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October 2023 by Toby Willits
Another Awesome experience at Westwerk German Auto. Travis, the owner, always takes great care of my Boxster S. They replaced my original worn-out suspension with Bilstein struts and other OEM components. I also got a brake flush, oil change, cabin filter replacement, door actuator, and cooling system flush. This is the only place that I have my 986 serviced. They suggest what needed to be done (mission critical) and what eventually will need attention. Thanks again for taking care of my Porsche.
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July 2023 by Erick Avalos
I did not get a chance to write a review earlier but.. I wanted to say Thank you to Angel from the Downey shop and Andrew from the Torrance shop on 190th, you guys are freaken great and the customer service provided was more than amazing!Also, wanted to say about the receptionist in Downey and on 190th in Torrance that they are very kind, nice, courteous and accomodating. Thank you as well, I apologize I do not know your names but I have to say thank you for putting up with my calls and bugging you all!Again, Caliber Collision nailed it, I have taken a vehicle to them back in 2017 ,y former 2016 Scion IM got hit on the freeway, and they repaired the hell out of it. Thank you for that as well, and now with my 2019 Subaru Impreza sport got smacked, and again they did a fantastic job. Cannot recommend you guys enough! Caliber Collision is the FREAKEN AMAZING!Thank you once again. I apologize for all the "Thank You's"!
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February 2023 by Jordan Cagan
Had a great experience with my Audi S4 here! Travis was honest, quick to respond and did excellent work to fix my differential in a timely manner. I'll be bringing my car here for all my future needs :)Services: General repairs & maintenance
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December 2022 by Piel M Sarmiento
Made dozens of calls finding a reputable shop that can work on Audis spoke with Travis and they were friendly over the phone and checked up if I still needed work done.You’d be surprised at how many European auto shops say they don’t work on Audis but Westwerk was one of the most knowledgeable that I spoke with.
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November 2022 by Rock IT man
This is a good place to take youre vehicle for electrical. I took my Mercedes gl450 , it had some issues with signaling. They cleared the lights on my dash and fixed the problem. I appreciate it Travis
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September 2022 by marcus fletcher
Excellent service, very nice people...
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September 2021 by Carlos V.
After taking my Mercedes Benz S430 to numerous shops including Mercedes Benz of Long Beach, I did some research and found Westwerk German Auto repair in Downey. I told myself I would give it one more try to find someone who could remove my problem message; "ENTRY POSITION, DO NOT DRIVE." Boy! I wish I had found them years ago! These fellas know their way around a Mercedes! My car spent the greater part of the summer at different shops as I tried to remove a message that no-one could eliminate until I took it to Travis at Westwerk German Auto. Their clean shop was full of Porches and other German cars. Don't get duped by unscrupulous dealers, go straight to Westwerk. Mercedes Benz of Long Beach wanted to experiment and charge me $3,600 to replace a part that ultimately was not the problem. Westwerk fixed the problem for a fraction of the price the dealer wanted, and did so without buying needless parts. They are honest and professional, and know what they're doing!
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June 2021 by Karim Nasser
Honest and knowlegeable, once they repair an issue it's for good.
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May 2021 by Pancakes 141
They repaired my 2011 jetta ac and replaced the timing belt and water pump It didn't take long and now I'm able to survive the heat. Everything has been working well, since they serviced my vehicle. Definitely, will be going back should I require further services down the road.
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May 2021 by John Sharpe
They take good care of your German baby!
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March 2021 by eric austin
I need help with my audi A6 and they helped me out.. I love this place for all my cars..
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February 2021 by chip
Brought my Audi A4 B8 here for suspension diagnosis pre-pandemic and they said some parts would need replacing later down the line. Fast forward today, I emailed the shop to get a quote on labor and install for parts i bought myself. Engine mounts and cv joint boots.Travis emailed back the following : "We do not allow clients to bring in their own parts as we only supply parts and labor due to liability and not being able to keep our doors open if we only provided labor (hope you understand). "First of all, you keep your doors open either way because you are charging me for labor which will cost more than the parts themselves. The mounts were $50 and the boots were $20. Labor for this job is well over $400.00If a customer like me brings in a few parts, you are NOT prohibited from keeping your doors open because people like me are but a tiny fraction of the majority of your business. You would still be charging me labor. So in essence, you are actually LOSING business and money by turning me away. Think about that.Secondly, a well respected shop and mechanic knows that there are customers that supply and source their own parts outside of the repair shop itself. That's why they are open to charging for labor and NOT WARRANTY the repair since the parts were brought in my the customer. Of course you have your clients and customers who are more than willing to have the shop supply parts but this is not always so. To turn away a customer for fear of not making any business or money is contradictory from a business perspective because you are already making money regardless.I called another shop and they were more than willing to help me. You either make some money, or don't make money at all. In this case, Travis thinks not making money at all by turning me away is more logical than making some money by charging me labor. Go figure. Definitely not professional at all.
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February 2021 by Adrian G.
Awesome!!!,,, great customer service, very professional and accurate technician, thanks for taking care of my baby Travis!!! definitely recommend this shop!
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November 2020 by Mary S.
I brought my daughtet's car in for major repair. Travis hooked us up and Willie the mechanic is awesome. Car runs great.
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November 2020 by Astronauts Adventures
German babys fly or die
