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January 2024 by Rosalie Rodriguez
Went in around 145pm no person except one person ahead of me Great Welcome even from Security
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January 2024 by Drawing battles
This is actually the better branch! Want rude and dismissive? Try the branch in Norwalk Square! Boy! They share feel entitled there...I the board of directors for corporate or the owners of BofA live there.. They sure act like it...
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January 2024 by George Papadatos
This is by far, the worst branch from a customer service perspective I have ever had the displeasure of experiencing. I have multiple business accounts tied up w/ Bank of America and although I’ve kept quite up until now, I refuse to do so. I will decouple all my business accounts and move on to another bank who can at least treat me like they care. Looking at the multiple 1 star reviews also validates that Bank of America does not care.
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January 2024 by Esther Rosas
ATM's do not even work. DO NOT USE ATM's. They should do a better job maintaining them. I asked my employer to pay me cash because I didn't want to wait for my check to clear since I had bills to pay. When I deposited my money into the ATM, it started mis functioning and ate it all. It did not give me credit in my account and froze. I called BofA immediately and they assured me I would get a credit in 2 days while they investigated. I called two days after because there was no credit and now they're saying it will take 10 days for the credit to show. Meanwhile bank of america has my entire paycheck interest free and I have no money in my account. I'm supposed to pay for bills, rent and food. THEY DO NOT CARE! I am so upset at how this is being handled, at how poorly these machines are maintained, at how poorly I've been treated. all of this was through no fault of my own. I've been a loyal customer for over 8 years but this is absolutely unacceptable. I will be canceling all of my accounts and making sure everyone know how Bank of America is.
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January 2024 by Info Kinsling
ATM's do not even work. DO NOT USE ATM's. They should do a better job maintaining them. I asked my employer to pay me cash because I didn't want to wait for my check to clear since I had bills to pay. When I deposited my money into the ATM, it started mis functioning and ate it all. It did not give me credit in my account and froze. I called BofA immediately and they assured me I would get a credit in 2 days while they investigated. I called two days after because there was no credit and now they're saying it will take 10 days for the credit to show. Meanwhile bank of america has my entire paycheck interest free and I have no money in my account. I'm supposed to pay for bills, rent and food. THEY DO NOT CARE! I am so upset at how this is being handled, at how poorly these machines are maintained, at how poorly I've been treated. all of this was through no fault of my own. I've been a loyal customer for over 8 years but this is absolutely unacceptable. I will be canceling all of my accounts and making sure everyone know how Bank of America is.
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December 2023 by Valsin Francois
I just left the branch 10 minutes ago, today is 12_13_ 2023.I was trying to exchange Euro bill, that I waited in line for 20 minutes to do with other things. This was my third time coming to exchange the Euro. Last time they told me come back before 1pm. Them person who handles the exchange said she was busy and for me to come back later after 1pm. Iam a customer and would like to be treated like I'm valued, It would have taking her 2 minutes to deposit it in my account, instead she wanted me to come back. I'm sadly unhappy with the service here. What a shame.
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October 2023 by Jami Mare
Please becareful about this bank employees! On Wednesday I went to bank to take some money from my account it seems their cashier saw my password and yesterday obe thousand dollars stolen from my account! Maybe some bank of America employees have hands in fraud and steal money from peoplw account! Its really hurts they said it takes 3 months for investigation and I dont know if they reimbursed me or not? Do not trust to this bank. Be careful if you want to have business with BOA
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September 2023 by Paula Piazza
Rude employees, sketchy ATMs with skimmers which bank takes no responsibility for.
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July 2023 by roman h
Don’t bother coming here, unprofessional staff & they can’t even pick up the phone
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July 2023 by skynet network
Bad customer service. The lady shouldn't be working there . Short lady . . We when there to open a business account. Because I had open a business account there before and it was fast she came to us trying lie to us that takes a hr. When last time I When it was fast and didn't need a appointment.And she over didn't want take my mom business.. No I don't appreciate her customer service she should get fire .
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July 2023 by Leeza Fuentes
This one it’s way better . A representative did take her time to walk up to me to see how she could help , l did get here past 4:30 so l had to make an appointment for a wire . But l appreciate the fact they seen me waiting and ask how cant they help . Thanks you
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May 2023 by Charmee J
This bank is fast, great and friendly customer service.
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December 2022 by ELI SALAZAR
Long line, very bad customer service, long wait, rude employee
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November 2022 by Igor P
I wanted to put money into my wife's account! idiots did not accept! I'm from Massachusetts, what's up now?? send by mail))))
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November 2022 by Janet Parmelly
Worked with rude women. Considering if I should close my new account. Called B of A in bellflower where I just opened an account and the bank is completely closed!!! Not good service! I’ll probably go back to chase.
