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September 2023 by C A.
I have come to this Safeway here and there over the past 7 years. This Safeway appears to be older and is small compared to other Safeway stores that I visit. I went here during the weekend and didn't have a good experience. Mainly because of the customer service. I went to the deli to get some sliced meat and the employee there acted like she was frustrated that she had two customers to help. She said it was just her at the counter, which I can understand, but she only had two customers. Then there was a guy stocking in the produce area that I asked for help. He did help me, but he seemed frustrated that I asked him a question.Don't get me wrong, I can imagine times are tough if this particular Safeway is understaffed, but employees shouldn't let their frustrations show to customers. With that said, our cashier was nice and helpful, so it's not all the employees. Some of the employees at this store are nice and helpful. I don't think I will goto this particular Safeway anymore even though it's much closer. I'll start going to the other Safeway in Davis and see if it's better.
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September 2023 by Kazi H.
This Safeway has extremely incompetent staff who both waste your time and your money. I have been up charged on products and been held up by a certain employee on multiple occasions during checkout. Genuinely a baffling establishment who constantly tries my patience.
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August 2023 by T G.
Been shopping here for a while as I am a UCD student. The understaffing is IMMENSE. Usually only 1-2 registers open at a time and it's very difficult to find an employee for help. Most of the employees you can tell are doing their best in terms of the situation but there is this one employee that is AWFUL. I've had her as my cashier multiple times and she is the slowest cashier I have ever encountered. A few weeks ago, my boyfriend went to buy alcohol (he is 21) and she forgot to ID him. This could've been a huge liability issue for Safeway! Recently, my boyfriend and I went grocery shopping and once again, he purchased alcohol but she refused to sell it to us because I wasn't able to provide ID (he was the one paying and buying the groceries, I was just standing over to the side). We tell her we've never run into this issue before and she just stands there with this blank look in her face. After paying, we check the receipt and believe or not, we were charged for the alcohol! Even though she said she could not sell it to us? So we tell her this and ask if we can take it and she looks all confused and says all snotty "yeah." Wtf?? Get it together! I wish I knew the name of this employee because such incompetence should not be tolerated. Train your employees better or hire more competent ones.
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August 2023 by William A.
Have been purchasing from Safeway on Covell BlVD since 1997. These past couple of years has been very problematic as inventory has been low. Every shopping experience results in about 20% of what we are looking for is not in stock. The places for our products are there but the shelf is empty. Very difficult shopping at the Covell location. As such, we have had much better success at the Cowell location in East Davis. Also, the team is much more friendly at the East Davis location.This is unfortunate as we live in West Davis closer to the Covell location. But every time we go there 20% of what we are looking for is not on the shelf even though the tag is on the shelf for the product.Don't know if it is due to management but we will need to change Safeway locations or shop at Nugget or Savemart.
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July 2023 by Frank P.
Julie is an amazing employee! she is always extremely friendly and knowledgeable. They are definitely lucky to have her.
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July 2023 by Sara D.
This Safeway is in a nice area and the parking lot is well lit and feels safe at night (I am a young woman, so this is pretty important to me). However, I am disappointed that this Safeway does not carry a majority of the "store" brand products (Signature Select, O organic, etc).
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January 2023 by Joseph V.
Came in for a deli sandwich, only gal there is doing to go orders, the line is 4 deep, no one coming to help. Why would you continue doing to go orders when there are people right in front of you waiting? Happens every time I come here for my very short lunch break. Get it together Safeway.
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November 2022 by Jacquelin S.
We usually do not shop at this Safeway because finding a parking space can be difficult and the store always feels crowded but we were in the area after visiting Peet's and decided to check on a couple of items that had been out of stock for weeks at the south Davis Safeway. This Safeway had plenty of the items in stock and we were able to use the Self Check Out and were on our way.
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July 2022 by Sandra T.
This Safeway bakery department has the worst customer service! I purchase cakes from here often for work. There a woman in her late 30s early 40s that is so short and make me feel like I'm inconveniencing her when I ask her if she can write on the cake or even ring me up.
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June 2022 by Chaz C.
If you're looking for an unhelpful and impatient employee hop on over to the customer service counter where she will be of zero assistance while passing time between breaks
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March 2022 by Rosmond P.
I like this particular Safeway. It is very organized and it actually smells better than other locations. That's one thing you are here is how I stores well this one smells OK and the employees are great as well
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June 2021 by Kristy H.
This store is great. I love to run in on my lunch break when I work in the Davis office. The deli always has something yummy. I can always find a deal in the store. People are nice and the lines move pretty quick for being lunch time. Oh and I can get Starbucks here too YAY !!! I hope they bring the soup bowls back. Boo Covid , I miss the daily hot soups