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February 2024 by Connor N Beatty
Rooms are good, right next to a Denny's with an EV charger. Pretty quite.
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February 2024 by Josefina F.
Stayed here a couple times before but this last experience was not the best . The bathroom didn't flush that good and no hot water in the shower. I thought tubing was prob. Cold so I let water run for several minutes and nothing same with sink water was cold as well.
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January 2024 by jess padgett
BEWARE!!! The syrup is sugar free with aspartame. They fill the original syrup container with the bottled sugar free. Was told that today, 01/20/24.*Was wondering why I had a migraine later in the day.They advertise to make a breakfast sandwich but have no mayo. ??♀️ The shredded cheese was not kept on ice a few days of my 7 day stay. Today it was.Also advertise toppings for waffles. There were none.
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December 2023 by Carlos Montana
This place compared to other hotels wins our 5 STAR rating , the guy in the front desk is very friendly and will make sure you feel comfortable, there was also a woman who works at night she was very professional, She made breakfast, fresh eggs, susaage, bacon potatoes, we are definitely staying here again. There is a promotion starting on the 4 of Dec. If you stay 4 nights you'll get a $100 dollars visa card I think I might get it sounds like a good deal.
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November 2023 by Michelle Holland
Staff are somewhat surly except for the manager Alma.
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October 2023 by Destiny K.
This should be called the Worst Western. After arriving from the Bay Area to attend my Mother's Funeral. I was given a different room than the one confirmed as a Disabled Veteran. I had also ordered ties and handkerchief's for my Son's to wear as Pallbearers through Amazon to be delivered there on the day of our arrival. Which was delivered but could not be located . A lost of 120 dollars. The room was okay not what we expected. However because we were there for Mom we were willing to deal with it as Funeral was at 10 am next morning. Unfortunately that didn't work. The people above us allowed their children to run and jump off the beds for hours. When I ask the clerk to address it she said it's not quit hour. Huh ? When did a Hotel become a freakin Daycare ? I paid to sleep to hear this. I ask to be moved, She wanted to move me next door to the people making the noise. I asked her are you crazy or just ignorant. She asked me why do you stay here, I said not for the customer service. I called the Priceline customer service who transfers me to booking.com who apparently owns all hotel booking. I was told I could leave at 12 midnight and get a refund, which we did. But after returning to retrieve my belongings. No refund, No ties. No apology. I'm out of 300 dollars. They made the worst day of my life worst. Who does that to someone in mourning hour before their Mother's Funeral. This women needs to be fired. She is a bulky. I wanted to retaliate but I had to respect my Mother and the reason I was there. If it had been any other time. I would have Molly whopped that woman and gave no fucks. The other employees are intimidated by her and she is the reason its the Worst Western. She caters to Hispanics only. How dare you be of color and demand anything. I want my money, I want that bitch fired, And all Veterans avoid Best Western. As well people of color until they do the right thing. Fuck em. Where's my freakin ties you thieving bitch.
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September 2023 by Aeyoung Mook
For one night stay checking in 9:pm asking mandatory deposit $$81 and rai$189 for their shabby &75 looking place.
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August 2023 by Nicole Ramirez
The pool was said to be heated but it wasn't. It's an indoor swimming pool which was great so we're not sitting in the hot sun but the pool freezing cold. There is a sauna room and it works great. The Jacuzzi was way too hot in my
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July 2023 by Niyaz Zubair
Location is not that great. It was very hot on a sunny day. Delano and near by area are hot. No trees near the hotel. Looks an old and basic hotel. Okay for quick staysRooms: The room area is just fine. The rooms are a bit oldFood & drinks: Breakfast is decent
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July 2023 by Bo B.
Very nice hotel with really good facilities for a decent price. Perfect for when you're en route to another place.
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June 2023 by Shelly Miller
It's the second nicest hotel in delano. The price is steep, but we are in a recession. Beds are comfortable, and the a/c actually works.
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June 2023 by Ysela M.
Staff was nice. But the low rating goes to the room. Cleanliness was perfect. But its the plumbing. Washed our hands to eat use the restroom , brush our teeth & wash our face but the sink would get clogged. The drain thing in the center you have to touch it for the water to pass. We called the front desk and practically told us we had to hold it up. Luckily we were there for one night only but def do not recommend. Also flushing the toilet was another issue whether it was pee or poo it would take 2-3 flushes to pass. AC worked perfect over night. Beds were super comfty but the pillow cases were dirty in my opionion. best to put ur tshirt over ther case. Vending machines could be updated
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May 2023 by Destiny Alvarez
Checked in at 10pm (5/23/23). The girl at the front desk was super nice, helpful and welcoming!! When we got to our room, it was soo nice and clean!! The location was a bit difficult to find, but nothing too much if you're following your GPS!!Continental breakfast was AMAZING!!! THANKS TO ALL THE LADIES THAT HELPED US OUT WITH OUR EXPERIENCE HERE. ♥️✨️with love, from Texas!
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May 2023 by Benjamin Bouissou
Worst Best Western ever. Very disappointed for the price. receptionist not friendly. Very old room. No cleaning in room: Old soap in shower, molds and dirts in bathroom, towel with red spots.... A lot of noise due to the train. Avoid this hotelRooms: Old and dirty
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May 2023 by Grace Vela
Very clean and the front desk was so respectful and polite ☺️ the continental breakfast was wonderful.
