-
February 2024 by Efrain Lara
Great store and the sales guys are very knowledgeable with strait answers and ready to help if you need them to check out your engine light or just parts that we don't know.
-
February 2024 by Vania Alvarez
Staff were so rude & condescending by phone. I took my business elsewhere.
-
January 2024 by Tree Moon
Friendly staff.
-
January 2024 by Jaime S.
Quick to get a replacement battery and on coming back to return the old battery (core charge) the cashier said it was easy to credit my card with the receipt.
-
January 2024 by Eric B.
Drove in with a failing battery in our 2010 Volvo V50. Oscar assisted with diagnosing the issue and recommending a replacement at a great price point. No pushiness - just laid out the facts and options. Also guided us in performing the swap while we were there. I can't speak highly enough about the fantastic service and kindness he demonstrated.
-
January 2024 by Colleen M.
This afternoon I received the best customer service by Junior. I'm in Davis from out of town on a trip with my dog having surgery at UC Davis. I was stranded across the street when my battery died after A very long drive. I called AAA and was on hold for what seemed to be an eternity. I noticed O'Reilly's and walked over. Junior was quick to help and diagnosed it was indeed the battery and promptly assisted by changing it out. He was very efficient, friendly, helpful, and provided info on the warranty. Thanks again Junior for saving my day. The service you provided was exceptional and rare!!
-
August 2023 by Alanna M.
Emergency help needed with a possible dead battery on the way to an overnight soccer tournament. Lucky enough to get a jump from a kind stranger, directions to a nearby O'Reilly and Oscar a friendly gent working there, tested the car, replaced the battery and got us moving in time to make the game.
-
July 2023 by B Qi
Absolutely amazing service. Had a MIL come on while driving, and pulled into this shop a few hours later. They read the error code (cylinder misfiring), and sold us new spark plugs. After swapping the plugs out, nothing changed, and it turned out it was the coil that had failed. By now, it was around 8/9 PM, but employee helping us stayed behind to get us the part.All around great service—knew technical info and very polite and understanding.
-
May 2023 by Brad Roppe
I had to drive my daughter’s car and it was unfortunately raining. More unfortunately, her wipers were nearly scraping. The service was quick and efficient. They even walked outside in the rain to see if I wanted any help getting the new wipers installed.
-
May 2023 by Howard Louie
They were open until 7:00 p.m. and I was able to get some of those fuses at reasonable price for my Honda Civic
-
May 2023 by Karen G.
I want to advise anyone from going to this store. My daughter went to get a brake light bulb. The employees said it wasn't a light bulb that was needed and began working on the car and disconnecting wires leaving the car unable to run. It was closing time and I was calling them to try to find a solution and they just hung up on me. They left my daughter stranded. The next day I drove 2 1/2 hours to their store waited 2 hours for a tow and the car was in the shop for 5 days. O'Reilly's district manager they pride themselves on having good customer service. Yet that was 5 months ago and I'm still waiting to be reimbursed for my damages. I have been calling, leaving messages and emailing and I am still waiting. This is the worst customer service I have ever encountered and it was a very scary experience for my daughter to have to go through.
-
April 2023 by Tina T
I've been coming here for years and every single experience has been great. They help with whatever is needed and are straightforward and clear with information. I really appreciate it!
-
April 2023 by Diana Ewing
Friendly and helpful. Battery change was stress free.
-
March 2023 by Mark
Friendly knowledgeable staff , Low wait times to talk to a parts expert . Over all a pleasant experience during a stressful time . ( Vehicle Non - Operable )
-
February 2023 by Khatereh M.
Got my snow tire chain from them, they were recommended to me by mercedes benz for snow tire chain, they took time to show me how to put on the chain and gave great tips traveling in cold snowy weather. I highly recommend them!
