyond to not only help us find the perfect car for my daughter but also guided us through the finance paperwork seamlessly. Brennan's extensive knowledge about the products made the entire process smooth and efficient. He was incredibly approachable and friendly, always ensuring that we were comfortable and well-informed at every step. I'm truly impressed with his dedication and professionalism. If you're looking for a stress-free car-buying experience with someone who genuinely cares, I highly recommend reaching out to Brennan at Davis Nissan. Thank you again for everything!
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August 2023 by Cecilio Dumlao
the gentleman politely declined my on-line discount coupon I printed because my car uses synthetic oil and he offered me a $10.00 discount. After the service, he throughly explained to me the outcome of the inspection.
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June 2023 by Steven D.
Stealership alert, predatory pricing.My wife took her car in for a CVT fluid change yesterday and was told that the CVT fluid I obtained for her was the "wrong fluid". I provided a receipt that specifically states that it is the correct NS-3 fluid for her year/model. The service advisor told me that Nissan generously extended the warranty, but you need to use their fluid.Make no mistake, you did not extend the warranty out of the goodness of your hearts. You did it because of a class action lawsuit because your transmissions have an exceedingly high failure rate. In any event, I have no problem with this--your warranty, your rules. I don't think you'd void a warranty for using Mobil1 motor oil instead of Nissan but sure, I'll buy your fluid.I ask them what the CVT service will cost with their fluid and they tell me $349. Hold on, you quoted $80 for just the drain/fill if I provide my own fluid, what does the fluid cost? They tell me that it's $23 per bottle and I need 5 of them. $23 times 5 plus $80 is nowhere near $349 so I ask if my wife can just walk over to the parts department, buy the fluid for $115, and come and still be charged for $80. Yes, she can.You want to charge about 80% more for the same service because she went straight to service? I know the service advisor is simply enforcing rules made by someone else but this dealership has some seriously misinformed ideas of why warranties are extended and predatory pricing practices. The service advisor was very professional and courteous from start to finish but the dealership will take advantage of you if you're not paying attention.
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May 2023 by Brick Escobar
Service Manager Young Lee was professional, technically proficient, and provided good recommendation to me. He was also courteous and respectful. He is an asset to Hanlees Nissan- Davis!
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January 2023 by KW Wong
Worst dealership ever! Do not buy cars from them!
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December 2022 by Phil Hogan
I had a 20,000 mile service done on my 2016 Sentra. It cost over $500! I definitely could have had it done at a much lower cost somewhere else
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November 2022 by Brian Paqkleader
Omg! What an incredible experience with the service department! Ramon is the BEST! Hands down! In my 40 years of existence I have never experienced customer service like this! The transfer case went bad on my vehicle! We had a timely deadline that I needed the car fixed by, and he did not disappoint. Everybody that I spoke with, including the cashier(didn't get her name) was very helpful, respectful and courteous! Thanks again hanlee nissan service dept! Will be returning for all of my service needs! VERY SATISFIED CUSTOMER! Highly recommended for nissan service needs!
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October 2022 by Anton Parisi
I believe this company defrauded me. They offered $18,500 to purchase my car, acknowledging that this price was not guaranteed, but I don’t believe they had any intention of paying this amount. They knew I live abroad and when I arrived a couple weeks later I would be very inclined if not certain to sell.Their offer changed to $12,000 and they cited market conditions to account for this 35% decrease in their offer.I gave them multiple chances to make things right, but ultimately sold to someone for a fairer price who didn’t seem to lie to me.
