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February 2024 by Graciela L.
Worst customer service ever!!! I stood for 30 minutes waiting to catch someones attention but employees were all to themselves busy chatting....so I approached one of them to request a size on a shoe and with an attitude she replied'well I need the box' She made me go back to get the box and once I did she looked it up and she kept clicking on the screen and looked up at me and said when I click on the size it's not letting me....so I replied that means you don't have that size? And she knots...well damn why don't you just tell me that!! How am I supposed to know....never ever going back to this place
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February 2024 by Juan “Johnny”
great selection
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January 2024 by Jules C.
Store was dirty security was rude and everything was out of place wouldn't recommend to anyone
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November 2023 by One Love
Disappointed, used to have some of my favorite higher end brands heels sadly they no longer carry these brands. Will be go bk to Nordstroms.
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October 2023 by Annie B.
I forgot that DSW accepts shoe donations, so today I made a donation of several pairs of shoes. How it works is that for every pair of shoes 50 points are added to your account, and when you achieve points you may use the points when you make a purchase. The store is well stocked and organized staff is also nice. There's so many cute shoes to choose from, I will definitely return very soon.....
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October 2023 by SD G.
Received a coupon on the mail for $30off $50 or more purchase. I drove 45 minutes to this location and found some shoes I liked. When I arrived to the register I was told that my coupon would not be honored because of the brand of shoe I chose. Nowhere on the coupon does it say certain brands are excluded. I wasted my time and gas for nothing! Horrible useless incompetent employees and customer service!
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July 2023 by Faria R.
I went on a Friday, and got to the door around 7:10. Their closing times in google and yelp both say 8 for Fridays. The google times say updated 4 weeks ago, so they aren't even that old. There was also a lady at the door telling everyone the store is closed. Definitely need to update times, because they lost many potential sales, as there were many other people told the store is closed at the same time as me.
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May 2023 by Erah M.
What's up with all the females that work here?they act like they hate their job,ask for help or to find something in the back and they're quick to say they don't have it even if they do. Had to come back here a few times to get my issue resolved. The manger has a bad attitude too,said thank you and she didn't say anything because she was forced to do an exchange over their fault.
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May 2023 by Nora C.
Love this place. They have tons of shoes and accessories in one place. I never come out of this store with one pair of shoes. I'll go in for one thing and run across some deals that can't be passed up. Today I bought 2 pair of shoes. Can't wait to wear them.
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May 2023 by Nikolas Albury
Always a good time to see what new shoes they have on sale. Awesome discounts!!
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May 2023 by Girl G.
I hardly come to DSW because I could never find my size with good deals. However, their shop online and pick up in store makes shopping really easy. Even though my online order didn't work out, I was able to find a really good deal with a coupon they mailed me! This location is very convenient with easy parking. Very spacious and clean inside the store. Friendly staff and clean restrooms. Would come back to this location. :D
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April 2023 by Cynthia Diaz
Ordered online to pick up. My set store is Downey. My order was put through at a home delivery instead. The Rep at the store couldn't cancel the home delivery. Had to call, and they couldn't either. So inconvenient. I was glad size I was looking for was available, so I purchased them. Now I got to deal with returning was is being shipped to me.
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March 2023 by Sharlene Garcia
They didn't have the half size we needed but they were very helpful in finding something else we could use. They were in Downey landing very helpful I will definitely go back.
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March 2023 by Khanh Hua
Good selections, prices are reasonable. My wife picked up some nice shoes here...
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March 2023 by Joyce Van Steen
I was looking for a cute sneaker to go with a casual dress and I found 2 pairs. This white pair by Keds and a navy blue pair also by Keds. This place isn't cheap though but at least they had comfy shoes that I needed.