Quest Diagnostics offers COVID-19 antibody testing by appointment, along with routine blood and urine testing, pediatric services, and wellness programs. The location is in the Diamond Bar Professional Center. Appointments can be scheduled online, where tips for test preparation are available. Experiences vary. Many reviews describe a prompt, efficient, and quick process, with appointments allowing patients to be in and out within 10 to 15 minutes. The phlebotomists are frequently noted as professional, friendly, courteous, and good, handling patients with care. The appointment reminder system is effective and check-in is easy. However, the facility itself receives criticism for being small and depressing, with a small waiting room and no receptionist to assist, which can be difficult for some patients. There is also a noted issue with walk-in patients causing long waits, leading to suggestions for better management of the walk-in policy.
Making appointment online and submitting requested information is frustrating; had to resort doing it by phone. Otherwise, everything else went smoothly.
June 2024
Teresa came to my home to do my blood work and she was very profesional and nice
June 2024
The service was prompt and efficient, and the employee was courteous and professional. The location is conveniently situated, and the appointment reminder system is effective.
