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February 2024 by David Lanier
Kind of
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January 2024 by Elvin Chen
The fries are okay but the burgers are pretty good. The service is always annoyed and they mess up your order all the time. There is a young Asian boy who has a bad attitude. I rarely give out one star reviews but this place goes over the edge.Edit: they reviewed me but they copied and pasted that same customer review thing to a lot of the one stars.Vegetarian options: There are no vegetarian optionsDietary restrictions: If you ask for something changed they will get mad even if you have an allergy.Parking: There are a lot of parking spacesKid-friendliness: There are kid meals for kids.Wheelchair accessibility: There is one ramp for wheel accessibility.
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January 2024 by Jin Lee
The eggshells on the breakfast menu are chewed in my mouth.
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December 2023 by E. C.
Its above average on everything..
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December 2023 by Rmcast55
I honestly believe the staff put in great efforts for their customers here for the night shift. The food was decent, but my fries however seemed not warm but that's ok everything else was great.
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December 2023 by Michael Licursi
Keep in mind when arriving near closing time they may already be closed , they consistently close whenever they want to. Up to an hour early. Food is always wrong too
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December 2023 by Cindy Diane Lay
Great people! Large open space.
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December 2023 by Shark Doo
The dining room says they’re open til 10, showed up around 6pm and was rudely told they were closed inside and to go through the drive through. Luckily In n out was down the street and got better customer service and food.
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December 2023 by D Singh
Food looked like it was prepared in a rush - all sloppy. It’s took us literally 27 mins to get thru the drive thru for me and my family. Save your self some time and head out to McDonalds or Habit which is on the other side of Diamond Bar.
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December 2023 by Mickey L.
Like most fast food places this place is chronically understaffed. The staff however genuinely wanted to help and made the best of the hand they were given. Becareful with the online orders, per the staff here they receive the orders but the names do not link properly. Therefore you have to wait for someone to confirm your name and to get your order labeled to get it to you. It seems that this is a Jack In the Box problem and not a location problem, so be prepared to wait more for your online orders. Taste is pretty standard for Jack in the Box.Overall wouldn't recommend coming for fast food as there are so many other options.
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November 2023 by Phoenix Trails
I was with my Lyft driver so we made a pit stop to grab some food, I was patient but two patient my driver noticed how long it was taking, I felt bad cuz it literally took approximately 25 to 30 minutes to have our food served to us. I did not appreciate the behavior of the employees who actually stood at the register with a customer and their phones out at the register, I wanted was to get some food but I did see the cars going through and receiving their food it wasn't quite sure why the food was delayed for walking in for service. So it was a very bad experience therefore the food didn't even satisfy or help the system left me hungry
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November 2023 by Claudia G.
I ordered the Iced Vanilla coffee and it was horrible. It looked fine but tasted like water. Waste of money!
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October 2023 by naomi thompson
I love jacks but won’t come back to this specific place. I got 3 orders of tacos and only received 5. I didn’t notice until I got home, then come and eat my bacon Jr cheeseburger and it was hard on the ends. Not only that but the Mexican dude who is a little chubby didn’t give my card back right away, he waited to give it back after 5mins like I don’t know what he could of been doing? Taking photos. Just know you suck and need to work as a janitor. Also stop being stingy with sauce, I know you ain’t stingy with yourself.
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September 2023 by Rodney
Man I love JITB food! I've been eating JITB for 50 years, maybe longer! The new menu options are really good. I just can't eat there too often or I know I'll gain weight! Seriously good food.
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September 2023 by Daniel Lee
My brother and I came at 8pm to order inside but the doors were locked and the door/online says 10pm for inside so we went to go eat at the subway next door instead.