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January 2024 by Ariel A
In addition to its excellent and secure location, this establishment boasts the convenience of two drive-thru ATMs, enhancing accessibility for patrons. Furthermore, the availability of a non-drive-thru ATM is appreciated for its ability to dispense smaller denominations, such as $5 and $10 bills, adding a valuable dimension to the overall banking experience.
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August 2023 by Fan Cheng
This chase bank is very good banker, as a resident of diamond bar, I think this bank make our community better and warmer. I especially thank Ms. Casandra He, she is very friendly and help me to get my credit card before my business trip.
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July 2023 by Lydia Juarez
I’d give it no stars if I could. I tried to deposit a check through the atm and got a receipt but my check never deposited. Called and made a claim but the claim stated it was never received. Now I had to make another claim because the atm took my check. They keep going in circles with me. DO NOT use the atm here!!!
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July 2023 by Sanjay D.
Best service with a smile and always running very efficiently . The entire staff at this branch has gone above and beyond their responsibilities to make sure that your business is taken care of.
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May 2023 by Александр Ковтунов
Genesis is a real MVP! Helped us to open savings and credit accounts quickly! :)
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April 2023 by Lll L.
Good service. Staff here are friendly. Very closed to the H mart and my child's school. Convenient.
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March 2023 by Michelle Lee
No waiting in line today ?
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February 2023 by Alan Navarro
It’s always a pleasant banking experience here. Jessica and Philo are outstanding. They’re quick, professional, and the friendliest bank employees I’ve met. Their customer service is just great and the main reason I keep coming back to this location!
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May 2022 by Cassandra Lomen
Outside drive up machines are a hit or miss if they work
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February 2022 by Dr Disrespect
Nobody picking up phone
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January 2022 by Billy T.
Already waited 20 mins for a wire transfer and the agent served everyone that came after; finally stated it's going to be another 20-30 mins because they are short staff. This bank was my go to as they usually offer quality service but today seem to differ.
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January 2022 by Tanya C.
I have always liked this Chase bank. Close to my home. It's the one in the plaza by H Mart and Triple A. It's a small branch but the ppl who work there are so good and helpful. I love how they know me and make me feel acknowledged. Whatever bank needs I have they are always helpful and informative. It's clean w plenty of parking in surrounding area. When I went from a joint acct w my ex to my own acct. they didn't give me any problems. It was a breeze. They are friendly and I enjoy coming here.
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December 2021 by Kevin K.
I went in to withdrawal $8,800 from my account and that they would only give $1,000/day. I left my last bank because they had $10,000/day withdrawal limits and when I opened my account with Chase they said I would have no limits. Now they won't give me my money and I need to figure out how to get my money.
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July 2021 by Skate Ride
Called nobody picked up nice
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March 2021 by Kathy Y.
Just walking in you know your in a brand new bag I can't believe this used to be a Burger King! I like Chase and pretty happy with them I used to have Bank of America for the last 15 years and Chase seems less inclined to take fees and more inclined to give really good customer service. The tellers are very friendly and everybody is wearing masks I highly recommend this place if your tired of fees And looking for amazing customer service.