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October 2023 by Cara J.
We've been going to this gas station off and on over the past 5 years when we visit the area and we will be zooming thru again in November this year and when i saw some of the reviews that were bad I was a little concerned and wrote to chevron and got a nice email from corporate then a nice call from the stations' manager Kevin who both ensured that the bathroom CAN be used by customers getting gas and you can even call ahead to be sure before going... They have GREAT customer care and even though bathroom use is not a fun conversation, well, its only human, and when getting gas and paying for treats too before a long journey out of town back home, best to use the facilities. Thanks Kevin for the call and personal touch to us, your loyal customers from Texas, and Santa Barbara.
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June 2023 by Raymond F.
Attendant was very rude, trash cans were full, was closed when hours on website clearly state 12am, wouldn't recommend this gas station... wait until the next one. Also the gas didn't dispense at 6.2 gallons per minute as is required by weights and balances.
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June 2023 by Alison C.
I just had my car washed at the Chevron on Via de la Valle. Roger met me at my car. He was very polite, and did a great job on the wash. I will be back next time!
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April 2023 by Joslyn M.
The Chevron Gas Station is one of my favorite stops, thanks to the exceptional customer service provided by the friendly employees. They always greet me warmly, ask how I'm doing, and are happy to engage in conversation. Admittedly, I do frequent this station often since my workplace is located next door, and the staff has come to recognize me. I particularly appreciate the fact that the Chevron accepts debit cards for any purchase amount without imposing a limit. This convenience saves me time and hassle, making my visits to the station even more enjoyable. Overall, the Chevron Gas Station is a fantastic choice for anyone seeking a positive experience and exceptional service.
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March 2023 by Bob L.
Good full service car washes are hard to find, especially with a hand wash. Got a coupon for this place on the mail and tried them out. Was in a bit of a hurry and the interior was clean so used the exterior only coupon for $12.99. They did a very nice job and it wasn't very busy so had the whole crew working on my car I'll be going back and hoping to become a regular.
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January 2023 by Haley S.
Speed out of there now! Horrible business. I took my car here today to get an interior detail. I was quoted 200 so I asked for something less. He said for 160 he would do a mini detail inside. I thought that was too high but I have been wanting a nice detail for awhile so I decided to go for it. I came back an hour later to get my car. My car had been vacuumed, yet there was plenty of dirt everywhere and it barely had been wiped down. I was confused and asked what was done since I had paid for a detail, but the guy could not tell me. He just looked through the car and would try to avoid my question. So I would repeatedly ask because I actually was very curious and he would continue to open my doors and look around without saying anything and then finally said "okay yah give me 20 minutes". I said "no what would you do in 20 minutes to give me my 160 worth?" And he wouldn't respond. I think he had hoped if He didn't respond I would just give up and drive away. I told him I would like a refund and I will pay for just a car wash. He repeatedly told me he could not do that. So I asked if there was a manager. He said "no not today, the manager will be here tomorrow". (I found out later, he is the manager!!)So I went inside and spoke to the cashiers and I could tell this was not the first time this had happened. They handled it well and helped me and spoke to the manager I had just been speaking to and I finally got my refund but paid for the basic car wash. I will NEVER be back there again. They ARE SCAMMERS!
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September 2022 by Korena O.
I went in expecting a decent clean for what I paid, but was given way more bang for my buck -- considering I have a German Shepherd that sheds a ton and am an often beach-goer). Roger was incredibly helpful and recommended exactly what I needed to get my car back to a maintainable spot (and I very much appreciated him not trying to upsell me on a service I didn't need). My car looked like it was detailed -- went way beyond expectations! Have recommended this place to all nearby friends and think anyone would be just as satisfied.
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August 2022 by Katie H.
Rancho Car Wash used to be great. Not anymore. Their prices have gone up a lot in the lady year. Their detail shop used to do a great job , not anymore. I brought my van in today to have it washed. The attendant said it was too dirty and wouldn't wash it. I went home and washed it myself pretty easily. Such a disappointment from a business that used to be good. Thumbs down!
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July 2022 by Iris H.
I I am very particular about my car. I have been going to Rancho Car Wash for a long time. The employees are extremely nice and friendly and the manager Kevin is fantastic! If you ever have a problem or concern, you can reach out to him directly and he will make sure that your issue is resolved. They all do a great job!! Great value!
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June 2022 by Lila M.
Glad to see other poor reviews on this business. I came in less than a year ago after my car was parked under a tree that went into bloom while I was on a 3 week vacation. Came back to a dirty sappy car, as to be expected. I decided taking it in to be washed was the best bet and had a decent experience and got a clean car after for a normal price. This time my car once again had some sap on it after vacation, but much less. I thought it would be a good idea to go back for the same service, but I was wrong. When I pulled up it was clear I wasn't welcome. I explained the situation to the man working (the car was parked under a tree full of sap for 2 weeks), expecting the same service as before. He claimed that the sap on the car would reck his machine, so the only option would be an 80$ hand wash, which he disclosed (don't want to blame him, as it could be an owner policy). I said I would do it myself, just because I had a feeling he was fibbing. I went to Shine in Solana Beach which is do it yourself to give it a test. I was met with a friendly manager who was happy to help us and suggested with soap to leave on, and even helped us rinse it off, sap and dirt all rinsed away with ONE wash, 0 scrubbing even needed. Disappointed that they seemed to be looking to get a cash grab off of a younger woman who may have appeared not to know what she was doing.
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June 2022 by Bob K.
I'm not sure if they tried, whether or not they could do a worse job on a vehicle. The quality is like they did not even vacuum the interior even though I paid for a $29 wash. There are far better car washes off both Del Mar Heights and Birmingham. What is even worse is the ownership here has no concern for the quality of their product and if you challenge them or complain about your wash they become defensive and threatening. Go somewhere else even if it is a drive-thru tunnel.
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June 2022 by John G.
I have been coming here for years; not anymore. The upwelling is offensive and degrading. Now, a new $5 "bug cleaning fee"?! Are you kidding me?! Done here, going elsewhere.
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May 2022 by Lance L.
My entire family stopped by this Chevron late last night, 3pm, we'd been driving from Tijuana, the store was well lighted, tons of cold drinks. And restrooms!!! The cashier working the late shift was extremely kind and very helpful, I complimented him many times on his glasses, lol, thanks chevron,
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May 2022 by Eamen H.
I used to use this car wash all the time and it was great. Not sure what happened! Took one car last week, the service was down in the dumps and the quality of wash was definitely poor too. I thought it was just a bad day for them n went back with another car just now. It was very empty! Service was ok today but the quality, just not there. No point in going back, too bad :/. Just read others reviews, it appears no body cares on the biz side! No big deal.
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April 2022 by Mike P.
They just lost my long-term business today after they tried to upsell me over and over. I simply said no thank you and left. Note to the owners and operators............there are other car wash locations with better service without the hassle.