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April 2024 by Tessi D.
The selection can be really sparse here- the other day almost all the veggies were gone. It really needs a remodel and at most two registers are open so you often wait for a long time. No express checkout or self checkout available.... If you try and get bread after 3pm it's a Christmas Miracle... location and shopping center is fantastic so please update this store!
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March 2024 by S C.
This is one of the worst Vons around. The vegetables are always either, very wilted/rotten, or simply out of stock. It's very frustrating to go to a store from something as basic as carrots and leave empty handed. The meat section is also always empty, or only have very old meat (many days old, and often discolored). To get any fresh meat, you have to go to the meat counter and ask. Customers shouldn't have to beg staff to put fresh meat out.
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February 2024 by Dean C.
You talk about a story that the employees hate their job. This is the place. Ask a question to I think a manager and get a rude response. Non of the employees smile. It's too bad.
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February 2024 by Alberto Gonzalez
Service sucks everyone in a bad mood
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February 2024 by Dmitrii Pilipenko
Crazy line!!! Always
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January 2024 by Vince M.
Decent selection of whiskies at this location (something I am not familiar with, coming from a different state). I was able to pickup a Redwood Empire cask strength bottle I've been searching for the past few months, with the pricing right in point with my research. I didn't spent much time checking many other areas of the store. The meat department, deli, and produce sections looked well stocked and clean. Ample parking, checkout registers, and the staff I interacted with were all friendly enough (although they seemed slightly understaffed for the time frame I visited - 6ish on a week night).
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December 2023 by Hannah A.
We usually shop at trader Joe's or whole foods. But we do go to Vons on a regular to get our grocery store Staples. Will come here for like the major ingredients and things of that sort. I like that we have a Vons nearby as well as trader Joe's and whole foods and the del Mar area. I go to Mom's about every two weeks and I particularly like this location. All the workers here are very nice and their cashiers are always quick and efficient. This is one of the cleaner bonds in San Diego and their shelves are always a stock. Also their produce here is good when I'm not looking for organic. I also like the fact that this one has a bunch of nearby food places. I don't like going to a grocery store hungry so either we'll have a meal first or have a snack somewhere here.
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December 2023 by Leth A.
I see why the store is rated so low. Female cashier gave me attitude because she mistakenly scanned my items for another customer. Very unprofessional. God forbid you have to manage TWO whole customers in your register. How could we ask so much of your employees?
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December 2023 by Bernard F.
This location's deli is unstaffed more often than not. Staff are "out to lunch" for a minimum of 30mins at 5-7pm
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November 2023 by MJ A.
If you expect any type of service, especially if you're in a hurry, DO NOT come here. I stopped by here to order something for lunch from the deli/hot food section. One employee nearby said someone will be with me in a few minutes and I heard on the PA system a page for someone to go to the deli section. Those few minutes turned into 10 minutes....AND STILL NO ONE! Again, it being lunchtime I didn't have all day and with no one ever being close to acknowledging the fact I needed help to order food, I left. If I could give NEGATIVE stars, I would.
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September 2023 by Dennis Chu
I just bought a pack of St Louis Style Pork Rib which is on sale now for $2.99 per lb, but after I got back home and received my credit card notice which shows $18.93 in total (regular price $5.99 per lb). I called the store's number on the receipt and it is disconnected! Then, I found their number from Google Map, then I called them for 3 times but no one answered from customer service!!! Can you believe that they made mistake then I need to spend so much time to solve this issue. Most likely, I need to drive back to the store and hope someone there really can help and compensate my gas and time!
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September 2023 by California Dreamer
Okay shopping, nice cashiers. Chilis and select produce not always the best quality; but today I left something behind and the customer service was outstanding. Management and staff deserve a 5 star for service alone. Keep it up. Thank you!Meats, milk, and other important items can be a bit on the high side. If on a budget, need to keep an eye out for sales.
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August 2023 by Leo C.
I don't write too many reviews of these big chain supermarkets but I felt that this Vons needed a little recognition. As soon as I walked in I can feel the warmth in the air, all the staff greeted you with a smile and a nice hello. All the food and produce look very fresh and clean. Everything was nicely stacked and everything was in order. I need it to do some grocery shopping for a late night dinner that we had planned for a group of friends. On the menu was linguine pasta, garlic bread, beet salad, and a homemade brownie. I have never been to this location so searching for everything was a task. As I was looking for things there were a few staff members that asked if I needed any help. I sure did, and all their help made my shopping experience a whole lot easier. This location has everything in stock and I did not notice anything that was completely gone. Even at checkout that cashier was very friendly, we ended up chatting about what I was making. I even got a tip on how to cook my pasta al dente.
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July 2023 by HowieL
No self checkout. Always lines. Maybe 2 registers open. Avoid if possible.
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July 2023 by Bernard Fourie
Unacceptable levels of staffing. The deli supposedly closes at 9pm during weekdays. The deli attendant is “out to lunch” for 30mins from 7:30 - 8pm, and then begins shutting down the deli/ starts removing items upon return from lunch. If you’re not going to fully serve customers until 9pm, don’t falsely advertise as such. Twice this week I have had to wait 20+ mins for this fiasco
