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March 2024 by Siyu Chen
There was no one at the front desk when we checked in last night and we had to make phone calls to get the password of the front door. We understood the situation because it was late at night. However, on the second day in the morning there was still no one in the lobby. Unfortunately, the switch that opens the shampoo and body wash boxes were both broken and we realized it in the middle of our showering. Of course, there was no one to help.Not recommended at all especially considering the price we paid for the night.Rooms: There were not enough desks to put things on so we had to throw a lot of stuff on the ground. The bathtub is old with scratches on it and there is no hairdryer at all.
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March 2024 by Ann K
Relaxing place to rejuvenate. Three pools with different temperatures. Staff were pleasant and helpful. Rooms were clean. Amazing view of the mountains too. Great place to get away from it all.
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March 2024 by Baluheczjah CiCin-Sain
The staff Anna and Brenda are Great and personable very kind and hospitableAs well as professionalI got a massage from MartaShe's incredibly Good shes experiencedRick was also helpful and KindThank you all So muchTheirs a hidden pool in the back behind the LobbyPools temps are Great? ?
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March 2024 by Brett Robertson
A Now Open Letter to Rick Rabuck, Owner of The O Spa since you did not have the decency to respond to my email:Hi Rick,I need to follow up about what happened last Sunday evening. It was a difficult situation that I can empathize with [some of the cleaning crew called out so rooms were not ready by 3pm check-in] but the way you handled it was the most disappointing part. I did appreciate the early call that day and the offer for the late check out. That part was handled well. However, your communication once we arrived left much to be desired. I saw other guests arriving confused and also not knowing what was going on. You were not providing any updates to anyone or coming out of your home to speak with guests. That's all you really had to do was show some hospitality and be available. I called you and you could not provide any updates and did not call me back. We waited around as best we could. We could not go in the pools because we were not offered any towels. It was windy and cold so we tried to start one of the fire rings and a heat lamp but they did not work. We then sat in the lounge but it was dark in there and we could not get most of the lights to work. There was also no toilet paper in the lounge restroom. We were as patient as we could be and even though you did not make yourself available to assist anyone, you were still quite upset about us wanting to at least put some stuff in the room and maybe sit in the living room.You offered us the option for a refund which we eventually took after 630pm having still not received any updates or a timeline of how much longer it would take. As we left we noticed the main door handle was hanging off and the door was ajar. Not safe or secure! It was only after I told you we were leaving and you were going to lose the booking that you suddenly called and had an update for me. It was too late by then. You need to put your customers first, not their money. Again, what I want to emphasize is that a little more effort, accessibility, and communication on your part would have made this situation so much better.To top it off, you did not respond to this now pubic email or issue me a refund so I had to file a dispute with my credit card company. Real classy Rick. Do everyone a favor and get out of the hospitality business.Sincerely,Brett
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February 2024 by Jeremiah Payne
It was a wonderful experience at the O Spa resort. We had a timely check-in, the rooms were stunning and my partner and I couldn’t get enough of the warm mineral pools. Housekeeper Anna was a fantastic help for us. She was very nice and wasn’t rushy. She was very professional with detailing the rooms and even gave us extra time to check out.
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January 2024 by Jessica Gilliam
The outside had me a bit concerned, but once you entered through the secured doors, it's nice and serene. The rooms were very nice, I just wished I had a microwave in the room. Also, be sure to request a shower if that's what you prefer. The outdoor shared amenities can be updated. But overall I had a relaxing weekend there.
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January 2024 by Christopher Calabrese
Stayed here last night. This was not a great hotel and we will not be back.The hot pool was really nice but other than that the room and check in sucked.ROACHES IS THE BATHROOM and no towels in the bathroom. You could hardly plug the coffee maker in and to boot our TV didn’t work. Called the number guy said he wasn’t here and there was nothing he could do.If this was a 40$ per night motel room, I could understand but at almost 200$ a night this was basically highway robbery. DO NOT BOOK Your ROOM HERE!
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January 2024 by Danny Cho
Rooms: The small room and bed were also uncomfortable, The bathroom was tiny and everything was outdated.Safety: The shower window was not high enough and you can even watch from outside to take a shower with your naked body.
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December 2023 by Anastasia Levchenko
I recently stayed at The O Spa Resort and had a mixed experience. The highlight was undoubtedly the fantastic pool, and after a long journey, I thoroughly enjoyed the warm mineral water. The overall decor is aesthetically pleasing.However, my room came with an unexpected disco ball (the reason for this choice eluded me). Unfortunately, I was quite disappointed with the cleanliness standards. A deceased cockroach was found on the coffee table tray with the cups. The bathroom appeared rather dirty and peeling. Soap stains on the taps hinted that the previous occupants might have left the cleaning to future guests. The carpet was sandy, and a vacuum seemed to be a stranger.Despite these setbacks, I must emphasize that the style and tranquility of the place delighted me. I might consider staying there again, provided they address the cleanliness issues, especially the unexpected company of cockroaches.Best regards,Anastasia
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December 2023 by Pam Kwiatkowski
Spent 4 night in December. Rented a 2 bedroom 2 bathroom unit for $500/night. Only 1 bathroom had water. Was told would get fixed and never did. Then had a family with 3 children there at an adults only advertised hotel. Was told would get a 2 days credit. Owner has ghosted me since making that comment.
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December 2023 by Katie Joy
This place is a disaster! The manager is rude. The neighborhood is awful and there are no decent restaurants for miles. No amenities whatsoever. Room was filthy, as was the lobby. You can do much better than this for the money. The photo with the door - the back of our room. The parking lot shows how many guests were there...on a Friday.Rooms: The rooms were horrible. The beds are on very low frames (practically on the floor) so not easy to get in or out of. They put pictures of actors on the wall and call it a "theme".
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December 2023 by Stella Cosso
Title: perfect experienceRating: ★★★★★I recently had the pleasure of staying at this spa hotel, and I must say, it exceeded all my expectations. The overall ambiance of the hotel was serene and calming, setting the perfect tone for a truly rejuvenating experience.Overall, my experience at this spa hotel was nothing short of extraordinary. It provided the perfect balance of relaxation. Whether you're seeking a peaceful getaway, a romantic escape, or simply a place to unwind and recharge, this spa hotel is an absolute gem. I highly recommend it to anyone in search of a great experience.
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November 2023 by andrea f.
Loved it !!!! Amazing little place the water temperatures were perfect and the room was cute !
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November 2023 by Ashraf E.
My wife and I love this place and are returning customers. This place is SPECIAL! It's not your ritzy corporate hotel/spa. It's a place for EVERYONE. It's Marijuana friendly and the staff feels extremely genuine. Not to mention the healing waters of the hot springs!? If you're a free spirit and you want to stay somewhere that expresses art, peace and tranquility as well as a fun little wild side at times...this is your spot!
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November 2023 by Adam F.
Great Chill Vibe with great people. Rick the owner is amazing and really has a special place. Definitely going back. The O Spa was clean and all common areas were perfect for quality time with my bride.
