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August 2021 by Veronica S.
I ordered a sofa back on 03/25/21 and placed a deposit of $1815.00 with an original promise date of 04/2021- 05/9/2021. i still have no sofa. i have copies of text convo with the owner cathy. again, i was told that i should rec'd my sofa in july. i still have no sofa. i text cathy 3 weeks ago for update and have not rec'd a response from her. i asked cathy if she didnt want to process my order since we are almost in sept. just to refund me but please respond and let me know. i have not heard from cathy to date. Cathy seems very nice but i can never receive an honest response and now she isnt responding and hasnt refunded me my money. She is a theft and not happy with her service at all! i was referred to her from utube influencers murillo twins and i will let them know to not refer her to anyone! I do not want my experience to happen to anyone else. i am going to report her to BBB and i am going to share my situation with the local news station. I want my refund!
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August 2020 by Rachel J.
Great / friendly customer service super clean and organized place . Close to my home so I always drive by and see it . Glad I decided to stop and check out what they had. Walked out with the perfect bed.
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August 2020 by Roberta L.
Very helpful all had mask used cloth to cover mattress. Very friendly and helpful. Got great mattress at a great price will definitely go back when ready to order more furniture. Also heads up watch for up coming sales.
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August 2020 by Paola L.
Good beds/ mattresses for good prices. Everyone was wearing masks and other safety precautions were clearly being practiced.
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August 2020 by Jose H.
Max (with the stylish hair) did a great job at presenting and informing us of all the mattresses we were interested in. Staff was very supportive and helpful with keeping my family safe from contact. Took advantage of great sale they were having. Ready to get a much needed good night sleep!
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October 2019 by Brenda J.
Came in to purchase a bed and was so undecided since everything was so nice! Esmeralda was so helpful and so nice. Excellent customer service. Easy finance, was able to get a bed frame I've been wanting with a mattress. They also have "Impressions" so definitely coming back to purchase a vanity set!
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October 2019 by Edgar M.
Most painless experience thus far buying furniture. Good prices and easy financing. Great customer service from Esmeralda. Didnt try and sell me the entire house when I only need a few things. They have won me over!
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September 2019 by Andrew P.
Downey Bedding was our first stop on shopping for bedroom furniture, it should have been our only stop! We went shopping for Labor Day sales, we started our day at Downey Bedding and continued shopping at several stores in the South Bay. After shopping it was clear that Downey Bedding was/is going to be our go to spot. Cathy is very professional and helpful...I had several pictures of furniture from different stores, Cathy took the time to find furniture that was very similar if not better. Looking forward to continuing shopping here and supporting our local business's that are worthy of support...Thank you again Downey Bedding
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September 2019 by Ri P.
BEWARE!!! These people tried ripping me off ! I bought a mattress for 199, you have to pay 10 for recycling fee and taxes which I Understand. She charged me way more with taxes then the 9.5 % . I told her why are you charging me an extra 21$ , she said, she was charging me tax from the 399! Which makes no sense, but she gave me back my money. You charging taxes what I'm paying for, not the original price! They charged me 250 instead of 229 I talked to Gabriel, he said it was a mistake she made. No, it's not a mistake, I'm sure They know what they doing , but it's extra money in their pocket! Don't waste your time with them or their company !
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July 2019 by Cesar Silva
This is a fabulous place! Tons of choices, at remarkable prices!Whatever you need, they have it - couches, upholstered chairs, dining tables, chairs, coffee tables and the list goes on...
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July 2019 by Bianca R.
Downey Bedding is my new place for furniture! I purchased a mattress and box spring, dresser and couches. The quality of merchandise is excellent! Cathy assisted me in picking out my furniture. She is an amazing interior decorator has a great eye and has great customer service skills. I never felt rushed or pressured to purchase anything. Delivery was quick and prices are very reasonable.
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July 2019 by Stephanie B.
So glad I found this place! Have no idea how many stores I went to to find what I was looking for! Customer service was GREAT! & everything in the store is beautiful! You can tell the quality is magnificent & so is the pricing! Will be buying so much more from here! Thank you once again!
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July 2019 by Luis Silva
Ask for CATHY! She was amazing, never thought I could find a Pottery Barn style store here in Downey with great prices and a very personal experience. I almost made a mistake and bought online and so glad I walked in to see Cathy. They have very reasonable home decor rates we paid for 10 hours but she only charged us 8! Very honest and pleasant staff, such a great store! Will be coming back.
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July 2019 by Noe S.
My brother recommended me to this place. I needed a nice bed after my surgery I haven't been able to sleep on my old junky mattress. I did all the research, tons and tons of online foam mattresses and to be honest I am not the foam Mattress type of dude. Cathy did good job at explaining the pros and cons of each bed, the place was well put together and had good amount of selection and wasn't overwhelming like other big mattress stores with hundreds of models. I had to return my Costco bed also because before I bumped into them my wife went and bought a mattress for the guest room. I purchased their Tranquility hybrid which is the exact same model that Sealy hybrid has!! Looks identical! I was able to steal it for the 4th of July sale today! Saved easily 1500!! Compared to the Sealy!
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April 2019 by Cynthia R.
We went into Downey Bedding to purchase a bed for our new studio. Cathy was there to greet us and was so helpful in making our decision. We ultimately bought a gorgeous bed with storage. It's a great addition to our studio and couldn't be happier. I would definitely recommend Downey Bedding for anyone that needs new furniture. Cathy also offers design services. They are the best!
