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March 2024 by Saied A.
Staff here are very friendly and helpful. They are eager to help you find a solution to any car problem you are experiencing or part you need.
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March 2024 by Thomas W.
I went in to get a lightbulb for my left front headlight. A young man named Alexis help me and found the bulb and actually installed it for me in the parking lot. That was a big surprise!
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January 2024 by Linda Rojas
I love this AutoZone they are so helpful I can't say enough. Scott and Oliver were so helpful, kind, patient, most importantly the demeanor they possessed in helping was exceptional. I'm of age/ an older woman, I appreciate the kindness and help they provided without hesitation. I had light bulbs that needed to be changed and again I'm older and not too good with doing this or that to cars, I asked if they could help me and again without hesitation, they even tagged teamed because it became lunch time for the first one, the second one was sent out by the manager which was so nice to do that, so he could continue what the first one was doing. They are so amazing! I even learned a few things from them myself. Thank you, AutoZone team, but especially Oliver and Scott. Forever grateful Linda :)
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January 2024 by Alex Rodriguez
Antonio santiago is the best store manager ever!!!!
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January 2024 by Humberto Robles
Antonio is a great help, I called in for a key fob. AutoZone doesn't do them, but he referred me to find the best price. Thanks again Antonio
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December 2023 by Betty M.
I was tooken care of by a nice young man. Thank you Sunday there was a lady and a man and the young lady kept talking to the young man but despite all the attention she asking for. He was still attentive with me. Great customer service.Betty Martinez
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October 2023 by Raul Laureano
Exelent people
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October 2023 by Rose H.
My driver's side headlamp was shorted out so I went to pick up the part at AZ. David Vera was friendly, sociable, and knowledgeable about the installation. He offered to install it at no charge which saved me time and money. David you represent the Autozone brand well!!!
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October 2023 by Nagely Agnone
David was extremely knowledgeable and helpful. I was having issues with battery and he tested it, made sure I received what I needed, installed it for me and made sure I was able to drive off happy. Thank you for your help!
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September 2023 by Laurie Dieckmeyer
The employees were so helpful at this location! I came in with my remote keys to my car and asked if they could put new batteries in for me. Antonio started the process and then one of his co-workers also assisted with the second key! They were so nice and the whole process took about 10 minutes if that! Thank you! ??Such great Customer Service! That is hard to find these days!
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September 2023 by Jenny Quan
Mr. De Soto was the best rep. His service was great. He helped with battery issue. I was there in and out. Definitely recommend others to come to this location for battery or other issues. Thank you.
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August 2023 by Lauren Fletcher
I rarely come to the Downey Autozone but when I do they are so incredibly helpful - especially Elias! He was patient and walked me through the steps of a service!
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August 2023 by Rachel G.
5 stars for Antonio! After visiting 2 other auto zones that declined to test my alternator, finally came here and was helped by Antonio. He went above and beyond to test my battery and advised me on what steps to follow next. Thank you Antonio for your help, especially stepping out in the heat to run tests! Will be returning to this location for future purchases :)
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July 2023 by Dylan V.
I came in to buy a battery because they advertise free replacement with the purchase of a battery on the website. I was in a rush because I found out my battery was dead as I was preparing to leave for work. I wish I would've caught his name, but the dude with the goatee that was working at 10am on July 24, 2023 really did me a huge favor. At first I was told they may not be able to replace my battery but he took a look and offered to do it for me. Had the new battery installed in about 10 minutes and I was able to get to work. I'm sure it's in the job description, but huge thanks to the guy that helped me because he was cool and got the job done quickly.
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July 2023 by bonita errma
VERY HELPFUL STAFF!? I AM VERY HAPPY TO HAVE HAD STOPPED AT THIS AUTOZONE EVERY EMPLOYEE HERE IS VERY VERY HELPFUL ACTUALLY TOOK THERE TIME TO CHECK MY BATTERY AND CHECK MY ALTERNATOR WAS BAD NOT MY BATTERY..LOVE THIS PLACE ,WILL COME TO THIS AUTOZONE AGAIN.
