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May 2023 by Dennis Sohn
Good service.
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November 2022 by lee kayla
(Translated by Google) That's really rude. This is where the courtesy is missing!(Original)정말 무례하군요. 이곳은 예의 실종!
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August 2021 by Joyce Kim
It is very unkind and very rude.
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June 2021 by Saumil Patel
People who works here they provide great service here.. I been coming here since 2019 all time great service
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January 2021 by Joyce Huh
It is very unkind and very rude.
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February 2019 by Kim T.
This is the first time I found out that this bank exists in Walnut. It's a very small bank located at the very end corner of a Korean business center at Brea Canyon Rd. The employees, all ladies, are very nice and friendly, greeting everyone who steps inside the bank (in Korean), and not forgetting to say "thank you" when their customers are leaving. We came here twice to open new accounts. Mrs. Kim was very helpful and detailed, though she did not talk much in English. Still, she, together with others, make us feel welcomed. It's a nice local bank, convenient with a Korean supermarket next door for some grocery shopping. It doesn't have many offers for investments, but its employees sure give their utmost care and service.
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September 2017 by Julie K.
Our second time and perhaps last time visiting this bank: our step father passed away unexpectedly and needed to close out his account. The little did we know our mom's name was not reflected in his account as either joint account holder or as the beneficiary. Since he was a social security recipient, we learned through this bank that the law required 40 days of holding account from the date of death but that mom can still collect at that time with the original copy of the Death Certificate & two photo IDs. We swung by today with the required items and the teller who helped us (Jenny?) Lee was purely compassionate and helpful. Although their computer system was partially down to complete the goal for the visit, Ms. Lee reassured sje will personally see to it that things will be mailed out in the morning. Her compassion and helpfulness will always be treasured. Thank you, Me. Lee!!
