November 2023 by Corey S.
I see that this location has gotten a lot of bad reviews but I have not had any issues at this location. The only bad part about this location is that there is no layaway option here. Customer service is ok. Selection can improve. Lines are not always long. The shopping center has plenty of parking. If Cerritos, Compton or Pico Rivera are too far I would consider this location as a recommendation. FYI Burlington is one of my favorite places to shop!!
November 2023 by Johnny Castro
Holidays coming up shoppers be aware especially men that accompany wife and kids. As you know shopping with family takes forever sometimes if in between that time you have to use the bathroom while shopping at Burlington, they have a new policy The bathrooms are for employees only . Not open to the public. Even if you're a patron keeping them in business. Men just be aware holidays are coming and we all know those long winter days.
November 2023 by Latiana Darden
I shop here often and most recently went and was DENIED access to the bathroom with my 7 year old. I'm not even sure if that's legal to have a retail store of that size with NO PUBLIC BATHROOM. Just shopper beware! That was my last time at that store.
November 2023 by Joey “Peeh Cho” Keobunta
Only one cashier working it is 9:17 PM. There is line full of customers. They need to hire more people here. Please help. Thank you
October 2023 by Antonio Neves
The store is good. Looks new and organized.
September 2023 by gabriel knights
I get there's alot of theft this days. But nobody takes merchandise to the restroom them walk out.. they just walk out... I had to use the restroom, I ask a worker if I could use the restroom? She laughed at me as she is walking into the restroom....
August 2023 by Giselle Jimenez
Manager Mayra has the nastiest attitude!! No sympathy when it comes to customer service!! Along with The cashier April!! I kindly asked for discount for damage item!! Refused to so!! I guess they ain’t trying to sell!! Ridiculous!!
August 2023 by megan Zepeda
[Late review] So, on 4th of July 2023 weekend. I went to the Downey Burlington location. Honestly what a mistake. I originally intended to go to the Cerritos Burlington location. But decided to go to Downey. I had my dog in the a leash and i put my dog in the cart for a minute to fix her leash. I see this lady i guess a manager pass by me and turns to tell me "You need to remove your dog from the shopping cart." (In a condescending tone) I just responded "OK, no problem." I had my shopping cart full of products because i was remodeling my bathroom. i decided to leave and when instead to Cerritos Burlington like i originally intended. I had no issues at that location.Update: My mother and sister when on 8/14/2023 to Downey Burlington to buy clothes for a birthday event and they wanted to try the clothes on before purchasing. The fitting rooms was close and they ask a girl worker if they can try on the clothes in restroom since the fitting room were close. She responded "NO" I told my family never go to the Downey location. Just save your safe the trouble and just go the the Cerritos Location.
August 2023 by Joseph Menjivar
Tall dude working as cashier Chris I believe is his name needs to get promoted respectful and helpful on top of that the way he folds clothes into a bag is just simply amazing
August 2023 by Geneva Tona
Only 2 cashiers here wow and this was after 7pm. The longest line and the no AC so it was extremely hot.Not only that faced some racist customers in line. Was shocked in the neighborhood but goes to show you. Then they resorted to speaking in Spanish but good thing for me a can understand most. And lady couldn’t even control her kids bumping into everyone in the check out line.Will not be coming back to this location!!!
June 2023 by Ariadna V.
I purchased a gift card at burlington cerritos of a certain quantity and then the lady told me i have 30 days to return, i changed my mind and i wanted to add more money to the card, i went to Burlington in downey, and the supervisor letsia told me i couldn't not even get my money back with my recipt and that i had to go back to cerritos if i want to do some changes on the card, then i called the manager of cerritos and she told me they should be able to let you, i went back to the store and i had to tell the manager myself how to do it and eventually the manager letsia added money to the card but gave me attitude
June 2023 by Lisa Cobian
We were rushed to make our purchase due to them closing early at 11:35 pm. when I asked the cashier Alicia why they were closing early she rudely responded “uhh I don’t know” and placed my receipt on the counter after I had my hand held out. She was very unfriendly. On my way out I asked a different worker why they were closing early and he had said because they were “short staffed”. I don’t see how they were short staffed when there were at least 5-7 people working. Honestly it seems like they just wanted to close. Very disappointed. I Will definitely not be returning to this location.
June 2023 by akosimariecel
Big store with two cashiers = Long freaking line ?
June 2023 by Gabby Vallarta
THIS STORE IS THE TOUGH, I ALREADY HAD MY CART FULL OF CLOTHES AND THINGS, AND I WANT TO GO TO THE BATHROOM AND I CAN'T GET IN BECAUSE IT'S CLOSED TO THE PUBLIC...THE MANAGER'S RESPONSE WAS..."THEN GO TO THE WALMART NEXT DOOR"???WHAT CHIN×$% 2 HAPPENS TO THEM ???IF I AM NOT BUYING AT WALMART, AND IT IS NOT A LITTLE WHAT I WAS GOING TO PAY, EASY IT WAS MORE THAN 300 DLLS. AND SO THAT YOU DO NOT HAVE THE BENEFIT OF USING YOUR BATHROOM ???I WILL NOT BUY ANYMORE INBURLINGTON
June 2023 by jose regalado
There nice store when open, I go every week, but every time worst things hapen ,almost same clothes selections , same store whit same things . I go this weekend and oh surprice no restrooms avaliable , NO more restrooms for customers wow.