Kaiser Permanente Central Refill Pharmacy
PharmaciesHours:
9521 Dalen St, Downey CA 90242 Hours
About Kaiser Permanente Central Refill Pharmacy
Kaiser Permanente Central Refill Pharmacy is a mail order pharmacy serving members. Reviews indicate the service can be inconsistent. Some customers report efficient service, receiving medications a day or two after ordering, and find the staff to be friendly, helpful, nice, patient, and kind. They feel valued and respected, with staff taking time to answer questions and explain processes like using the app. In some cases, orders are expedited and pickup lines move fast. However, other experiences are less reliable. Customers report delays of several days or even weeks with no explanation for the hold-up, even when calling for information. This inconsistency leads some to recommend calling if there is an issue with an order, while others suggest using the online refill system for simplicity. For critical medications, such as for heart or mental health, some recommend using a local pharmacy instead. The mail order option is noted as being free and financially practical for those ordering 90-day supplies in advance, despite the occasional unpredictability in shipping times.
Most Recent Reviews
April 2023
I called about a prescription for pain and they expedited my order and texted me when it was ready. They are all so friendly and helpful and the pickup line moved fast. The pharmacist was nice and easy to understand on how to use everything. I am so happy I have Kaiser.
March 2023
Most times, the pharmacy has my refill correct. One time, the medication change was not received or completed.
March 2021
These people that constantly complain about being on hold for hours on end should get with the times and order online. Takes me 30 seconds and I always have my order at my doorstep in 3 days.
More Comments(41)
You May Also Like
- Downey, California
