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January 2023 by Sofya W.
The owners are super nice and show me all the best products. My skin has improved a lot since I started using history of hu and the recommended facemasks.
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November 2022 by Jane Ma
I live in San Diego, but come only here for my skincare and beauty needs. They always stock up on the best of the best in skincare, haircare, beauty, and more. The skincare line I buy here is extremely expensive, but honestly, it is worth every penny. My skin has never looked or felt better. Since I'm in my mid 40s now, I'm trying to take extra better care of my skin, and this is the place to do that. The owner is a sweet and amazing married couple who are so knowledgeable about everything skincare. They go to trainings and seminars monthly to stay on top of current skincare and beauty trends, and they share their knowledge with us. I absolutely adore them! They never just try to sell you the most expensive things or try to get you to buy more. They truly only recommend what they believe and know is best for your skin type. If you want to treat yourself to the absolute best skin and beauty, this is the place to come! They are generous, honest, and reliable. I wouldn't go anywhere else for my skin and beauty needs.
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September 2022 by Liliana M.
Really like this place, very helpful and sweet. Got everything I needed and was given additional samples and some masks, even gave my daughter a treat. Love shopping her for all good quality skincare products. Will continue to shop here
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July 2022 by Meliz A.
If I could give this place 0 stars I would. The owner of the store seemed reluctant to let us enter her store. We've made a purchase here before, and this time we just wanted to browse and see if they carried a specific mask brand and BB cream. But right before you enter the door, they owners make it seem as if they don't want your business. They actually have signs which say, " no eye shopping," in other words, no window shopping. When we entered, she looked at us and asked if we were looking for something specific. When my sister asked if we could just look around, the owner scanned head to toe, then looked at me and my mom. she then proceeded to check our temperature with her temp gun. She kept pointing it right between our eyes, particularly with my mom. It basically defeated the purpose of keeping everyone healthy and safe, since she was standing so close, in front of us. She made it so clear that she did not want us there, and that she didn't want our business. I'm surprised we didn't leave this place sooner. If she doesn't want people to look around, then maybe she should just open an online store. I've been to many small Korean cosmetics stores and have had great experience, both within California and even in Korea. We often walk out with bags full of skincare! But honestly, her rude attitude is such a sad reflection of small business owners in Diamond Bar, and quite frankly, a terrible representation of her culture as well.
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July 2022 by Nicky A.
The store lady is so rude. She has signs on her door that says "no eye shopping." Okay that's fine, although not really because how am I supposed to buy things from you if you won't let me look around? Also she was getting our temperature without saying a word to us. She kept gunning my mom without a word. Please don't do that. If you prefer for your shoppers not to look around, please put an additional sign that says, "by appointment only." Lastly, please do not look at us as if you don't want our business, or in disgust. Thank you.
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January 2022 by Steven S.
Absolutely rude service horrible don't come here. Why should it matter to them whether I want to take out an item that I changed my mind on before paying. Keep your pathetic self comments to yourself or see yourself losing customers. Lady was pushy but the old man was ansolutely rude.
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December 2021 by Sakura L.
Do not recommend this place was greeted by an older gentleman I'm guessing it's the owner very rudely and when he asked if I was here to buy anything specific I said "oh I'm just browsing to see what to get" to which he answered * if I'm just here to just look at the merchandise I can't come in" I was in shock and just turned around and left. Plus that wasn't the first time I was treated rudely I just kept coming back for their Korean make up but not anymore.
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July 2021 by Susan H.
NOTE: THIS REVIEW IS NOT FROM ONE BAD EXPERIENCE. I used to come here for YEARS for makeup, skincare products, etc. All of a sudden the customer service is TERRIBLE. I already knew the man wasn't fond of customers but realized the lady is the same. Long story short, if you don't want to buy or SEEM like you're not buying anything expensive, you will be ignored and might even get rewarded with an attitude. I understand the pandemic screwed them over but that doesn't mean it's ok to be an a******* Every other business had it rough too. This store is wonderful and have great products but they're pushing customers away with that attitude of theirs.
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July 2021 by Sarah M.
I enjoy shopping here. The service is good, the prices are fair, and the products are genuine. Don't listen to people that claim this place sells "fake" Etude cream because I checked and the product they sell is the real deal. I really like the store's layout although I feel a little cramped at times. They do push the HISTORY OF WHOO products which is annoying sometimes because it's pretty pricey stuff but they also let you sample the products if you are interested and they are very generous with the samples.
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July 2021 by Patricia
This is a chain store where I normally go to the LA location. I won't be going back to this one here ever again. The owners here (older couple) are unusually rude and nasty.
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June 2020 by Sabrina C.
Middle age couple run this business They look very kind at the beginning I live near by, was looking for store where i can by cosmetics regularly If you go this place you will totally ruin YOUR DAY!!!. Old fart has attitude problem He doesn't even know how to say to customers properly. I read all yelp review of this store and everybody has same feeling of this old fart I feel sooo disgrace never ever go again I usually don't write yelp review but want to share
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June 2020 by Precious C.
Rudest customer service. I walked in and said I'm going to look and see what I want, and the woman said "no eye shopping" and gestured for me to go out of the store. Turned around and left. They don't even deserve 1 star. Your loss, woman...and Aritaum's gain (inside H Mart). The nice lady over there helped me and I spent my money over there instead of this horrible store with a horrible owner.
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March 2020 by Erne Fachtmann
Great for Korean I've creams and frozen desserts.
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March 2020 by Diana E.
They have fake products!!!! I thought I hit the jackpot when I found this place as I was out of my usual eye cream and moisturizer. The store didn't have much variety but I was happy when I found what I had been looking for. Or so I thought. I opened the boxes and noticed that the packaging was different. I compared them to the ones I had and also noticed the consistency and fragrance were off too. When I looked more closely I saw that the font styles and logos were not the same. I was ripped off $50 for these two items. Please do not shop here.
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December 2019 by Yeb Y.
Extremely bad customer service. Absolutely rude. Don't buy from them! The man especially has no manners or respect for customers. They don't really have much knowledge about the products. They'll also talk bad about customers in Korean thinking customers can't understand.
