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September 2022 by Bardo Juarez
I'll suggest you change your business hours on Google, it says open until 7 pm but is 5:45pm and is close already, you call them and nobody answered.
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November 2021 by Gwen Hageraats
I've never had a problem with payments here but what annoys me is that no one has updated their hours to the internet. I'm always busy so when it comes to last minute things that've escaped my brain till that point i like and have to check online for places still open. All i ask is if it's cause of covid or something else update the hours online for those who can't always stop by the store irl till last minute.
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October 2021 by C W
If the guy working that day has anything to do With the store I would close it down. Little short guy playing on his iPad was frustrated that I came in. He tried to get me to go elsewhere from the begining. Confrontational to a point we're I thought we might fight. He also told me he doesn't even use boost himself . I Left and went to Cricket down the street...
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June 2021 by TiguaNativeSon
No selections of phone, no nothing, just a few selected Android not much of anything, clerk seemed upset that we walk in, the welcome was non existant, clerk appeared to be in a bad mood.
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February 2021 by Christopher W Wojcik
If the guy working that day has anything to do With the store I would close it down. Little short guy playing on his iPad was frustrated that I came in. He tried to get me to go elsewhere from the begining. Confrontational to a point we're I thought we might fight. He also told me he doesn't even use boost himself . I Left and went to Cricket down the street...
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November 2020 by Heriberto Chavez Torres
Expensive for what it is! Cheap phone company with premium prices.!
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September 2020 by Scott Hansel
Great prices
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June 2020 by Reno Martinez
The worst customer service I have experience in my life, the guy working there does not know the meaning of customer service. Super disappointed
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February 2020 by Anastasia A.
I really don't understand why desk person didn't even want to come off his chain. It feels like he's too busy playing or doing something on his computer, and doesn't really care to help. Sorry, service need improvement!
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December 2019 by LOYAL ROYAL
Called and spoke with some young lady. She wasn't helpful AT ALL....she refused to give me information on any promotions unless I gave her my phone # !!? WHAT ?? Obviously I ended the call. Called back the next day and spoke to a different gal who was very helpful and shared freely the info I was seeking. So I guess it's a 50-50 chance if you call you will get the nice gal or the other insolent lil snot .....hahahaha?
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December 2019 by Cyndy Santacroce
This store charged me $20.00 for 1 phone and $30.00 for the other phone for TAX. I explained that tax was 8.75% only $12.00 and $17.00 and they had no clue what I was talking about. They knew, and they POCKET the additional Money. PLUS...They would not give me a receipt. They are ripoffs! Go to Palm Springs Boost OR ANYWHERE ELSE to do your business!
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July 2019 by Vita L.
The chick who works there was cold, unreceptive and barely helpful. I paid insurance on a new phone I am making payments on. My kid dropped my phone in a bowl of water and was able to salvage everything but the mic for phone calls. No one can hear me. She basically told me I was scammed buying insurance from the Boost Mobile vendor at Palm Desert mall and need to go there for resolution. That guy gave me a pamphlet and returned to his personal phone conversation. The price on Boost is right but I am willing to pay a little extra for human assistance and may jump ship to another service. Back to Boost Mobile on Palm in DHS: I told her I couldn't make phone calls to resolve the issue. She said she couldn't help me. Last time I was in this store, the person working was making a call for a customer. She was cold and refused eye contact, tapped her foot on the ground like she was on speed. I told her her attitude sucked. She smiled for the first time and told me to have a nice day.
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August 2018 by Raymond Williams
👎
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June 2018 by lilith frida
They have no idea what they are doing, I asked questions about data plans and this girl said I don't know anything about plans I just take the payments, you would have to call virgin mobile and ask them.
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June 2018 by lilith frida stauch
They have no idea what they are doing, I asked questions about data plans and this girl said I don't know anything about plans I just take the payments, you would have to call virgin mobile and ask them. 🤦