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February 2024 by Eduardo Morales
This gamestop sucks! They never answer the phone!
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February 2024 by Natalie H.
Nick was wonderfully polite and knowledgeable about games and consoles!! Store was very clean and organized.
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January 2024 by Monique D.
I highly recommend this game stop than any other location. Liz and Fernando were very helpful and has the best customer service!!
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December 2023 by Jazmin Avalos
Great service Gabriel should get a raise I went to this store right now at 6:14pm and rude customer with his son were bugging him and harassing him. He helped me get sims 4 and also suggested add insurance to my device. Very professional dealt with the situation very professionally
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September 2023 by Jaiibeearr Bear
Horrible you’re paid to answer the phones these workers are HORRIBLE THEY LET IT RING AND GO TO BUSY the least you could do is answer and tell me to hold. So unprofessional definitelyNot recommending to anyone ever.
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September 2023 by Gabriel Tovar
I love gamestop and the employers are very nice and helpful
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August 2023 by Jaime b.
Horrible you're paid to answer the phones these workers are HORRIBLE THEY LET IT RING AND GO TO BUSY the least you could do is answer and tell me to hold. So unprofessional definitely Not recommending to anyone ever.
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June 2023 by Hinata Lee
Staff is polite, professional, and store is clean
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April 2023 by Kenrick D.
I decided to stop this GameStop after watching a movie at the Cinemark nearby, since I was here anyway. It's been quite a few years since I've been to this location, but I have to say it looks a lot better than it used to. They have these really awesome displays that I couldn't stop looking at . I also really like how the employee inside was really helpful and friendly, while still being really relaxed and low-key. High energy store employees always drain me . The store is set up so that you don't feel too cramped, and all the products are easy to look at. There was so much so look at in this store, I spent like 15-20 min just walking around and looking at everything . Well anyway, definitely recommend this location!
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January 2023 by Adrian P.
Horrible customer service. I ordered a PS5 black controller online for Black Friday. After 2 days, I never received a online confirmation that they had my order even though they had them in stock. I called and a male employee told me the system was not working like it should but he LITERALLY says he's see's my order on their desk and it's ready for pick up. So I go the next day after work, and when I arrive, there's a big mess of merchandise all over their desk. I told the employee, a overweight female, that I'm here for my online pick up. She can't find it, but finds the online confirmation paper which shows they did have it. She accidentally gave away my order away and they no longer have anymore in stock. All other stores did not have them in stock either. I drove from La Habra to this store because they were the only ones that had it stock. She didn't apologize, she merely shrugged her shoulders, and didn't care. I contacted customer service and they gave me a "too bad" attitude too. This is completely crap. I needed up waiting a few more days and make another long drive because of GAMESTOP'S mistake. Just a horrible experience with this store and it's employees.
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December 2022 by Luis A.
Had to pick up a quick online order for my son. Pokémon game for Xmas. Figured it would be quick and dirty. In n out snd on my way. Well it was fast. But coulda been faster. Had to stand there and listen to Fernando and someOther guy behind the counter talking to some n*** customers about some you tube body builder who eats raw meat to bulk up. Never mind you have a customer here who wants to get in an out. Hence why you do online orders. Oh do you need help? No. I just really enjoy coming here randomly to game stop to listen to your very appealing and so interesting conversation. NOT!!! Of course I need help. Bla bla bla bla bla bla bodybuilding bla bla What's your name. Check. Found it. Bla bla bla bla bla bla bodybuilding bla bla Oh what's your order number now. Check Bla bla bla bla bla bla bodybuilding bla bla All good. Wait. Let me see your ID. Never mind that you already saw the email off my unlocked phone screen that you read. Check Bla bla bla bla bla bla bodybuilding bla bla Ok you are good to go. Happy holidays.
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December 2022 by Catherine Mendoza
Staff was very friendly and polite even when their computers went down. They were very professional and kept the cusro.ers updated with the issues. They fix the problem within 20min. Qas very happy with the help from Staff
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August 2022 by Patricia C.
This is probably the worst Gamestop to come to, customer service sucks. They will definitely not price match with any store. The young lady with the curtly hair has horrible customer service, she definitely needs some extra training.
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August 2022 by Chuck H
Staff is friendly and always willing to help or answer any questions. Never liked the way game stop does there buy back program, but the staff here is great
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July 2022 by Kathy Serratos
Very friendly and always attentive to help satisfied our children needs
