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February 2024 by Ms. Denise Nava
This company is very detailed and professional. I highly recommend them!
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February 2024 by Rick Querijero
It was my first time here, I had gotten a recommendation from my boss at work who has been going to Liz for I think 6+ years but anyways I wanted to check them out and I got an appointment with Davina she was SUPER helpful. She really made sure I was able to get the MOST out of my tax returns!!!! Will recommend them to my family and friends 100%
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February 2024 by will fortenberry
Front desk receptionist was great! Very friendly and we chatted a lot. He was very helpful I’m sad I didn’t get his name. If you do go please bring all your documents you need makes your whole process go by faster. I saw Davina and she is the best! I haven’t gotten money back in years and she helped me get the most ever! She is amazing!
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August 2023 by Dianey Ramirez
This place never answers the phone.
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May 2023 by Leslie V.
Honestly 0 stars if I could. My bf filed his taxes back in March with Davina & wasn't able to check the status on the IRS & FTB website so we called after 2 weeks just to be told Davina was "busy" and that we'd receive a call back later that day (we did not) we kept calling for a week straight just to be told Davina was "busy" ALL day. The least she could've done was send an email if she was avoiding us. A month passed and we decided to call again and we were told she "forgot" to submit everything... how do you forget to submit someone's tax info but did not forget to charge him $356. It's ridiculous we've now been waiting 2 months for his refund and still have not received it. It sucks because my entire family goes there every year to file with both Liz & Jesse (they are so good at what they do) but the 1 time I recommend this place to my bf Davina does bad now making him feel like he can't trust them. He even said he regrets ever going to her and will NOT be coming back. I'm still trying to convince him to give Liz or Jesse an opportunity he said "No what if the same thing happens again."
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May 2023 by Norma P.
We have been going to the Downey Tax Company for 8 years now & are so happy with their tax services. Jesse has been out tax preparer and he has always been very professional. We are seen at the time of our appointment and our taxes are prepared promptly. If you want professionalism and experts in their services, come to Downey Tax Company.
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April 2023 by Pearl perez
Front desk receptionist needs more customer service skills, he was rude and short with me, not once did he look at me while talking to him, he almost seemed bothered with me for being there and asking him questions that he wouldn't even answer! He was too busy texting ?♀️ just like my tax girl was.After seeing Liz about my taxes, two seconds later, I asked him to see her again to give her papers we were missing. He was no help, " Liz is on the phone and her next client is here", he said, mind you I still had time left from my appointment, and I was less than 5 feet away from her office. If Liz had accepted to see me for a minute, my taxes could have been completed, what I was missing had fell out of my envelope in the waiting room.Overall, I'm was really disappointed how I was treated , during my appointment and after. I have been with Liz and her family business for over 18 years and have sent them so many referrals.This is not the way you want to be treated after driving over an hour to get there and accomplish nothing.
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April 2023 by Martha Juarez-Garcia
Amazing work, Davina is solid — we totally recommend her!
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April 2023 by William L.
Ask for Jesse! Always happy with the return he gets me when I file for my business. Their new phone appointments are awesome and very convenient.
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April 2023 by Martha Juarez
Amazing work, Davina is solid — we totally recommend her!
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April 2023 by Francisco E.
The rating for this establishment is well overrated and needs to be brought down. Do not rely on the comments left on the website. Definitely go to locations recommended first hand from friends and family. They charged me $180 to do my tax return and for the first time in my life I had to pay for both state and federal. If you decide not to file with them they do charge a $100 fee. On average I have not paid more than $80 to get my taxes filed. I believe in justice and strongly believe this location does not deserve the payment it gets for its services. Definitely leaving the place I felt used and unsatisfied.
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April 2023 by Helena O.
This place is by far the most reliable, trustworthy, efficient and warm-hearted place I have ever been. Everybody on the staff is incredibly kind and talented. I have known the Alvarez family for quite some some time and they have always been very helpful. It is not easy to trust someone with your finances but since the first time I worked with Jesse Alvarez, I felt very comfortable. He is the best at what he does and he went out of his way to educate me about the tax process works and to advice me. I highly recommend him and all the other tax advisors on their staff.
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March 2023 by Sgt. Z
Jessie Alvarez and his team handle all my tax needs. They take their time and explain everything to me and my wife as far as our tax responsibility and what we can do to ensure the best possible outcome for a good return and low responsibility to federal. Polite and professional, will always come here.
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March 2023 by Evelyn E.
We had our taxes done by Jessica Servin at the Downey Tax company. I will recommend her expertise anytime. She took her time to answer all our questions, made recommendations on our IRA concerns for the future and explained pertinent details on our tax documents. We will definitely be back to her next year after this.Thanks Jessica! Roland and Evelyn
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February 2023 by Justin W.
4 years later and I'm still going to Jesse and his amazing team for all my tax needs. The team did a great job guiding me through the process. Going through my return with Jesse is as easy as it was Day 1. Attention to detail but also that yearly checkin to ask how the family is. I appreciate Down tax company and will continue to recommend them to others.
