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November 2023 by Betty J. Holt
My husband and I have used Little John’s auto repair for years and now Fix auto. Our cars are important to us and they go that extra mile to keeping them looking great. Thank you for this.
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October 2023 by Lawrence Hutchens
Amazing quality work. I will return if I need repairs. The front office people are so helpful and AJ makes sure everything goes smoothly. A+++Service: Painting
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August 2023 by veronica berumen
I am very happy and pleased with the friendly people that work there. Also very happy ? with the job they did on my vehicle and the warranty the shop gives. Thank you very much ?
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August 2023 by David Garduno
It's always unfortunate when your car has to go into a body shop for repairs. Fortunately Fix Auto Downey did an excellent job communicating and keeping me updated on their progress, most importantly they delivered on time
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July 2023 by Alina Alejo
Unfortunate that my car was hit but I’m very lucky to have received the service I got from the fix it auto team. Everyone there was super honest about the time line of when my car would be ready and strong communication. Suzy was amazing with calling me/texting me about updates on parts. Awesome staff once again! Recommend coming here. My car ended up being done sooner than expected which was even better!Services: Electrical
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July 2023 by Fernando Sanchez
Best customer service!! Very clear with process and job was completed on time unlike most other body shops. Work was performed very professionally and was vey satisfied with the results. Would definitely use them again!!Services: Painting
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July 2023 by Antonio Silva
Suzy was the best. She broke everything down so well and was very helpful throughout the whole process. The mechanics did an amazing job once again.
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June 2023 by Mitchell Nazaroff
Great shop that you can trust. They treat you well & keep solid communication throughout the whole experience to keep you in the loop. The car runs just as it did before it broke, if not better. Amazing employees & awesome customer service. I will be going back the next time my car need maintenanceService: Steering & suspension repair
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June 2023 by Sharann Gomez
Susie was fantastic and so on top of it. Didn't have to call the shop once for an update because she was providing updates almost daily. I would definitely recommend fix auto collision for any work you might need.Services: Painting
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June 2023 by Bob Mardigian
Hands down the best body shop in Southern California! I have only used this body shop for the last 50 years. The results are the same every time, as near to perfection as is possible.Service: Body & Trim
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May 2023 by Cristina Lopez
All I could say honestly the best ever service I ever had very nice customer service n very good service on my car n very fast of taking care your car n always sending updates the best thank you so much for my car I loved it how it came outServices: Painting
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May 2023 by OscaR P.
Having been a long time customer of fix auto. It been the second time in A year that fix auto has disappointed us. They let the other company insurance canceled our appointment, saying they could fix our car bmw any ways saying it was to new for them and couldn't get parts. They waited to the last moment to tell my wife this information.
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April 2023 by Ivette Duran
Fix Auto took very good care of my car. My rear bumper was damaged and they took very good measures to make the repairs. At the end, my rear bumper looked impeccable. I really liked their customer service. They communicated with me frequently, letting me know step by step and with pictures the process of the repair. I would definitely choose this place again if I need repairs on my vehicles.Service: Painting
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March 2023 by Pix y.
Pros: Overall happy, paint job was great. Car was returned clean. Car was safe in the small shop. Cons: Apathetic customer service, super pricey and turnaround time is long. I will say this is based on two experiences. Both were out of pocket situations. Once in 2019, then another in 2021. I did not choose fix auto in 2021 because the estimate came to $600 more for the same thing. Had no explanation except a shrug. They are not rude but just apathetic. They won't update you on the progress of your car and it's just too expensive. I would hate to know what it is now with inflation hitting everyone hard. Good luck.
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February 2023 by Jesse Pantoja
Probably the most professional body shop I’ve been to. I was impressed with how meticulous they were with everything right from the start. I especially liked their transparency. After turning in my car they kept me updated via text messages throughout the whole repair process, letting me know when they were dismantling, painting, expected time of completion, etc. Suzy who works at the front was a pleasure to work with—she was at the forefront of keeping me updated and making sure nothing fell between the cracks. They give a life time warranty for their work, so doubt it’s in their interest to cut corners and do shoddy work. When I got my car back, everything came out solid and like new! If you’re looking around for a shop and want peace of mind, I recommend this place just like someone else recommend it to me!Service: Body & Trim
