-
October 2023 by Mireya Treto
5 stars all the way from Kansas :)I found this shop online while searching for the popular Mexico hats. My local lids and sports stores are always sold out or don’t carry them. I was happy to find this business to support online ! The shipping was very quick and my product was just as expected. Thank you !
-
October 2023 by Ruben A.
I am so happy with my purchase. LR of Downey hooked me up! I wanted a Cowboys sweater but it was sold out in ny size everywhere. Locker room of Downey came through. I live hundreds of miles away and i got my purchase in just 3 days!. So happy, Im definitely ordering from them again. If you need sports gear to rep your team hit them up!
-
August 2023 by delfino nava
Love there hat selections but the staff is so annoying u try a hat on and ther on u don’t bend it don’t touch it
-
August 2023 by Jenny Urita
My heart breaks to leave this review but how I was treated today is not okay. Let me start with the good: the older owner guy is so so nice, the ladies that helped me were so nice. I found everything I needed last week, however one long sleeve shirt I was getting for my mother in law, I wasn’t sure if it was going to fit. I had the conversation with the lady helping me who assured me that I can return if it doesn’t fit. Unfortunately it ended up being too big so I was back within 5 days (they allow 7 days for returns) and was talking to the ladies about my return. Unfortunately they told me I can exchange but I can’t return for money. I told her I was told I could, that’s the only reason I bought it, we had this conversation, I wasn’t sure if it was gonna be too big but it was the smallest size. She said I gotten it’s on the receipt, only exchange no returns. At this point, I’m like ok, it’s my bad, I didn’t read that. I listened to the person instead of reading the receipt, sure, it’s upsetting but it happens. A lesson I’ve learned many times but still make mistakes. We’ve been coming to The locker room for years and never ever had to return anything. So I ask the lady, can we do store credit since I don’t need anything right now. She started looking (I’m assuming at this point she’s looking for the owner to ask) and here comes ALEX.. I don’t know who he is, I haven’t seen him before but he looks at me and says NO! No returns! I said ok, I understand, I’m asking for store credit since I don’t need anything right now and maybe I can come back some other time and buy something then. He starts raising his voice (and this is why I decided to leave a review) and tells me All sales are final, we tell that to everybody. No returns! I was shocked! I was not gonna get into an argument with someone that’s yelling at me. It’s very disrespectful, especially when my conversation with the lady was a nice one, and this Alex person wasn’t even part of the conversation, he wasn’t even there last time when I purchased. Just out of the blue, over the counter decided to yell at me. And to be honest, the lady might have had told me the same thing, without raising her voice, and I probably would’ve been fine. I hope that Alex isn’t related to the owner and going to take over the business because of this is the customer service he gives, The locker room isn’t gonna last long…… very disappointed and probably won’t be back for a while, if ever and will be sharing my story with friends and family.
-
July 2023 by estela g.
They have some good sports wear but the customer service here sucks don't expect for any of the employees to smile at you are make you feel welcomed the atmosphere is kinda like hurry up and buy something and get out one time I was looking for a hat and tried on a couple of sizes because there sizing is very inconsistent I heard the lady tell the kid helping me that's the last one he can try on wtf they are a very popular store and it seems it got to their head
-
June 2023 by Jordan Alvarez
AMAZING for sports shopping. Got my dad a sweater for Father's day. He loved it. They have so much variety!
-
June 2023 by Maria V.
Just found out about this spot 2 months ago. There's so many hats to choose from! No to mention they're all really nice. Will be coming here regularly. Check them out!
-
June 2023 by Rod L.
Excellent customer service! There is so many hats at this shop that one gets stunned. I've been there 4 weekends in a row and bring one or two hats home each time. Great prices and awesome one off customs designed specifically for them.
-
June 2023 by Ana Maria Castillo
Very unsatisfied the guy with the long hair was rude af . I came to exchange a hat that was gifted to my husband it was the wrong size and the man was acting very retarded worst customer service I have ever experienced. I will not be coming back to this place. He embarrassed us in front of everyone. All because they didn't give a receipt ar the time of purchase because the person that payed the hat payed with a card we had proof and everything of them buying it there. Yet he continued to argue with us and didn't want to exchange for a smaller size or refund us.
-
June 2023 by Beto Arechiga
Really bad service over a size swap.. long hair older guy gave rwally bad attitude when i nicely asked if i can exchange hat the was a gift for smaller size.. he continued to smirk and act like this tough guys behind the counter and refused even after finding receipt..worst service ever from a tiny cap store.. get of ur high horse and work on your customer service
-
June 2023 by turtle 79
Love this place I like how you can.look on there website and see the inventory and have all sizes available
-
June 2023 by EntrepreneurQueen Diaz
Went for the Jimmy Humilde event, hundreds of fans attended. I got to go in the store and look around and they have a huge selections of hats and other sport wear, definitely will be back to shop. My husband loved the hat. Great place
-
May 2023 by Denise G.
Very friendly and great service, the merchandise is great as well. I recommend this shop to anyone in the area looking for sports jerseys or merchandise!
-
May 2023 by Darren Starks
Not worth the hassle… The employees of the store didn’t really want to help. This is my second time coming to this establishment and was met with this kind of behavior.. it’s not a coincidence when u walk into a place and no one greets you but greet the people behind you…. I wouldn’t recommend…. Highly unprofessionalThe level of engagement was sub par and lackluster….
-
April 2023 by Tom D.
My brother and I have been talking about going there for a minute. We went and I'm glad to see we were very pleased. Great selection and awesome service. The owner and his wife/partner were great. The gentleman who helped us in the store was amazing. I wish I could remember his name. I would recommend this place to all hat enthusiasts!!
