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January 2024 by PMK
Pharmacy department- CINDYI called around 9am (when they just opened) to confirm if they have my medication as it was a new script. They said yes and it'll be ready in one hour. I came in at 4:30pm to pickup. The pharmacist Cindy, said they can't give my prescription because that's not the normal way of dosing that medication and couldn't get a hold of my doctor. I asked her “Why wouldn't you call me as the customer so I can pick up my prescription that day because it was urgent?” She said “ I will, next time”. It’s too late for next time because I need the medication today. Doctors office was already closed but thankfully my doctor called back because we called his emergency line and gave the okay. Stating “yes that dosage is correct”Cindy, you're just a pharmacist. If the medical doctors prescription is present and accurate you don't need to verify again because it doesn't look "correct" to you. You’re not looking out for your customer because it is a disservice of me not picking up my meds on a timely manner. Call your customer next time. Terrible communication!Go somewhere else. Not professional at all.
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January 2024 by P K.
Pharmacy department- CINDY I called around 9am (when they just opened) to confirm if they have my medication as it was a new script. They said yes and it'll be ready in one hour. I came in at 4:30pm to pickup. The pharmacist Cindy, said they can't give my prescription because that's not the normal way of dosing that medication and couldn't get a hold of my doctor. I asked her "Why wouldn't you call me as the customer so I can pick up my prescription that day because it was urgent?" She said " I will, next time". It's too late for next time because I need the medication today. Doctors office was already closed but thankfully my doctor called back because we called his emergency line and gave the okay. Stating "yes that dosage is correct" Cindy, you're just a pharmacist. If the medical doctors prescription is present and accurate you don't need to verify again because it doesn't look "correct" to you. You're not looking out for your customer because it is a disservice of me not picking up my meds on a timely manner. Call your customer next time. Terrible communication! Go somewhere else. Not professional at all.
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July 2023 by zaki azy
excellent service , never stay on line.
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June 2023 by Isabelle H.
I've been to so many pharmacies before, but I've never met such a polite and well-mannered pharmacist in my life such as Kathy. She's always helping customers, always has a smile on her face. One of the kindest and smartest pharmacists I've ever met. Please go to her if you need help, she'll help you right away! Thank you for all you've done for us! I'd give 10 stars if possible. :)
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December 2022 by Amanda R.
This pharmacy is a really great pharmacy. Annie and her co workers are all awesome people. They try there best to help make sure your needs are met. There fast pace, great customer service, and give great medication consultation. I wanted to say thank you to our frontline workers !!
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June 2021 by Daniel Hussain
This pharmacy rocks. They are very proficient, friendly and courteous.
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February 2020 by Debbie Laule
This pharmacy has extremely rude workers!!! I would give this location a -10 rating if I could..do not patronize.
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September 2019 by Jeff D.
Great pharmacy service. And Annie is awesome. Scary awesome how good her memory is and she truly cares.
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September 2019 by Sarah M.
Basic grocery store, but never enough staff. Currently standing in line for 10 minutes while they refuse to open another register. Going to quit going here altogether in favor of other grocery stores because it is always like this.
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September 2019 by Wayne N
Great service! Smaller pharmacy but usually little to no waiting.
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June 2019 by Alex W.
I was there last Friday 6-7-19 around 7pm. The lady working in self check was rude. I purchased something including two bottles of wines. She came and look extremely unhappy since it doesn't allow purchase alcohol via self check out. She told me it is written on the sign which is cover by other promotion items on the counter. Never again shopping at Walmart nolife market.
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March 2019 by Maureen H.
This place seemed to have everything that was on my grocery list. Checking out seemed to take longer than I expected. I'm not sure if it was the night I was thee or a regular thing, but the cashier bags the groceries as they ring you up. The person ringing me up didn't like that I was trying to bag them for her either. It served its purpose for me at the time. Nothing spectacular to share.
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February 2019 by Crystal Steinhardt
I recently moved from another state to Diamond Bar, so of course I'm transferring a several scripts, one of which had super strict laws around transferring/dispensing. They instantly reached out to my doctor and made it super easy! The acting pharmacist here is a total sweetheart and I would say 10/10 overall!
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February 2019 by Lisa S.
I like live here i mean I'm a regular. LoL everyone has great customer service. Everyone is very helpful quick & fast @ the checkouts. Love love this place my home away from home. The pharmacy is also quick & easy everyone there is also great people with great customer service skills I can always count on them for help.
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January 2019 by Mark H.
the head pharmacist is very rude Asian lady I had a prescription and everytime I come here to fill it she lies and says we don't have it in stock and when I told her then why can I see them on the shelve she made up another lie ..it seems like they just wanna dispense medicine to certain people of there liking I will report corporate on her ..who is she to deny my medicine ...she even gave my doctor a hard time I really hope they change the management because almost all my friends and family stopped going because of this rude pharmacist she keep you waiting for 20min on purpose just to tell you we don't have this medicine in stock when it is a simple cough syrup or anti-biotic...when my Asian neighbor went he had not trouble filling ..its 2019 this racial and bias preference Is not healthy for the patients or the pharmacy