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March 2024 by Fluffy Muffy (The Muff)
Have heard the older ladies gossiping about customers on multiple occasions. Extremely unprofessional of them. The guys seem ok for the most part and are just there to do their job and leave while the gals treat it like a high school cafeteria where it's gossip hour for them. It's very uncomfortable as a customer who is just there to do a return. Also witnessed non English speaking customers be talked down upon as if they are stupid. Come on guys that is so mean! Do better UPS Dixon! The UPS Store in Vacaville by Target/Safeway is much better. The play calming music, have multiple self service amazon return machines, and are always extremely friendly and efficient! I have never spent longer than 10 minutes there! Take some notes Dixon...
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March 2024 by Kari Barnhart
They were very helpful and kind
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March 2024 by Andrew Loffgren
Polite, clean store, knowledgeable, and easy to work with
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March 2024 by Traciie Espinosa
It took me 7 seconds to return a package. Great job. Very nice woman at the front counter. Thank you.
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March 2024 by Jim Brown
Always whating to help and vary friendly to there customer s
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March 2024 by Marylou
The staff at dixon ups are great ..friendly and helpful
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March 2024 by Jessica Lopez
The ladies 2 main ones that have been there for a while now, are always super sweet and make me feel like family. Always helping, making sure all questions answered even when super busy.always smiling, the best gals ever! (And they were training and yet still managed to be so amazing)
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March 2024 by Gurpreet Singh
unprofessional staff
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November 2023 by Lydia B.L. Washington
As a customer service person, I have to say..every time I've had nothing but courtesy. From patience too no end. Ty
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September 2023 by D Adams
Shows up as a Fed Ex Drop off location. They do not accept Fed Ex packages. They need to change this.
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September 2023 by Tim Robards
Have used many times, always friendly and quick service.
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June 2023 by twane twane
Package got lost, big dude told me it couldn’t be tracked apparently, never arrived to the destination. Gave sketchy vibes, pretty sure he stole it. wouldn’t go here
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May 2023 by Anthony Castro
Package got lost, big dude told me it couldn’t be tracked apparently, never arrived to the destination. Gave sketchy vibes, pretty sure he stole it. wouldn’t go here
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April 2023 by Em
To offset the people who cant speak English and gave a bad review.
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March 2023 by Lynda V.
I was having the worst day!!! I had to print out something important and my printer wasn't working. I was able to print to the ups store email. My email wouldn't send,I finally got it to send . I went to pay and couldn't find my debit card. Corey and Samantha were so patient with me and so very kind. I would just like to say thank you to them for EXCELLENT customer service!!!! Thank you ladies you are the BEST!!!!! THEY DESERVE A BIG RAISE!!!!!!!
