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January 2023 by Nan C.
I stopped here when I saw their espresso machine and was intrigued to try one of their coffees. I was hopeful it'd be a nice thing to grab every time I am at this mall because I am a local. I stood in line at about 5pm on 1/16/23 when a group of guys walked up in line behind me. The worker immediately acknowledged the men behind me and asked for their order, completely ignoring my presence next to the register. Horrible workers, but more so inconsiderate people. A simple acknowledgment would've gone a long way for me.
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July 2022 by Cynthia C.
I was in the mall and couldn't resist stopping to try this coffee shop. We tried a Boba, a frappe, and a smoothie. It's a cute spot with a great mall location. The mixture wasn't so strong on my frappe so I wasn't on caffeine overload.
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May 2022 by Rita Rivas
Customer service sucked
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April 2021 by Angela A.
Very bad service from a girl with tattoos. Very rude. No help no recommendations just blank stares when u ask questions.
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April 2021 by Kimm G.
This is legit my guilty pleasure, it's just the most amazing drink I've ever had. I don't get it that often, maybe every 2 weeks to a month. And it pains me to say, but the new guy done fucked it up. I don't want to be mean, but this one here is the most watered down drink that I've had in my life. Please show him how to make it.
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February 2021 by Jenni M.
*** not a bad place for a refreshing drink at the Downey mall ***Grease parody:"You better shape up... 'cause I need a drink."This is how I feel about Prinkipia when I walk up to the counter nowadays. It used to be so neat and presentable. It needs some attention and extra daily cleaning love. Let's hope the tea making area is clean.Still, it's the best place to get boba much less a Thai tea in the entire Stonewood Mall. For a regular size and boba, they charge $5.11 (as of 2/7/21).It's a kiosk just before the indoor mall entrance to Macy's.I didn't realize it was a chain. They have several locations throughout SoCal. Hopefully someone changes the spelling of "frozen" on their website. Right now (2/10/21) it has "Fronzen" listed like twenty times: prinkipiacoffeetea.com/l… Service is okay.I always wonder how that name came up. Kinda cute.