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February 2024 by Amber and Dave Sparks
Steve provided great service, and very personable! Appreciated the personal care to make sure it was exactly what we wanted.
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January 2024 by Arlene Jones
Went into this store for help with my phone. I didn't even have Verizon service. The representative Steve helped me fix my issue. I was to happy with the help I made the decision to switch to Verizon and got a new phone. Very happy.
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January 2024 by Tennille Hansen
I had great experience at the Dixon Verizon store. Steve was professional and helpful. The process of getting a new phone and transferring all of my data from my old iPhone was quick and simple. I will definitely be using this store for future purchases.
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January 2024 by Brennon Smith
Steve was great, he was very patient working to get us taken care of during our visit to the store. We took about 4hrs out of his day but he kept at it working with us and never complained nor turned us away. We are very appreciative to see that there is still customer service out there today!
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January 2024 by Marcus “NapaValleyGolfer” s
Jesse has helped my wife and I for the past 3 phone upgrades. Each time it has been quick and seamless. He always gets us set up with everything so we don’t have to do anything else on our own. His service has made us repeat customers and we recommend him to our friends and family.
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January 2024 by Leah T Mcwatters
Jesse sumal was our customer Service representative at the Dixon location. He was very professional. He helped us set up our tablet phone, and I watch, and we were there for a few hours, dealing with their headquarters, who couldn’t figure out how to get anything accomplished. Jesse tried his hardest and did a fantastic job and held his school, taking care of our needs and assisting us. I would travel 40 out miles out of my way to deal with him again. He was that good. They are very lucky to have such a great employee that knows how to take care of customers needs and provide a great experience overall. Thank you for all your help. We truly appreciate it and thank you so much for working with us even though we were there for him 10 to 230 dealing with the people, that couldn’t help us out but you did
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November 2023 by Gwendolyn Flemmings
My experience with the Verizon store in Dixon: with Monica Cook was extremely professional, patient, listened to what I had to say and walked me through all my concerns. Will always come to this Verizon to see Monica Cook.
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November 2023 by Harjinder Badhan
Anio has amazing customer service. He has done a phenomenal job with assisting me.
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September 2023 by Joe Murray
I just moved to Dixon. I needed to update my plan and went to this store. I was assisted by Steve. He updated my plan and he got my wife and I great deals on new phones. Excellent service and no wait. Will return!
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September 2023 by Ki Welch
Fabulous experience! Steve was professional, competent & friendly! He explained everything I needed to know, not pushy but educational! Bravo!!
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August 2023 by Melodie Raese
Steve provided great service. Broke my phone and needed a replacement quickly. Got a great deal and everything resolved quickly!
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August 2023 by Dustin Walker
We went in to the store to set our daughter up on her first phone. We added her to my plan and ended up switching my son and wife as well. Anieo was so patience and personable. Our transaction was complex and we had some things to iron out with discounts, etc. He was great! Loved his personality and willingness to help. He even followed up with us to help us button everything up! He's a keeper!
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June 2023 by Maninder Rooprai
Josh M really help me out and got me a deal with Verizon home internet! Super amazing service! Bro also helped where to find a PS5!!
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June 2023 by Ghost Toast
Jesse S. was a huge help to me, they spent a bunch of time helping me out and making sure that everything was taken care of quickly. I really appreciate the help they gave me and all that they did. Very great sales rep
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June 2023 by juan aguilar
I worked with Steve the verizon store manager he was awesome and helped me with all my issues I greatly recommend coming in at this location for great service.