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June 2023 by Crystal Starws
I love they are very friendly and understanding...love the auto pay.. my storage unit was very clean and what I wanted..
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November 2022 by Elena P.
DO NOT buy a thing here. No returns is apparently 'posted' on the window which was not pointed out to me and was among several other notices too far away for me to read and in the glare of the window. I spent $56 here on boxes and newsprint for my daughter's move and found when I arrived that she had all she needed. Day after I bought these items, unopened, unused they would not let me return them for a refund. Very poor PR and no regard to customer satisfaction.
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August 2022 by Janice S.
Great place to rent. I have been here for almost 2 years and it's been the best place I've ever stored. It's safe and the staff is excellent! The other gentleman (Bob I think his name is) is always very friendly and will help you with whatever you need.
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June 2022 by Sarah M.
This review is long overdue. I've been renting here for about two years or so. The owners are complete idiots and don't know what's going on half of the time. The main owner, Bob, I think? Is totally rude, and will give you false information. Then, you call him out on it, he gets flustered and will hand you off to his son to deal with his mess. They have a HUGE rat problem, and won't do anything about it. I had to throw away hundreds of dollars worth of my personal belongings, because they were covered in rat urine and feces. They didn't apologize at all for this issue, and pretty much said, "there's nothing we can do." So lazy. This place isn't worth it. Give your money to another storage faculty in Davis.
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August 2021 by Sp3cialist
I had made a reservation for a cargo van. The staff called me 3 times about this order and asked for my information each time. However on pickup day my reservation was cancelled without sending me any kind of notice. I found out that my order had been cancelled when I arrived to the storage unit and after waiting for customer service for 30 minutes. This incident almost ruined my plans to return home.
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June 2021 by Malini Bartels
This place has an incredibly friendly staff and offers the convenience of renting a truck at the same place as the storage unit. It was super helpful and efficient! The location is great for anyone coming from the university too! highly recommend this place
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March 2021 by rebecca m.
over-the-top rude. the elder robert waited on me and was beyond slow. ok, can live with that. but as the son went to get the truck i was renting, the father (robert) tell me there's an additional fee of $10. i told him that needs to be disclosed upfront and he tells me he's just doing his job. i told him to forget it and walked outside. i relayed to the son what had gone down and he says no, there is no service charge, it is a small fee and tax. when i came back in to rent it, the elder just yells at me saying i have been rude since i walked in and he has the right to refuse service to anyone. after about a minute of him raising his voice at me, he walks into the back office and closes the door and then immediately comes back out to raise his voice at me again. i asked him if that made him feel better. he was a mess and not cutout for customer service. get rid of him. the son checked at the uhaul for me and i was on my way. needless to say, as long as he's there, i will not be back.
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February 2020 by dajemu infin
Great customer service. Ericka is wonderful.
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August 2019 by Amanda Weakland
Friendly staff, just wish they had more sizes available
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February 2019 by Hannah M.
I was going to leave this well enough alone after just leaving a review on the Uhaul site yelp, but as the owners have since sent me a personal email continuing the conversation and notifying me that I am not welcome at any of their locations... I'll leave the review here just to warn anyone else who may have the misfortune of dealing with this business. Let me start by saying this is NOT where we reserved our Uhaul from. We reserved and paid online to pickup at another location however this is the one that fulfilled our order. I called and tried to change it but couldn't. This location was in a whole other town - that's the first problem. We're charged per mile and had to drive way out of our way (16 miles further than the original uhaul place we requested that was on the same street that we were going to). We are moving my 90 year old great grandma's stuff out of her house today, she was admitted to the hospital this week. This has been an extremely stressful week, not to mention now having to drive way out of the way to pick up the uhaul, but ok, whatever, fine. We selected an 8:00am pickup. We arrived in the 9:00 hour. Partly because we were running late, partly because we had to go out of our way. We were greeted by incredible rude and condescending staff that lectured us about being late.... um, last time I checked we PAID FOR THE WHOLE DAY, so doesn't matter if we pick up at 8:00 or 5 minutes before closing, we already paid, it's ours for the day. Then, go outside to get in the uhaul with an associate, asked him for the key, he insisted that we were given the key, we searched everywhere, he went back inside in a very irritated manner and at a snails pace to find that he in fact DID NOT give us the key. Got in and find the ignition is completely exposed, plastic cover/part of the dash is missing. We mention that it's missing so we aren't charged for it, he responds "if I would've fixed it, you wouldn't have a truck right now." All in all, a horrible experience. Advice to staff: don't ever lecture your customers, it will NEVER be good for your business, get you more customers, or be helpful to your reputation. Advice to potential customers: If you still chose to do business here, make sure you're on time! Or expect to be lectured and treated like garbage.
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December 2017 by Angela Hanson
Very clean. Managers are super nice and helpful once you get to know them
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October 2017 by Greg Webster
We took over as managers 10/5/15 and we do not do things as previous managers, we try to give the best customer service we can on both storage and U-Haul. In response to Diana's remark, we cannot spray inside the units with poison that's just not possible if you have any questions feel free to call us
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August 2017 by Henry Bell
I dunno about everyone else but I thought this place was great. I rented a unit here for two years and am only moving out because I'm moving out of town. Good price for a great sized unit (not climate controlled which is important to know) and never had any spider problems to speak of. Staff are very business like, but do their jobs adequately. Convenient place to rent U-hauls from also and trucks are always clean.
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April 2017 by Diana West
Like most storage facilities in Davis, South Davis Storage has a serious "black widow" problem in their storage units. Its April and the weather is starting to get warm. I opened my storage unit door and reached for a box. A GIANT black widow almost fell on my arm!! Obviously, there's NOBODY spraying the facility for these dangerous spiders!
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January 2014 by mike S
I rented the unit for longer than a year. I informed them that a Semi-Truck would periodically pick up pallets from my unit, this was agreed to by the management. And this is what I have been doing for the passed year or so. Last week when the truck came, as usual, one of the managers came out and began yelling at the driver. Today when I was at the unit, She informed me that Semi trucks were not allowed on to the property. As far as I know, the rules haven't been changed and the contact says nothing about semi trucks not being allowed on the premises. The manager was very unprofessional. When she first spoke to me, she said that the storage units were not allowed to be used for business purposes. (they clearly are, she even went to look it up and later told me that it was allowed). She was just saying things without even knowing what the policy was, obviously.