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March 2024 by Melinda Beasley
The lady that works here always has an attitude, never smiles and blames the customer for her own errors. Other than that, this place is good.
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March 2024 by Jessica Ann
It's rare to encounter a team as friendly and accommodating as this store.My experience has always been outstanding…everyone goes above and beyond what is expected.Their kindness and patience makes every visit a positive experience!
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January 2024 by DeAnna Nunez
This location is incredibly efficient and the staff is just so friendly, kind and professional.
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August 2023 by Nerrie Zohn
This place is not open when they say they will be open. Online it says they would open at 7:30am. On their door it says they open at 9 AM. When I got there at 9:10, they were still closed. The Solana Beach location is far more reliable.
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August 2023 by Xtina Gauthier
Jon & Luisa we’re awesome to work with. Great experience
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July 2023 by J T.
Brian gave excellent customer service. I was needing a box and he provided me a complimentary one in my time of need!
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July 2023 by Aretha C.
When I first moved to the area I tried to get a PO Box at a UPS store closer to my house but none were available. Little did I know that was going to be in my best interest. This is beyond a shadow of a doubt the best run UPS store in CA! Owner is so kind and helpful. The staff are incredibly helpful (thanks Jon!) everybody knows your name and we always have a joke to share. They'll even go so far as to let you know the most cost effective way to ship packages. Thanks guys!
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May 2023 by Lauren Lycan
Just super nice and friendly.
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April 2023 by Julie P.
Couldn't find nicer, more helpful people. Owner, Jeff is the best!!! They have a notary on site
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February 2023 by connie vance
A very professional store! Jon, one of the staff, helped me with several boxes with efficiency and friendliness. He made the experience no stress and consumer focused. Really appreciated!
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February 2023 by Max M
They charge very high fees for their service and they have no official price list available.
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January 2023 by Naomi E.
I can not recommend this location enough. Jeff and all of the staff are always extremely friendly and helpful. As a local business we use their services multiple times a week and they have always delivered and gone above and beyond. Thank you everyone!!!
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December 2022 by Jackie C.
I rarely leave a review of any place but this seems worthy. I dropped a few packages off to be mailed and some were for USPS. After we were called to pick up the packages bc they couldn't send out, the packages were nowhere to be found!!! Three weeks later, 3 phone calls later and 3 visits later....we finally asked all the employees (including the manager ... she couldn't be bothered) to finally look in their closet. Voila, there were my $350 worth of returns!!! Horrible customer service and an inordinate waste of time!!!
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December 2022 by Taffi S.
Always excellent service! The staff is extremely knowledgeable and most of all, do not try to nickel and dime you to death. So happy this is our local UPS store!
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September 2022 by Phil B.
UPS stores differ and this one excels. Needed to package and send expensive stereo equipment. Knew what and how to do. Other local store was not confident that they could do it. This store is much better organized and everything seemed well organized. Worth going out of your way to get things done right. Also very friendly owner whi just wants to help.
