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August 2024 by Jesus Jimenez
So I just want to start off by mentioning that I never leave reviews. As a matter of fact, this is my first ever review that I've left within any platform.
Julio was referred to me by one of his very generous and knowledgeable associates who owns (I believe he's the owner of) Skill Office Machines located in Downey. I called The Toner Guy for a quick inquiry regarding my tiny Canon Pixma IP100 (made strange clicking noises and would not print). He asked me if I can stop by his office, so I did. Julio took more than 45 minutes of his valuable time to inspect my printer, hypothesized the issue, searched around various boxes for compatible ink for my printer (found the last two and handed them to me free of charge!), and mentioned the pros and cons of both inkjet and laser printers (recommends laser units for their cost/efficiency/longevity). He and his assistant provided stellar customer service; the absolute best experience I've had for any technology related issue. I have two Brother laser printers; if they ever experience problems, then he'll be my go-to technician from here on out.
On a side note for any Spanish speakers out there, he can speak it very fluently.
Julio, thank you for your generosity and incredible service.
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February 2024 by Monica H.
So happy we found the Toner guy! We were recommended to him by Skill Office Machines, who did not work on the type of printer we have. Julio checked it out at no cost and even let us borrow a printhead with ink cartridges from one of his printers until we received our new one. And he was correct as he assumed it was the printhead that was not working in ours. Will definitely go to him when we are ready to upgrade our printer with his free printer program! He is very knowledgeable and knows what he is doing!
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February 2024 by Marcos Garcia
Truly knowledgeable, reliable and affordable! They guarantee all their services and their products! It’s your One-stop-shop for all your toner needs!
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February 2024 by alex Silva
Excellent service, printers come with warranty and there is amazing customer service. Highly, highly recommend this place to whoever needs toner and printers or any kind.
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January 2024 by R h
I was so desperately in need of someone to help fix my Brother machine. It's old, but a total workhouse and I wasn't ready to part ways with it. Before calling Toner Guy I spent a couple hours trying to troubleshoot with Brother to no avail. Julio came through for me! He found the exact problem, fixed it and it's like new now! Such a lifesaver! I can't say enough about Julio and his company. Total professional, knows his stuff and saves you time! Priceless!!
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January 2024 by SoCal D.
In the middle of a huge pile of work, my printer died on me. I called the manufacturer and they couldn't figure out the problem. They wanted me to take it into one of their service centers who wanted to charge me an arm and leg. I found Toner Guy through Yelp and he was able to fix it in a day at half the price! I'm so grateful for people who know their stuff and don't take advantage of people in desperate situations. Thank you so much!!
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November 2022 by Natalie S.
Julio was great, very knowledgeable in what he does. We had been having some issues with our printer for a few months, I called him and he came the next day, he fixed it in less than an hour. He is very nice & has a great attitude!
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March 2022 by Jb P.
The Toner Guy/Printer Guy is great. Very knowledgeable and fair. He gives you the facts and alternatives. Also a great selection of used printers to choose from at reasonable prices. This place is highly recommended.
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November 2021 by Faye Haywood
Great service, excellent customer care I have been doing business with them and have referred numerous customers ? ? 10plus for service
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November 2021 by marelys ortega
Excellent service and fast
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November 2021 by Steven Padilla
The Toner Guy, Julio, gave me a nice surprise and repaired my printer AND cleaned the printer inside and out. It looks like a new printer. The cost was FREE, I just need to buy the toners with him. Its a Win Win....
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November 2021 by Misael Villalta
Julio is and incredible guy!!
If you are looking to purchase a printer look no further! Julio and his team got you! Always exceptional service from Julio. HIGHLY RECOMMEND!!
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November 2021 by Seli Martinez
With The Toner Guy I experience Excellent Service and great atmosphere..Julio has been servicing my Computers and laptops for several years..his an Expert loved his great work and Excellent Service..Plus offers affordable prices..Highly recommend ?
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November 2021 by Jc H.
I purchased an HP Color Laser Jet Pro MFP M477fdn and I'm very happy with my purchase. The printer works well and it was a quality bargain considering that I got it as part of his free printer program. I, of course, price shopped other places such as Amazon and Costco and I couldn't beat the prices and the value of his customized customer service. Once I went with Julio he was willing to ship it via USPS to save me on shipping costs, answered my phone calls and emails promptly, and even when I thought he hadn't sent me the toners (they got lost in my house in the midst of a move) he responded promptly to my email and was willing to ship me more without any cost. I thank God for Julio! He's a real standup businessman.
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September 2021 by Ruben-Typewriter Guy FLORES
I’ve been using the Toner Guy for over 20 years! I’m also a vendor and he has been my wholesale go to guy when I need high-quality remanufactured toners or OEM products at a Great Price!I now only recondition old typewriters from my home (US office Machine) 1 on Yelp!!!So I recognize great Company when I see it.Julio and his team our the way to go for high-quality service at a great price.I have sent many customers to him, all have been happy with his service and his prices.Not one customer, Dissatisfied!RubenMaster Typewriter Mechanic
