The United States Postal Service provides reliable and affordable mail and package delivery. This location in Desert Hot Springs offers walk-in passport services, though an appointment is required. Reviews describe the staff as friendly, helpful, understanding, and kind, with great service. Many customers report excellent, fast service over many years without losing packages or mail. The facility is noted as usually crowded with very long lines, as it is the only post office for a large population. While the inside can be kind of messy and unorganized, the staff keeps their cool dealing with the busy environment. Customers appreciate that packages are reliably delivered, and any issues with a wayward package are promptly addressed with a helpful phone call after submitting an online service order. The dedicated delivery drivers are also recognized for their nice service. Overall, the post office is seen as the backbone of logistics, making sure things get to their destinations.
On Thursday, March 12th, I went in person to submit a change of address form, a young female who seemed new, took my form I submitted. I am concerned that she may not have processed or submitted my form, since USPS online still showed my old PO Box address I had in Desert Hot Springs, CA?
December 2025
Always friendly, line moves fast. Lobby could use a stamp machine tho.
October 2025
The gentleman that helped us very polite and help way to go guy forgot to get a name 😀
