-
February 2024 by Darrin Flanigan
It's unclear to me what the pharmacy staff does here all day......so far the only things I've heard from them are:1. Sorry we can't fill your prescription, and2. Sorry we can't send it to a different pharmacy to be filled.Save your time and energy and send your prescriptions to a different place. I certainly will be from now on.
-
September 2023 by Jennifer Goldstone
I’m stunned by the negative reviews on customer service. The reason I go to Gelson’s pharmacy is because the staff are so courteous, helpful and personal. I really prefer Gelsons pharmacy over any of the other big pharmacies.
-
May 2023 by Craig I.
I went to the meat counter and asked for a ribeye w a large cap since all the ones out on display were had virtually no cap. The lady said she'd check w the meat cutters in the back - and came back and said they could do it. Put the meat in the bag, went home, and there was still a tiny cap. At $35/lb I expect real service.
-
January 2023 by Darla D.
I love shopping Gelsons. I didn't know they had built this location; I was happy to find it. Now I can do my shopping when I am out here in the area. This is a nice big location. They even have an area to sit and eat some goodies. Everything is clean and in order. I love all the different areas of the store. Cashiers are friendly and helpful. I will be back here to this location again. Fruit and Vegetables are fresh and love the cheese section too! Lots of parking and don't forget to download the Gelsons app for specials.
-
January 2023 by r guerroyo
The customer service at this Pharmacy is atrocious. The employees cut you off when you are speaking and are very Rude. Brian who recently retired was the only one who was helpful and friendly always.
-
December 2022 by Bill Moody
For the review by Harlem Lexington (suspicious name btw), he talks about the "drive through". This location does not have a drive through pharmacy location.Most of his other reviews are in the NYC area, adding to suspicion.Google - please investigate.
-
November 2022 by J L.
The woman at the checkout was condescending and rude. It's the Friday after Thanksgiving--sorry if you have to work, but so did I today. Don't take it out on your customers. But not to worry, my family and I surely will not return to your location. Based on how empty your store always is, it's clear that you don't have much practice in customer care.
-
November 2022 by Phil B.
Actually Gelsons is not a small family business. Here's the Wikipedia entry that only covers up to 2017en.wikipedia.org/wiki/Ge…
-
September 2022 by Solara S.
I just moved here from Portland and was amazed my the cleanliness and beauty of the store .. so many new ( too me ) amazing local products .. it's worth the price to be in an environment that's clean .. visually appealing .. great product and produce ( which is my jam )
-
May 2022 by c o.
They can't get the Pachs bulk salt pricing correct. Maria, the rudest cashier, tried to overcharge me. I showed her the pricing on the table where the salt was She was clueless about the PLU and refused to look in the pricing manual at the register to see what the real PLU code was. She got some other # and tried to ring up about $10 more. Maybe for her pocketbook. I will go to Carlsbad, where they manage by the book and believe in charging customers the correct amount.
-
April 2022 by RC R.
Nice selection of goods, but overpriced. The prepared item are good, but they can be hit or miss sometimes. The selection seems a little better at the Del Mar location. When they have items on sale, they can be cheaper than at a "normal" grocery store, e.g. Ralphs. Friendly and efficient staff. Nothing is never an issue when help is required. One of the few grocery stores where you don't have to load your items onto a conveyor belt. They'll pull items directly out of the shopping cart. Due to the horse shows in Del Mar there are a lot of horse snacks and other assorted horse items lurking on the shelves. A big issue is that all of the hot food items seem to get pulled before 5:00pm. If you are going there after work you'll be out of luck.
-
April 2022 by Michael B.
EXCEPTIONAL SERVICE ! Good service always impresses me....someone going the extra yard blows me away ! I zipped down here around midday today...just 5 minutes from our place to pick up a few items. I grabbed a couple of Treasure Cave Crumbled Gorgonzola and a Haagen-Dazs Coffee Almond Crunch Ice Cream Bar pack. I then headed to the flower section to buy some beautiful flowers for my wife...her birthday this month. I could not see any Conca d'Or Lilies so I was gonna walk but I decided to ask the dude behind the counter. I haven't seen any Conca d'Or Lilies here for a while I said. The guy behind the counter named Dale replied they have had lots of stuff coming and going daily. Dale asked if I really wanted some Conca d'Or Lilies and I responded my wife's birthday was coming up soon and she loves these lilies. Dale said if I could wait 5 minutes he would check out the back. WHOO HOO...Dale returned with a sealed cardboard long box and opened it up in front of me. How many would you like ?...just the one bunch will do I replied. How's that for exceptional service !
-
March 2022 by John U.
It has some things that no one else carries but it is NOT price competitive. I go only for items not found at Ralph's or Sprouts
-
March 2022 by Amy L.
Stopped into Gelson's Del Mar for my favorite deli sandwich and picked up some muffins from their bakery. So disappointed when I got home I specifically asked for EZ Mayo EZ Mustard I got a sloppy soaked sandwich on hard stiff Croissant roll. Just look for your self in the photo. The muffins are another disappointment drenched in hard stiff thick layer of sugar! Have you ever had a cran/orange muffin with dry thick sugar frosting!? Awful! Terrible gross! Does not measure up to the Gelson Fine Grocery reputation! Take a look at blended chicken enchiladas!! Yes blended substance inside enchilada. This is the worst deli and bakery will never return.
-
January 2022 by Harlem Lexington
Very bad customer service, I waited for 90 minutes in the drive through,and then when I got to the window , she told me to come back in one hour it’s lunch time
