CVS Health is conducting coronavirus testing (COVID-19) in select states. Tests are available for eligible individuals aged 10 and above, with minors requiring adult accompaniment. The pharmacy offers both lab testing and rapid testing, though high demand may cause delays. The CVS locations are generally well-maintained, with the Downey store described as very clean. However, some stores face challenges with organization, parking lot congestion, and long wait times, especially in the drive-through. Nonetheless, many customers have had positive experiences, praising the friendly and helpful staff, including the store manager. Despite occasional inconveniences, the overall sentiment towards CVS is positive. Customers appreciate the wide selection of products, efficient service, and the ability to handle package deliveries when they are not home. The stores are well-stocked and prepared for seasonal events, providing customers with a convenient and satisfactory shopping experience.
Christian Lazo was very helpful. He guided me in the right direction. The product I was looking for was not on the shelf and he was able to locate the item in the back, this experience was great and I was extremely happy to purchase my item.
February 2026
It was my first time going to this location. The service was excellent. Jamie was at the cashier and guided me through she has excellent people skills. A great employee. I'd definitely go back.
December 2025
Customer service is really bad. They seem annoyed when you ask a question
