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July 2023 by Bela B.
So much implicit bias by the hostess who greeted us. I walked in with my son and his friend who is visiting from out of town. This lady (mid 50s caucasian) greeted the friend asked him about his soccer jersey and what he was looking for. I said he wanted to pick something for his parents and was trying to converse adult to adult. This lady not at all interested in me and my son. After we bought stuff (all 3 bought), she asks the friend what he got and said it was a good choice etc, continues to ignore me (again the adult) and my son. No nice-sities or visit again etc. Which we would have as we are the locals. My son's friend whom this lady apoke to commented that she was biased and ignored us (brown folks) while spoke to him (white blonde blue eyed kid). 2 kids same socioeconomic background but one is talked to while the other is ignored! The world we live in! Not spending my dollars here!
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February 2023 by Rodrigo G.
My wife prohibited me from entering this store. I love everything they have, I mean everything. I bought shirts, jackets, candles, coasters, keyrings, wallets, neckless, stickers, flipflops, shoes .......... The staff is awesome!
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November 2022 by Emily L.
I never write reviews but I had such a pleasant experience in this shop this morning. I was doing some Christmas shopping at One Paseo and wandered in not really knowing what I was looking for. Immediately I was greeted by a woman with glasses who asked if I needed help finding anything. I told her I was Christmas shopping for a few people in my family and she gave me a bunch of great ideas for each one of them. She was very knowledgeable and helpful and I ended up buying quite a few gifts. She even recommended a great adjustable belt for my brother who is very difficult to shop for. She appeared to be working alone but devoted all her attention to me which really meant a lot. Then when she was ringing me up she offered to gift wrap my items. I had quite a few things but she didn't seem bothered by it. She even labeled the bottoms of the gift bags so I'd be able to tell them apart. Apart from the great customer service the store was very neat and clean. I know it was early in the morning but you could tell it was really taken care of. I'm not sure if this woman was the owner or not but you could tell she had a lot of pride in the store. If not I hope the owners know what a gem of an employee they have!
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July 2022 by jaime o.
Let's be this store, both for gifts and for me and my family!!! Great customer service and such awesome quality of goods in store. Always stop by when in area... yay URBAN BEACH HOUSE!!!!
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July 2022 by Cooper G.
Was looking for a gift for my mom and they had a great selection of surf brands and gifts!
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June 2022 by Taylor L.
While looking around I found some really great boardshorts but but didn't see them in my size so I took them to the counter and spoke with the manager. They didn't have my size in stock at this location but had them at another. She was super helpful and had them transferred here within a few days. Great store and great staff!
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December 2020 by Crown C.
Had to find last minute gifts and found something for everybody at this store. Adults, male & female, teens and toddlers. The girl who helped me was Lillian and she was super helpful with suggestions. They were the only store open that late and they wrapped too!
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October 2020 by Marie L.
I was in this store the other day and the girl working was very helpful I think her name was Emma she helped me find sizes and picked out some outfits I never would have picked for myself but looked amazing! The selection is awesome and they have some great jewelry. I got some stuff for myself and my boyfriend. I am a north county local and will definitely be back!
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July 2020 by Kay K.
Staff was very genuine and kind! Had lots of pura vida items and a few clothing items as well as sandals and flip flops! Their collection of Sun Bum items is great, they have a wide variety and I always love going in to the store to see whats new!
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January 2020 by Lauren R.
It was 15 minutes to closing on a week night when I went into the store. I was happily greeted by Savvy & Alyssa. They were so helpful and despite the store closing soon, they were eager and happy to help me find what I was looking for. It's rare that you have such great customer service in retail. I applaud Savvy and Alyssa. Keep doing what you're doing! This shop is great for beach outfits, California casual clothing, trinkets, jewelry, sandals, candles, etc
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August 2019 by Sharon V.
Wahoo! Found another spot to purchase my Olukai's. Our husband and I are big on both their flip flops and last year discovered their slip on sneakers. In particular, the Pehuea. I have the sneakers in the black, clay and have also been wanting to get them in the charcoal. I've been keeping an eye out for them at our usual surf shops but I could never find my size. Thankfully, I found them here and snagged them right away and the price was the same as they are at other retail stores. All these shoes are usually self-help on the rack so I liked that I could see what they had available for purchase. And they're all separated neatly by brand and style. Very organized. Also, I'm a big fan of the Puravida bracelets and they had a jewelry tree at the cashier that I was happy to look through. Found a beige moonstone charm bracelet ( that I just had to have. I put it on immediately and have not taken it off. I'm pretty tan and usually natural colors get washed out with my skin color but this is perfect. This visit was a huge win for me. I'm sure I'll be back.
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August 2019 by Justine Catalano
Cool stuff if you want to get souvenirs and the service was great!!
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August 2019 by Michael B.
BEACHY ! We had a quick peek in here yesterday. I'm on the market for a soft cotton white shirt. Didn't see a thing I wanted and no one came near us to see if we needed help.
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July 2019 by Diane Pillsbury
Love it! Very cute things.
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June 2019 by Whitney D.
I felt like I was in the Twilight Zone in this store. The two girls working there never said hello or acknowledged me and I was the only one in the store. Then when I asked about another size they acted like I was bothering them. Terrible customer service and horrible size selection. I would never step foot in this store again. This was at the One Paseo location in Del Mar.
