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June 2023 by Ricky L.
Basin is a horrible example of customer service. My friend and I drove all the way here to get some Nic after calling and making sure they had a good selection. Selection was broad, prices were a little high. It is what it is. Literally walked out of the shop and on the first puff my friend noticed something was off. One of the seals was missing and it just didn't hit. A bad pod, we have all experienced it. It's probably why a lot of shops have you try them before you leave. We go back in immediately and informed him of the situation and he proceeds to argue with us how he cannot do an exchange on a product that is working when clearly it is not. Without testing or even hearing us out he just throws policy in our face. I would stay away, inflated prices and possibly counterfeit products, and rigid unmoving personal. I would stay clear from this place. There are far too many options and places that will treat you respectfully and actually appreciate your business.
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March 2023 by Maliya M.
Not very kind or welcoming won't be returning. I enjoy genuine kindness not the hurry up and pay kind of consumerism .
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February 2023 by Victoria A.
Horribly rude for no reason. Don't go there unless you want to feel like a bother. There's plenty of other shops that will appreciate your business
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September 2022 by D.A MALONE
Its cool. Nice smoke shop.
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August 2022 by MR CLEAN
Reasonable
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August 2021 by Shinobu L.
Awful customer service. The guy works there was very rude for no reason. I walked away without purchasing. I will never go back there again. Very unpleasant experience.
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July 2021 by GiT WreCKed (ⓣⓞⓟ.ⓝⓞⓣⓒⓗ)
friendly,helpful its a good little shop
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February 2021 by Melinda D.
Always helpful to answer questions. Wide variety to choose from. Prices are reasonable. You can buy your Lotto tickets. Different cigarette brands. Hope you survive the pandemic stress. Prayers for my fellow Yelpers.
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November 2019 by ken munoz
Got a nice new pipe i would say competitive prices
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November 2019 by Sean Conner
Smokes are expensive and they charge 75 cents to use your card.
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August 2019 by YOUNG LEE
Super bad customer service
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August 2019 by Punk Knup
The place was good & people there are helpful.
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July 2019 by Sean V.
So i went to buy a quartz banger and the thing broke right away when i used it. Literally after the first time it broke. I usually dont leave reviews, but go anywhere else. This place has so much fake china products its actually ridiculous. He wont even give me a replacement when i bought it less than 30 min ago.
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July 2019 by Royal A.
I come here weekly and the 2 gentleman that work there are always friendly and pleasant to speak too. This is the only place that sells my tobacco free wraps and they keep them in stock for me. Love this place :-)
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May 2019 by Jess A.
Had all my juul needs. Price was a little more then I'm used to paying but I got what was needed. Guy was pretty friendly too. If I'm in the area I'll be back
