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February 2025 by Pamela Garcia
Do you guys pickup your phone?!
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June 2022 by Disgusted C.
The worst place ever! We went in persona little over a month with our son to have a storage and truck reserved. He filled out whatever was needed. System was having some issues. The worker took his name and phone number down. We were told we are set for 6/10. 6/9 we called and were told we don't have a storage. We only have the truck. Spoke to the worker who claimed he was the manager. Told him who we spoke with when we were there and he told us this person doesn't come in until Saturday and he is or will not be able to talk to him until then. Basically he won't do anything for their mistake. we had to scramble to find another storage and closet one we found is 20 miles away as everything else near the school is gone. Unbelievable! DO NOT GO HERE AS they don't care and no apology whatsoever.
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August 2020 by Gustavo Coelho Alves Costa
Nice people and the price is correct.I definitely recommend!
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April 2020 by Mary G.
The units are clean and the grounds are clean and safe. The young men who helped us rent a unit were helpful and friendly. This is the Davis, CA storage facility. The parking isn't great - the staff park in some of the closest available spots all day, but I can park pretty close to my unit. I'm very glad to have storage here!
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January 2020 by Marcella T.
Horrible, unreliable service. Please do not support or waste your time here. Employees are unhelpful, lazy, and really don't know what they are doing. If you are desperate for a storage unit, make sure you get copies of everything you sign and note who you talk to for any future proof because they will most likely lose some of your paperwork! It took me 4 months to get my deposit back after frequently asking for it because they lost my vacant form and never informed me. They didn't give me my full refund back even though I gave more than a 2 weeks notice. It was very frustrating to work with them. Worst customer service in Davis.
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November 2019 by Laura Davis
The owners are really nice!
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October 2019 by Marilyn S.
Although the storage was well located, and the units good sized and clean - I will not do business here again. Management is very rude on phone. rules are ridiculous For example we asked to change the name and address on our billing. We were told we had to empty the unit, inventory all contents, have management ok. and sign form with daughter, and then re stock. We were left on hold 15 minutes, and later hung up on ! After we vacated unit it took several calls, several e-mails - and their insistence they had sent the check ( which they later found ) and six weeks time ! Very difficult people to do business with.
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January 2019 by sean Murray
There is a mess up with my reservation, the staff quickly took care of it. The returned was seamless and easy. If I ever need another U-Haul I definitely will rent it from here !!!!!
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December 2018 by Robert Marois
They have great service
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October 2018 by Kenneth Fung
I had rent a cargo van in here and they charge me extra for the gas without any notice. A friendly staff from Uhaul customer service help me check the record and giving me the refund fortunately. Would you choose a company treating you with dishonest behavior? Good Luck!
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August 2018 by Livia David
Terrible customer service, no good deals
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August 2017 by Taylor Gentry
Kind staff, clean lot, reliable trucks!
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August 2017 by SkyDance Office Manager
Well I have never had a problem with them and found them helpful and polite. And you should never leave a review if you had no dealings with them and did so based on other reviews.
Bottom line: I have nothing but nice things to say been there 4 months and plan on referring friends.
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August 2017 by Kristine Hager
Simple to rent a truck from. Nice staff.
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December 2016 by Tamara Miller
I always use this place when moving in Davis. They have fast service. Book far in advance!
