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March 2024 by Yolisma N.
I got my check 2 weeks ago and was saving it to put it with the money order so today I came to cash my check and get a money order and Liz was the lady helping me and she didn't want to cash my check and did not give me a proper explanation to why she didn't wanna cash it now I have to drive 20 min to cash it and get the money order also there machine to do the money order wasn't working. I've been to speedy cash before but the one near my house and I have an account with them and she said she couldn't find my account which is bs so tomorrow I'm gonna go to the one by my house and confirm that I still have my account because I know she's bsing. I really am upset because I have to drive further to do this .
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February 2024 by Machine Gun G.
rip off they processed a loan without my authorization Fees and late charges are horrendous Just talked too Collections they hung up,on me Terrible collections Dept ,terrible fees and late charges Advise do not get ANY loan from this company
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January 2024 by Severa S.
I told this place I did not want to continue with the loan process and I wish to cancel it before it ever came to my account. However, they still proceeded to take the money from my account even after clearly stating I did not want the loan. I then needed to pay an interest rate of 50%. My account was charged the full amount due today and I called this place to make sure that this is finally over with and done and the lady who picked up the phone proceeded to talk to me in a condescending tone and did a horrible job at explaining things to me leaving me even more confused than before.
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March 2023 by Baby G.
Need more training .. I have an account here and they're giving me a hard time and wanna charge me 25$ for verification Wtf
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August 2022 by Deanna V.
Too slowwww. Only 2 workers working at 10:30 AM Tuesday 08/09/21 and they act like they hate their job, with rude attitude when I just came in for a money gram that's all. Now it's 11:15 am and barley being seen. Maybe depend on customer but too slow for me could've taken my business else where
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September 2020 by Jazmin B.
Rose was soo nice and sweet. She was able to answer all my questions and help me with my loan
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September 2019 by Joey A.
It's officially my first time here today it's a friendly staff fast service and very informative would definitely recommendI definitely will be coming back soon thank you.....
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July 2019 by Alfredo G.
So My DL recently expired and I haven't received my new so I called to see if they can help(I'm a registered customer). The gentleman who answer was friendly and said they can assist but they would charge a 2% Fee for payroll check and I took the drive to cash it. When I get there the cashier friendly also reminds me of the 2% fee to which I again agreed. After starting the process she tells me that because my DL is expire I have to pay and additional 1.5% fee and that point it got me really upset because she as well as the person who I spoke to on the phone both were aware of my situation. Now it went from 30 something to 60 something to cash my check which I declined. What a waste of time, their service was nice that's why the 2 stars but next time they should be honest instead of wasting peoples time.
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June 2019 by Tania M.
I love this speedy cash!! The girls were super friendly and fast. I was in & out in less than 20 min! Even when I call they answer super quick and with such a positive tone, they always try their best to help me out. There was a time I couldn't make my payment and the girl who helped me out wasn't rude about it or anything she just simply told me to not worry and that whenever I could to just give her a call and make my payment!
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May 2019 by Myra H.
When there's four people behind the window and only one is helping customers. What a shame. I thought they were better than this.
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October 2018 by Edwin G.
Good customer service! Person that helped me was named rose . Make sure u stop by for a loan and ask for her she helped me out to get a loan fast and got approved
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October 2018 by Siclalic M.
This is the second time I've been to this location and they provide great customer service, Agent Rosa was quick and very courteous with my payment process. Defiantly recommend this location if you're looking into getting a loan out for the first time with speedy cash!!
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August 2018 by Alan B.
Rosa was great! She was kind and very detailed with the terms! She's knowledge and has a great attitude! I appreciate the great customer service this Speedy Cash offers!
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July 2018 by Derrick D.
I was just at Speedy Cash in Downey CA. I've been there before. Today I had the pleasure of being helped by Rose. All of the employees there are just great! Rose granted me an extension of my pay period. Great work to Speedy Cash as well as employees there!
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July 2018 by Jesus L.
Okay so I got a loan a year ago. My clerks name was named jasmine she made what I thought going to be very difficult to do super easy. Her costumer service was just amazing, she answered all my questions . It's very rare when u find an employee like jasmine and for that thank you so much ! I will definitely recommend my friends to this location just because of jasmine