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February 2024 by Jose Domingo Lopez Flores
I had a trip to Las Vegas and rented a car at this branch and everyone was very friendly and professional.Thank you very much, José Rosales for all the help. I definitely recommend them ?.The car that rented an excellent Honda CRVH ?
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January 2024 by Aro O
I want to thank Omar who always such a nice guy, pleasant, professional service, oriented, and provides outstanding customer service! He ensures that the customer is happy with the rental of the vehicle.There are vehicle rentals for your daily needs. Call to make reservations or walk in. Customer service is outstanding. They ensure you're happy with your car rental.?
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January 2024 by Eli Guedj
Great service and prices
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January 2024 by alejandro castillo
This enterprise location is my go too. The customer service and welcoming me or my wife receives is the best . The manager Ed is always so courteous, understanding and helpful. Also Omar. Basically the whole staff.
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January 2024 by Igal Y.
The service is great. Matt was helpful and understand our needs for only 1 day rent.
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December 2023 by Walle Lowks
Great Customer Service from all the guys at this place. They picked me up from the shop and from me off to the shop to pick up my vehicle. They greet me with a smile, definitely on my next rental I will come here. Thank you guys and Jose Rosales ??
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November 2023 by Luz Garcia
We lost our father unexpectedly and had to leave town I went to the app rental and I was done in less than 10 minutes and was able to continue with my packing for the travel when arriving we were in and out they understood the situation and got us going in a few minutes thank you ? all for making the service fast and easy
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November 2023 by I Rate You R.
This is my 4th time renting from this place. Never had no problems @ all. The staff are really cool. They offered to pick me up at my house to come over and pick up the rental. ( Keep in mind it all depends, how far you live! Don't expect them to pick you up 30miles away. Lol ). Any ways the services has always been awesome, never seen a customer leave disappointed. But, oh well you can't make everyone happy. Keep up the good work guys, sure to come back for a rental. Thanks for the ride.
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October 2023 by Luigi G
I wanted to thank Ashley for making this experience fun , fast and very reliable, she's definitely one of the reasons why I will definitely come back to this location and recommend anyone that needs a rental... thanks Ashley!!
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September 2023 by Kristian Carlos
Huge shout-out to Omar, Jose, Jessica, Ever, and Matt! Had a longer-term than I'd like situation happen a bit back and everyone there was super helpful and great to interact with. Even as I came in multiple times throughout the month, and even with crowds of people some days, they were able to help me get situated quickly and efficiently. When I would have to wait, they would each go out of their way to make sure I felt welcomed and took the time to talk to me. Hope to not require their service anytime soon, but if I need to, this place is definitely my first option.
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September 2023 by Luis R. Cuevas
Rented a seven passenger minivan on my trip everything was good except the van I got had a broken headrest that was not comfortable sitting on that seat, I called the rental place where I got the rental from and told them about the issue with the seats headrest, but luckily they swap it for another vehicle that was big enough to fit all seven of us, so they did take care of the issue, and for that reason I would definitely rent from enterprise again.
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August 2023 by Annette Hernandez
Recently rented a mini van, this pace has good customer service. Mini vans are a popular choice and I had scheduled pick up near closing time. I was worried I would get there and the mini van not be available.... thankfully they called a day before my scheduled pick up to confirm I would be going through with the reservation. The pick up and drop off was a quick process and I appreciate that greatly! Time is of the essence!
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August 2023 by Anabel Garcis
I really wanted to do 1 star but there were other times were they had good customer service. My brother Payment was due 6/1 and he's paid it 6/3 but during that time they were so extra as to send a letter stating he owed. Dude, he knows don't be so extra.
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August 2023 by Fred Valdes
Made on line reservations - Easy. Showed up on time and was greeted by a nice welcoming staff. Rented a Toyota Rav 4 suv. It had the space I needed and did the job. Extended my rental over the weekend, easy ( did it via text ). Wonderful overall experience at this Enterprise RAC location in Downey. If you know what you need, and value your time then this is the place to rent a car. Thanks
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July 2023 by Google user
Recently rented a mini van, this pace has good customer service. Mini vans are a popular choice and I had scheduled pick up near closing time. I was worried I would get there and the mini van not be available.... thankfully they called a day before my scheduled pick up to confirm I would be going through with the reservation. The pick up and drop off was a quick process and I appreciate that greatly! Time is of the essence!
