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September 2022 by Cali K.
Always friendly and prompt response from this office. Archie is very professional and knowledgeable. Five stars.
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April 2022 by susie l.
Initially Archie was very good. Last three years, he would wait till the tax deadline to do my taxes. Very unnerving. Then to find out he did the taxes, but didn't file it. I called and couldn't speak to him. His secretary said the would take care of it. Two months later received another letter from IRS stating taxes were not filed. Again, can't speak to him. Had to go to another account to get it done.
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March 2022 by zuzu m.
My siblings and I have been a customer for several years. Over the past two years, they have gotten so incredibly bad. They miss appointments, don't return calls, miss deadlines. It has been a nightmare. And they are not cheap either. It is unfortunate. For next year I am finding someone else. For this year, I will be hoping for a miracle that my calls/emails will finally be returned and my taxes filed on time.
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February 2022 by Jamie L.
I am a very loyal client. I have used Trois CPA for over 5 years now. The first 2 years, I was extremely pleased. Archie was on top of everything. The passed 3 years IN A ROW have been terrible experiences. I will not be using their services at all anymore. It took months to complete simple tax returns. Standard W2 returns. This passed year, it took 5 months just to get my husband's old 2019 returns filed. My husband begged me never to use Trois CPA again. This year, I ended up filling my own taxes using TurboTax for much less and I filed it immediately - not months later. As a loyal customer, I recommended Archie to my family as well. My cousin just learned that his 2019 return was NEVER filed although he paid them for services. One friend just complained that he's very disappointed in their slow services as well. Moving forward, we are all looking for new CPAs.
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December 2021 by Ali Mousavi
My family and I have been using this CPA for years(7+). Even-though I have moved far away, I still use him as my CPA. Archie, is super friendly, very knowledgable, always tries to help and find the best accounting solutions for your need. Highly recommend him.
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March 2021 by Connie Chong
Tracey has been my CPA for 7 years! And she is amazing ! Simplifies the process and really cares about her accuracy!
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June 2020 by Julie H.
They were good last 2 years that I've worked with them but this year I've been disappointed in their service. I've paid them on in early April before the deadline and then after a month later I found out that they did not even submitted my tax return to the government and now in June I am still waiting for my refund check. The reason they gave me was that Archie did not look over the tax return yet. It's unprofessional for their miscommunication and on top of that I am still waiting for my stimulus check. I could of received it earlier if they had filed my 2019 tax return in early April.
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July 2019 by Jon Quon
DO NOT USE THIS CPA. HE DOES NOT KNOW WHAT HE IS TALKING ABOUT, WHY? HE BARELY UNDERSTAND ENGLISH. HE IS NEVER HERE IN UNITED STATES. HE LIVES IN TAWAIN AS ITS CHEAPER AND COMES BACK HERE ONLY DURING TAX TIME.
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July 2019 by Veronica C.
Been doing my taxes with them for 5+ years. Always professional and explains everything very thorough. Helped my husband with his business start up as well and how to file and make it an LLC also to transfer and change business names. FAST, Reliable and great customer service. I always recommend friends and family if they are looking. I've moved around and no matter where i move i still come out to diamond bar to get them done.
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June 2019 by Jon Q.
do not use this cpa. he does not know what he is talking about, why? he barely understand english. he is never here in united states. he lives in tawain as its cheaper and comes back here only during tax time. his employees are just as bad, they don't even know how to use excel and i had to sit there with them to figure out the sales tax as they wanted to do it manually on 20k+orders! and get this archie the owner acts like he knows what hes doing. he does not! he will give you wrong information, and then you will realize that he didn't even understand the question you asked. if you ask again he will not understand and give you weird look and same answer. i talked to 2 different cpa right after i figured out he does not know what he is doing. they told me he is wrong! and to move from this cpa. this guy will treat you like your beneath him!
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April 2019 by Laura T.
Thank you Tracy for helping with my taxes this year, I highly recommend Tracy to anyone who is generally very clueless of what's going on. She was very thorough with explaining about what's going on. She had me bring in my previous year's taxes so she can show me the differences and we can compare. Appointment: must Parking: shared in a lot Price: reasonable Returning: yes, I will be back next year
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March 2018 by W K.
Archie is very professional and knowledgeable. The staffs were friendly. Archie prepared my personal tax return. The process is very smooth and informative. He correct self prepared tax return with no cost. I would recommend him to my friends.
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March 2018 by Chris C.
I'm glad I found Trois CPA , I've been coming here for a few years already and Tracy is top notch . Very informative and patient when explaining things and also very fun to talk to .
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August 2017 by Lauren O.
Wow! Just got my refund back. Troi tended to all my needs and questions and everything done in a timely manner. It much faster than I expected. I'll never use turbo tax again.
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August 2017 by Alaba A.
Beware! Do not go to this guy! We went to him a couple of years back for our 2015 income tax. A year later, i got a letter saying IRS and state did not get our file and our payment. Trois cpa gave us copies that they did file. How it happened? i do not know! They are very disorganized! To make matters worse, they did not even apologize for their mistake !
