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March 2024 by Joseph Nazarian
Great place, good prices, helpful and courteous employees.
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March 2024 by Christina Shade
Very friendly. Always helpful. I like the air conditioner too.
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March 2024 by Zamora
Excellent place to store your items safe convenient, whenever I need another storage, I will go back to CubeSmart
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March 2024 by Marcos Moran
Very helpful staff! Lovely experience, love storing here!
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March 2024 by Scott Wilkerson
Leslie was a great help getting my storage unit. Very nice, we had a great time and conversation.
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March 2024 by Ben L
Very good management and neat storage services.
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March 2024 by Steve Chiu
The staffs were helpful on helping me with my unit. Place is kept clean.
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March 2024 by Daniel Chavez
First Time Renting a Storage Unit for my personal excess stuff. Let me tell you what a pleasant experience I had the moment I walked in the door. I was met by Leslie such a lovely friendly face who made the process so easy. Roland the onsite manager was friendly and made me feel like I made the right choice in storing my personal belongings at Cube Smart. If you are looking to clear up space In your home look no further Cube Smart is the way to go.
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February 2024 by Lauren West
Staff was very friendly and helpful!
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February 2024 by Paulette Lamori
Easy access, clean and secure. There is always someone monitoring the grounds which makes it feel safe
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January 2024 by Nick The Newb
My building was not safe to be inside for long periods of time in the summer due to it not being climate controlled. Merely being there for a short time can be hazardous. Elevator sometimes malfunctions. I liked that it was accessible early in the morning and late at night. Easy access next to Hwy. 60.
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November 2023 by DMP
Great Staff, both Roland and Jacob went above and beyond with answering my questions and providing me property specific information. Extremely appreciate the effort made to make us feel welcome as customers
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October 2023 by SMarie
BEST EXPERIENCE!! I've been here since 2016, and I have NEVER had any issues! Roland and his crew always gave the best customer service. I've never seen it dirty with trash or people's junk. Hallways were always bright white, clean, and clear. Never experienced any insect issues either, which was amazing. I was sadden to have to leave since I have moved, but I highly recommend this location with their customer service and good pricing! Thanks for this pleasant, smooth experience, Roland and crew!
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October 2023 by adrian vega
All of my things were stolen from my unit. Someone must have picked the lock. There are no cameras in the hallways so there was no footage. The insurance did nothing for me. People working there said this has happened repeatedly to other units. Not a secure place to store anything valuable.
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October 2023 by Author A.
Like others who have left reviews, I would recommend not storing your things here. They change the rates at will. When I asked for an explanation, employees told me that they were going to get back to me after speaking with the District Manager, Todd Haynes. They never got back to me. I followed up in writing numerous times. Todd Haynes ignored emails from April through June, until I reached out to Chris Marr, the CEO. He then corrected the issue, but had no explanation for why everyone was ignoring my emails.I found out later that the employees had broken into my unit during the time that they were ignoring my emails. In December, I discovered that over $12,000 worth of my belongings were stolen. Roland and his staff never got out of their seat when I reported that I had just called the police because my things were ransacked and most of it was gone. There is a reason that there are no cameras inside even after all the thefts. They refused to cooperate with the investigation and the detectives had to get subpoenas from a judge to make them supply things that they should have automatically provided if they had nothing to hide. The insurance is a joke. They force you to buy it when you rent the unit. The insurance denied the claim because they said there has to be evidence of forced entry and they cannot distinguish between CubeSmart employees breaking into the unit vs someone else. So CubeSmart employees made it so that the insurance company, Great American, could deny coverage of CubeSmart's liability. The matter is ongoing. I have been in touch with state legislators and other elected officials about these issues. There are tons of cases of this happening on Yelp, on BBB, and across many other platforms. News story developing. Please message me if you would like your story included. Otherwise this will continue to happen.
