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November 2023 by Deborah
I've been in severe pain. I've had tons of blood work done. When they FINALLY scheduled me in, I got there and was literally told to leave. My doctor was not there and would not be there until LATE DECEMBER!! They don't care about patients. They are a last resort clinic and they make sure the patients know it. The desk workers have a bad attitude. Why make appointments if he's not going to be there!? So now, I've got something going wrong here and nobody cares. Skip this place at all costs. Who cares if I'm ill? Not this place!! Nobody in this valley cares. If you can go out of town do that. This office just doesnt care. They get paid for service no matter how horrible it is.
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October 2023 by Amy Shade
Super crowded phone doesn't go to onsite takes 2 days to get a call back
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July 2023 by Isaiah Jones
Poor service, every time I go to get checked because of stomach issues or a sickness I'm never examined properly, and always told nothing is wrong just for me to end up worse than before. Stop being lazy and treat your patients correctly before lawsuits start getting brought out.
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March 2023 by Brad V.
Dr. Langhorne is a great pediatrician, and her nurses are good with kids, but the office and front desk staff are awful. If they pick up the phone at all, which they usually don't, they are rude and unhelpful. I've had to call Borrego Health's main customer service line to even make an appointment here. Those appointments can take 4+ weeks btw. The waiting room mixes sick adults and healthy kids with very little separation. I would love to see Dr. Langhorne move to a better office.
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March 2023 by Ellen P.
I used to love this place. Today I went to my previously scheduled appt, waited an hour, only to be told the kiosk that said "sign in here" in huge type was only for lab work! WTH? So I was very late for my appt. I just left & will be changing to a doctor closer to YV where I live. I guess the bankruptcy/aquisition by DAP has destroyed it. Don't go there!
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December 2022 by Hope Johnson
Dr. Langhorne is Amazing..She takes the time to listen and really cares about Her patients. All it takes is one visit, and you will love her as much as we do..Thanks Dr Langhorne for all your hard work..
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November 2022 by Ameena
I'm glad I went here as recommended by a couple mental health providers I've seen. A lovely social worker, Argelia Tello (or RG, for short), helped me with my issue at the time and was able to get on Medi-Cal & IEHP (Inland Empire Health Plan) in only a matter of a month or two.I highly recommend speaking with her if financial assistance is what you need!
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November 2022 by Mayra Montenegro
I took my son with a fever and cough and the doctor told me that he had nothing! And it turns out that my son had an infection in his throat and the people who work there have a terrible attitude, the worst thing about that place
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October 2022 by Sineca Tucker
I had multiple terrible experiences here. The staff, particularly Carmen are extremely rude to their patients and it is apparent that they do not care about their sick patients, including little babies. I would highly recommend going somewhere else, even if you have to drive out of your way for it.
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October 2022 by Ameena Ameer
I'm glad I went here as recommended by a couple mental health providers I've seen. A lovely social worker, Argelia Tello (or RG, for short), helped me with my issue at the time and was able to get on Medi-Cal & IEHP (Inland Empire Health Plan) in only a matter of a month or two.I highly recommend speaking with her if financial assistance is what you need!
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September 2022 by Edgar P
I called on Monday and was told my doctor was in a meeting and that they would reach out to me that same day or the following day . They never reached out to me . It’s been 4 days . I called again . Was given another number . My call got disconnected . Waited on the phone for an hr and never had my call answered . These are for my labs for my refill .
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September 2022 by Shely Rodriguez
Very nice people. However ,it has been so frustrating trying to get my grandmother seen in a timely manner with her appointments. Appointments are never available , they are so spread out . I called at 1:20 , and they don’t answer , long lunch ?Also , we have contacted them 3 times already about getting the right medication out , they can’t get it right .
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August 2022 by Celia Rodriguez
Very nice people. However ,it has been so frustrating trying to get my grandmother seen in a timely manner with her appointments. Appointments are never available , they are so spread out . I called at 1:20 , and they don’t answer , long lunch ?Also , we have contacted them 3 times already about getting the right medication out , they can’t get it right .
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July 2022 by Deborah Foster
I had some really bad pain in my shoulder and I called and I was told to come in. I got there and within minutes, 15 maybe, I was taken back. Ten minutes pass and the doctor comes in. I was in and out within 45 minutes or so that includes getting three shots. This office is better than Car City.
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February 2022 by T G (Shakey)
This place is less competent than a drunk behind the wheel. If you need covid testing. Go to rite aid. They schedule you when they can take you. Not just to schedule you.
