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March 2024 by Yeji
The short, dyed-haired Asian woman who handles cancellations at the counter is extremely rude. I didn't use the facility and went to cancel on the fee billing date, but she didn't cancel. In the first place, the policy of allowing someone other than yourself to sign up, but requiring you to cancel, is so ridiculous that it's laughable. Do you want to go that far and extort other people’s money? Sure enough, the reviews are also terrible. I will never sign here again and there I don't need for the extra month, so just re-train the staff on service. And stop steal and charge customer's money!!!!!!!!!!!!!!
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March 2024 by Mirian
very clean , big, nice selection of equipment and customer service is greay
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March 2024 by Michael Lin
Zumba classes are very good and attract many attendees
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January 2024 by L V
Ambience.Clean environmentPlenty of empty spotsJuice bar
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January 2024 by Jake Fyfe
Been working out here for 3 years. New night time management and janitorial started a couple weeks ago, and he closed steam room 30 minutes early. As of last week, an hour early (10 pm). Yesterday, he shut off steam room at 9:30 pm. I am low maintenance, but I simply want access to all the facilities during the late hours I can exercise.People were frustrated in the locker room, but janitorial does not speak English or cares at all. I will be encouraging everyone impacted in the evening block to provide reviews on Google, Yelp, and corporate until management fixes the issue.
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January 2024 by R Hill
Awesome gym! The general manager was excellent to deal with! 10/10 recommend.
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October 2023 by the sky one h
The management needs to step up on their job They do not care about anything happening in their facility, old people are blasting music and speaking out loud no management crew even care
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September 2023 by Masum Rahman
This Branch has reduced so much space and only has two de a full body workout stations which are occupied all the time. Over crowed and not enough space. Too many machines just taking space but not an ideal set up for free weight workout.
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September 2023 by Julio “Bigdawg” Moreno
Nice place, very clean, lot's of equipment, does get busy, but plenty of room, you might have to wait for specific weight training equipment you want to use, but it is a nice place to workout and mingle, play basketball, go swimming, front desk females are very attractive, and helpful, I will definitely be going back.
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September 2023 by Ramon Ramos
Clean. Friendly staff.Sometimes it's a bit crowded. But overall it's good. I recommend this gym.
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September 2023 by Reggie Mulitauaopele
Hire a new machine technician…unreliable and the cable machine by the window has been out of service for almost 2 months now. Cable attachments are locked so you can only use one... Water fountain filter by smith machine has been red status for 2 weeks as well.
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August 2023 by Big Country Time
So I’ve been a member here for years and have never seen it get to this point. The cables keep breaking on the cable machine, so the repair tech finally got fed up and locked the cables in place so you can’t switch the bars around. Now instead of me doing multiple exercises on one cable where I can switch out the bars, I need to wait and hope the cable machine that I need opens up. I don’t pay membership fees so the tech can be lazy and don’t pay to wait around for equipment that should be interchangeable by design
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August 2023 by Christopher García
Jacuzzi and and pool in bad conditions. (Water whit bad smell and looking dirty)., I went there for three weeks and the same dirty things…..
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July 2023 by Twilight Idol
A most unhygienic place. I get here at 5AM when it opens and the cleaner, a lone individual, does not begin her shift until later in the morning. It's illogical to have cleaners clean the place after it opens rather than when it closes--an indicator of bad management decision-making. There are many sweat stains on most of the machine weights, especially where the head makes contact, and dust clusters on the ground. The towelettes in the dispenser are often dried out, so one has to pull out many towelettes only to discard the first one because it is dried out. I now bring my own anti-bacterial wipes. Of the 3 gyms in the DB area (am a member to Crunch, Planet Fitness, and LA Fitness), the last is, quite honestly, quite disgusting. In a world where we have just overcome a pandemic, the uncleanliness of the place is really unfortunate and, in the final instance, probably conducive to disease transmission. I don't even bother using the restroom, preferring to get home to use mine instead.
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July 2023 by Will Dortignac
Canceling a membership is not that hard. Deliberately setting it up to make it as difficult as possible, requiring it to be done in person and only between the hours of 9:00 and 5:00 is shady.