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March 2024 by Heriberto Jaramillo
Horrible customer service! And they run the price up on you and your insurance by adding unnecessary services. They wanted to charge me $400+ out of pocket per quad for a cleaning after speaking to my insurance out of pocket expense was $60 per section. They tried the same with my root canal and when I asked for a break down Michelle was rude, and seemed bothered by the fact I wasn’t going to let them rip me off, Avoid this office at all costs.
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February 2024 by MRS. VELASCO
First time here bright now dental downey… staff here are so nice and approachable.thank you Michelle (front desk) and my hygienist it was Great experience.
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January 2024 by Ossiris Pineda
Great service
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December 2023 by Hamilton Dunn
The dentist, assistants and front office, are very professional and always willing to provide the best service
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November 2023 by nstef N
I got a root canal done here and the dentist didn’t seal it well, now I have to get it re done, and pay out of pocket.. so unfair! I called them and they said that dentist is no longer there so pretty much told me to figure it out on my own.. Not only do I have to go thru that painful process again but I have to spend on it again.. go somewhere else.
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November 2023 by Marco Saquic
I am so disappointed, I lost a work day for my dentist appointment, I showed up on time, and when they were ready to start, they just mention the were running out from a parts to complete my treatment, they only did a partial of the treatment, now I have to loose another day of work, which it hurts my economy, They should be call me ahead of time and we should reschedule my appointment and wait until they have all the supply to complete my treatment.
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October 2023 by Selena Avila
I went back in June to get my teeth measured for new retainers and never received a call from the staff to let me know they were ready. I was a bit frustrated as they did continuously bill me the outstanding balance that was owed yet no one contacted me to inform me that my retainers were ready. I had to call three months later to follow up regarding my own retainers. I’ve been coming here for almost five yrs now and there service has now gone to trash.
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August 2023 by mandomania78
Friendly staff! Michelle and Vanessa are super nice and excellent at what they do. Left me feeling calm and cared for.
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June 2023 by Justin
Had a great experience at Bright Now Dental Downey! From the front staff to the back everyone was very Professional and caring. Dr. Rahnama was gentle, caring, and knowledgable. Would highly recommend this office to anyone that is looking for a great dental office all around!
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June 2023 by Francesco L.
Went here to get more X-rays for smile direct club and the woman was nice and informative. So, I'm not sure if this rating should count or be a 5. I was in and out.
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May 2023 by Dee Calderon
Bright Now in Downey have the best Dental Hygienists! They're thorough in their cleanings, friendly and it's always a pleasant experience for my checkups.
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March 2023 by Ramsey Grier
Its been a constant headache with BriteNow Dental. Everything from not having the supplies to work on my mouth and dont tell me til Ive taken timeoff from work to the oral surgeon who keeps cancelling. I will never recommend this Dental group to anyone not even my enemy!
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March 2023 by Lulu V.
Staff is friendly but the doctors here are shady. They wanted to extract my tooth because they said it was cracked under my crown. I was having lots of swelling around it but zero pain so it didn't make sense that it was cracked. I went elsewhere for second opinion and sure enough it wasn't cracked. I just needed the crown changed because food was getting stuck inside it. After 10+ years with them I have had 4 root canals. Now I wonder if it was all necessary. Never coming back here again.
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February 2023 by Cassie Bee
This place is the absolute worst. Professionalism lacks a great deal here. If you require an authorization, they will lie and say that they have no updates until someone decides they want to enter "notes" in their system declaring attempts were made to contact you with an update months ago. I made several calls asking for an update on the auth and was told that no update was available every time I called.The lack of accountability here is disheartening. I am truly disappointed in this place of business. Do yourself a favor and Go anywhere else, but here.
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February 2023 by Miles Robinson
Scheduled a appointment for tooth pain sent me home in pain with antibiotics I told them I was going out of town for work the next week so he said we will schedule you Monday they said they would call me with the price once my insurance cleared did not receive a call I call on Monday and they have no openings so I’ve been on antibiotics for the tooth extraction and now they can’t get me In. So now what I have to wait till I come back from my work trip and be put back on antibiotics to get the tooth extracted obviously not a place that is willing to work with you not the place for you
