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February 2024 by Giselle Jimenez
We went in today around 5:00 pm. Store was completely empty. No “ Hi welcome to Skechers” nothing, employees look miserable, very hostile!! When assoc: 079543 checked us out failed to say thank you!! As if we were getting them for free!! I called to speak with manager refused to give out her name!! Hispanic lady mid 50s light hair!! Will be calling corporate Monday morning!! Please don’t come!!
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January 2024 by Manuel Montano
If I could give zero stars I would I had to help myself out my whole shopping experience costumer service at a all time low
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January 2024 by Tiffany Montano
Poor costumer service failed to let’s us know about the specials and no employee was attentive while one was shopping
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December 2023 by Jon Paul
Nice employees. Just disappointed the Black Friday sale was "buy one, get one half price". I only need one pair of shoes and the prices were standard everyday prices.
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November 2023 by Veronica Dominguez
Very nice customer service ?
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August 2023 by Chere Clevenger
Very good selection took my mother for shoes. Helpful friendly sales staff
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July 2023 by Maria Camanero
Great customer service
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July 2023 by Lori
Excellent store. Friendly staff. I shop here often.
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June 2023 by Donna Stone
Great customer service & I love the shoes!!
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June 2023 by Sonya Guillory
Found what I needed and made a purchase
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May 2023 by ANGELES TRISTANI
Today I had a super unpleasant experience with the store supervisor. I kindly explained to him that I was returning a pair of tennis shoes because I got the different tennis. One of the tennis had a different design dice were all black I didn’t notice when I bought it. He told that he will not do anything because there were all ready used . I explained that I did notice until someone told that the tennis were different and because it had already been more than 40 days, which I understand if I was returning it because I did not like it. The mistake was theirs when they gave me the wrong tennis shoes and because I trusted them I didn't check them. At the end, the supervisor told me that he was not going to do anything and ignored me .
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May 2023 by Daniel Lee
If you want to recieve great service and quality customer service go to the sketchers located in Norwalk. The manager Bella didn't want to help us but the managers in Norwalk did. Not going back to the location in Downey.
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May 2023 by Maze G
Very professional and helpful
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April 2023 by Peter Peter
It's a shoe store with no help
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January 2023 by Rudolph Verstegen
No size 14 or larger....