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August 2023 by Jackie Doe
The team went above and beyond to get me and my 7 other family members to Las Vegas for my nephews first bday. Enterprise in Downey screwed us and gave our rental away as my boyfriend and I went to pick it up on time. I also went to Marathon in Downey and boy did he want so much money for an older vehicle 6 seater van. I called desperate to other locations and Xpress Auto came through!! They had one cancellation and I was able to get a sprinter for the same price I was gonna get a 6 seater older van from Marathon. I can’t thank Xpress Auto Rental enough for helping. The sprinter was my families favorite they were all so happy together in one vehicle not having to be in 2 or bunched up. Had alot of nappers on the ride it was that comfortable!! Super clean sprinter with many areas to hold drinks and items so the floor was kept clean. I will be coming to Xpress Auto Rental for the future events I will not go anywhere else when I need a large capacity vehicle. Thank you again!!!
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July 2023 by jaime velazquez
Be very careful with this rental company, Hyundai dealership uses this place when your vehicles is being serviced. I have reported in the past their vehicles smelling like smoke once i turned on the AC to minor dents. Now they’re trying to pull a scam to a loyal Hyundai customer , I have reported their wrong doing to the Hyundai Corporation and dealerships + filed a report with the BBB and the consumer affairs to investigate with their shady business practices. They are very unprofessional, BE VERY CAREFUL!! WARNING ⚠️
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October 2022 by Florence Sanchez
The RV was horrible. The RV wasnt cleaned good and it smelt like fish, when I checked the storage there was a piece of fish inside. Then we had no hose for the water tank and the refrigerator didnt work. When I informed their front office he passed it as nothing and made a comment that if I bought a house they would reimburse me....really I'm camping, no store. I was very very disappointed and will never use them again!!!!
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August 2022 by Jim H.
Needed to rent a car quick and Lucas got me in the car within 10 minutes. Very professional and easy to work with.
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July 2022 by Trina O.
Great vans, great staff, reasonable prices! I recommend you reserve ahead of time to ensure you get what you need. Must deposit to guarantee! My family enjoyed the van. Thank you!
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June 2022 by James K.
After finding out that Express auto rentals it was nice enough to charge my cash app card $381 four times for a total of $1, 520.00 when the car was not in my name nor did I give them permission to charge my card. That I'm now finding myself and what is going to be a legal battle in a small pinsport with these individuals for the difference of the $1,500 but they don't seem to care.
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June 2022 by Ken H.
We broke down on the freeway close to them and needed a car right away. They had a few on the lot ready to go. In and out very quickly with no issues. I only rented for one day hoping my car would be fixed in one day, but it was not. I called to extend for one day, no problem. Return was just as easy. We found them using Google but we tried a couple name brand car rental places first. Both were bad experiences. They had no cars available and when you called you got a corporate office number so you had to wait until they were able to access their website to see if they had anything available. These guys were right on it. Would recommend.
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May 2022 by Mark Robinson
Hired a car from these guys to tour around the LA area for a week. Found them to be very straightforward and easy to deal with.Toyota Corolla was fairly new and nice and clean.All in all a good service. Thumbs up from me.
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April 2022 by Autreann Higgins
I have utilized Xpress Auto rental previously and their service hands down is awesome. They are a family owed company with great cars and vans for rent. Easy rental process you are in and out in 10 mins. I have had my current for going on 4 weeks and my extensions were an easy phone call and done. You need a car rental you cant beat them.
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April 2022 by Lino Campos
Good customer service, not enough selection of vehicles.
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April 2022 by Erika C.
My car broke down. I called around. No one had cars or they were ridiculously priced rentals. Called here. They had a car, good price. Showed up to pick up. It was fast friendly service. And they had the two cutest dogs, That helped calm down my anxiety and kept my son entertained while we waited for paperwork. When I returned the car, it took less than 5 minutes. Highly recommend
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March 2022 by Pedro Perez
Great rates, fast and easy check in and check out .
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October 2021 by Latrena C.
Would give zero stars if I could! The car was filthy inside and out and customer service was horrible.. even from the owner Lucas. Even if it weren't Covid, the fact that they do not clean their cars in between rentals is disgusting! I found saw hair, trash, charging bases and even a used water bottle under the seat in the back! My dealership only uses this company for rentals so now I'm going to another dealership so I can get a clean rental!
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October 2021 by jocelyn b.
Great service ! Quick & convenient. Pretty much saved my day ! I rented a cargo van last minute. It was a great price as well
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July 2021 by Esmeralda K.
My review is a bit late, but I want to tell you DO NOT GO ANYWHERE ELSE for your rental needs! Lucas is your guy. He completely saved my birthday weekend. He made sure I had what I needed to accommodate our trip. Thank you so much!!! I will definitely be renting from a press again!