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March 2024 by Rosana H.
As other reviewers have stated, don't bother trying to come here as a waitlist/standby patient (you will almost always not be seen.) I was waiting for over 2 hours with no luck. Those that come on time for their appointments are not seen for almost half an hour to an hour over their original appointment time, which is ridiculous (especially if someone needs to fast for their appointment). I do not recommend this site.
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February 2024 by Franchesca O.
HORRIBLE service from a phlebotomist, "Alexis," if that's even her real name. I've never experienced such bad patient care and can't believe this girl is employed here. She needs to work somewhere that doesn't require her to have any sort of customer service skills. I would leave 0 stars if I could.
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January 2024 by Raya JG
STAY FAR FAR AWAY FROM THIS PLACE!!!RUDE. IMPATIENT. MALICIOUS STAFF!!!Went here for bloodwork some time back. The male Filipino phlebotomist took his frustration out on my arm after I made a comment that he didn't seem like he insisted strongly enough for me to get my blood drawn on a call with his supervisor before him and the rest of the Quest staff went on lunch. He told me to come back to this office at around 4:30p when nobody else was around except for he and I; and then he was interrogating me about what I said while he applied the tourniquet, made me pump my fist 3 times and used a large Guage needle. He said "so you think I didn't insist enough huh?!" Then stuck the needle in with force while he said "hm!!!" My left arm was so bruised and in pain the next day.He was so malicious. I've never felt frightened while sitting on a phlebotomy chair. Literally assaulted and battered me.I never formally complained but here is my review of this God forsaken place. They will abuse you physically if you even raise an eyebrow or insist on getting service (mind you I was 5 months pregnant having Braxton Hicks contractions, while fasting all day when this happened).I hope he got fired...I should've sued when this happened! All I can do now is write this review.
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January 2024 by firas salamh
Very racist worker’s especially the ones in front desk , Made us wait so much longer than everyone else & we were early for our appt, made us fill out paper work twice also. Wouldn’t recommend this place to anyone
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January 2024 by Olga Banda
The worst service ? I arrived at 8:30 a.m. without an appointment, it was 11:20 and they didn't serve me even without seeing people in the waiting room, I won't return ?
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January 2024 by G M.
Cali is great! She made my morning. She actually made getting my blood drawn a good experience. Yes the place is small, and no there's no receptionist, but check in is easy and I was in and out within 10 minutes.
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November 2023 by N T
There only one person who is working.Everyone waiting is like more than an hour.Definitely a worse place I have I have ever been to.
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November 2023 by Nora Thein
There only one person who is working.Everyone waiting is like more than an hour.Definitely a worse place I have I have ever been to.
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November 2023 by P K.
This is one of my least favorite quest labs to go to. So depressing inside. Small waiting room with other customers coughing inside. Nobody at the front kiosk to help with any questions. I don't understand how they don't have a receptionist working to help folks especially the elderly check in. Depression vibe. Phlebotomist was good and quick. Oddly quiet in there.
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September 2023 by 5shs722
I love this place, i have always been a hard stick but Cari is the best, she always gets the draw first time with no problem and i feel nothing. Wait time is fast and staff is friendly. It is recommended to make an apointment other wise wait may be longer.
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September 2023 by Victoria Cloud
Worst place I've ever been. Didn't know I needed an appointment. Was waiting for over 2 hours. So many walk-ins left because it was absolutely ridiculous. And they told another walk-in that they close at 12pm, so they may not even be able to get to us. Waiting all this time and may not be able to even be seen?Also I had to fast for this blood workI haven't have food or water for 16 hours. I was feeling sick from no food or water. I told the employee that, but was told I won't be seen until all the appointments have been seen...
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August 2023 by David L.
Poor service, no one at the front to check in with or ask questions to, just a small digital kiosk. very small waiting area. Must have an appointment to be seen. You can check in as a standby/walk-in but you won't be seen. You will wait for hours for nothing, even with an appointment you will be seen at least an hour after your appointment time. Can't make appoinments on site, must be done over the phone or internet. Waited more than two hours with an appoinment only to be told they didn't have my lab order and could 't help me (they claimed to be having fax issues). Be prepared for disappointment.
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May 2023 by Samuel Mikhail
The worst Quest lab location has extremely rude staff and they are very slow and unprofessional staff.
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February 2023 by Navratn Arora
This particular location is in the business of canceling applications at the very last minute. It has happened 2 times. Avoid this location if you can.
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February 2023 by Tiff W.
First time I went as a walk in. Staff advised you may wait, but we may not get to you. Second time I made an appointment and they advised the wait was over an hour for appointments. This place is HORRIBLE!
