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March 2024 by KL
THIS IS NOT THE SHOP WITH THE DOG ABUSERS! THAT'S MARTIN AUTO REPAIR AROUND THE CORNER!
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November 2023 by Margaret Eileen Zych
I meant to leave this review before but kept forgetting due to being busy with life and kept spacing it but I'm actively making an excellent review for this beyond excellent auto bodyshop.As a woman, it's hard to find an auto bodyshop where you don't feel like you're being taken advantage of on repairs, money and overall, being tossed around about your car. I've been here before and have absolutely loved the service I've received from Steven and his dad (the two that run the shop) and about a month ago, I got in a car accident on Firestone in Downey, called my insurance company and gave them Steven's number to fix my vehicle. Steven has been responsive to my texts and calls, not just to me but with my insurance company, he also has been very accommodating to getting work done on my car, as soon as possible, he's even called me to give me an update on my car and when it should be done by. I got my car back today and I'm so happy with the results! It looks like when I first bought my car! Can't even tell I was in a car accident. You can tell him and his dad fixed every detail on my car. On top of it all, he washed my car and clean the inside for me! These men are wonderful men and I fully trust them! The value for what you get at their shop is beyond perfection. On top of it all, they're polite, nice and humble.I'm planning on moving to Long Beach in April and I plan to still have them fix my car even when I no longer live in Downey, it's such a relief to find people who you can trust with your car and not feel taken advantage of.Thank you both for everything! 10/10 recommend them.
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November 2023 by Margaret Zych
I meant to leave this review before but kept forgetting due to being busy with life and kept spacing it but I'm actively making an excellent review for this beyond excellent auto bodyshop.As a woman, it's hard to find an auto bodyshop where you don't feel like you're being taken advantage of on repairs, money and overall, being tossed around about your car. I've been here before and have absolutely loved the service I've received from Steven and his dad (the two that run the shop) and about a month ago, I got in a car accident on Firestone in Downey, called my insurance company and gave them Steven's number to fix my vehicle. Steven has been responsive to my texts and calls, not just to me but with my insurance company, he also has been very accommodating to getting work done on my car, as soon as possible, he's even called me to give me an update on my car and when it should be done by. I got my car back today and I'm so happy with the results! It looks like when I first bought my car! Can't even tell I was in a car accident. You can tell him and his dad fixed every detail on my car. On top of it all, he washed my car and clean the inside for me! These men are wonderful men and I fully trust them! The value for what you get at their shop is beyond perfection. On top of it all, they're polite, nice and humble.I'm planning on moving to Long Beach in April and I plan to still have them fix my car even when I no longer live in Downey, it's such a relief to find people who you can trust with your car and not feel taken advantage of.Thank you both for everything! 10/10 recommend them.
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October 2023 by Margaret Z.
I meant to leave this review before but kept forgetting due to being busy with life and kept spacing it but I'm actively making an excellent review for this beyond excellent auto bodyshop. As a woman, it's hard to find an auto bodyshop where you don't feel like you're being taken advantage of on repairs, money and overall, being tossed around about your car. I've been here before and have absolutely loved the service I've received from Steven and his dad (the two that run the shop) and about a month ago, I got in a car accident on Firestone in Downey, called my insurance company and gave them Steven's number to fix my vehicle. Steven has been responsive to my texts and calls, not just to me but with my insurance company, he also has been very accommodating to getting work done on my car, as soon as possible, he's even called me to give me an update on my car and when it should be done by. I got my car back today and I'm so happy with the results! It looks like when I first bought my car! Can't even tell I was in a car accident. You can tell him and his dad fixed every detail on my car. On top of it all, he washed my car and clean the inside for me! These men are wonderful men and I fully trust them! The value for what you get at their shop is beyond perfection. On top of it all, they're polite, nice and humble. I'm planning on moving to Long Beach in April and I plan to still have them fix my car even when I no longer live in Downey, it's such a relief to find people who you can trust with your car and not feel taken advantage of. Thank you both for everything! 10/10 recommend them.
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October 2023 by Nelly O.
I was hit by an elderly lady and my friend recommended this son and father duo. It was my first time ever being in an accident and was rather nervous about everything. The insurance had offered one of their certified shops but after speaking with the son I felt 100% comfortable giving them my business. Not only did he keep me informed about the process but he even offered to drive me to Enterprise to pick up my rental. Extremely friendly and professional individuals. I hope not to need their services again but if I do need a body shop again I'll definitely choose them. They left my car looking like new! I highly recommend them. Thanks again guys!!!
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September 2023 by Judith B.
This father and son team went above and beyond in every way. Steven even picked me up at my home to get back to the shop to pick up my repaired car. They took money out of their own pockets to upgrade what insurance paid for and didn't charge me a dime. I can't say enough good things about this shop. They're also great with working with insurance companies directly. They're just fabulous!
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September 2023 by Fortino S.
I was side swiped in my 2019 Chevy Blazer and called different body shops but they never picked up or got back to me. I called these guys and they answered all my questions and told me to bring in my car for a quick quote. As soon as I brought it in, they got into contact with my insurance and handled everything. They did an amazing job and made my car look brand new. A day or two after I picked it up, I noticed my passenger door wouldn't open from the inside so I called them and they fixed it in less than 5 minutes instead of making me leave it like so many other shops would've done. They are very honest and work hard for their customers. I hope I never need their services again but if I ever do, I'm coming here first. Don't waste your time shopping around, these guys are the real deal. 10/10
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July 2023 by Nita M.
Truly the best! I'm not one to leave reviews but I had to for them! Father and son business. I've taken two of my vehicles to them and recommend others to do so. They are always honest, reliable and work fast. No short cuts, always using official parts and communication is always on point. The best duo!
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May 2023 by Danny T.
I recently took my car here for an insurance claim and before I did I had searched all over yelp to find the best shop with the best reviews and I definitely made the right choice going here. The father and son steven were the most helpful and nicest people ever. They always made sure to call me and update me about the car parts and they also made sure every part was from the dealer. I can tell they really care about their customers and they even went out of their way to help me with the insurance company to make sure I was satisfied. They answered any question I would ask and I definitely will always come here for any repairs and I will forsure recommend friends/family here
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April 2023 by Paul Bakajin
Awesome work, very friendly family owned and extremely honest. Highly recommended
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April 2023 by Ted D.
This father and son body shop are the best, no short cuts, no Mickey Mouse work here, they did an insurance claim for me on my Honda Passport, beautiful job, everything matched, my car guy friends could not tell that it ever was in an accident, give these guys a 10+, highly recommend this shop for your body work needs.
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December 2022 by Jenn D.
5 stars without doubt! Love the customer service, quality of work. And prompt timing of finish! From dad to son, extremely great persons. Thank you! My car is looking brand new. Love it.
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December 2022 by Steve C.
Great to meet this father and son team, what an excellent example of customer service. They made me feel like my car was a priority and made me feel at ease. Explained to me the whole claim process through the whole way. Communicated when parts were being ordered, arrived, installed. My insurance was trying to cheap out and estimated after market parts. Steven and Hovic did not want to use them because of quality and fitment issues. My car turned out great just as if it rolled out of the show room floor. Im definitely going to be a loyal customer and recommend them to friends and family. Thanks again Mr Hovic and Steven!
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November 2022 by Mary Rose G.
Highly Recommend!! Steve and his dad was really helpful, updated me every week about my car. Also, only took 3 - 6 weeks instead of 3 - 6 months at the dealership. Even gave me some of my money back. Super nice people!!
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November 2022 by David Akoyan
I have been coming here for the last 5 years not just for me but my whole family I have brought 6 different Vehicles here and every time the quality is the same service exceptional the staff here are very friendly informative and professional would recommend it to anyoneServices: Auto engine diagnostic
